Optimum Store

1072 Old Northern Blvd, Roslyn, NY 11576, USA

Address:	1072 Old Northern Blvd, Roslyn, NY 11576, USA
Phone:	+1 866-757-8314
Site:	optimum.com
Rating:	4
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–5PM Closed

Location

Photos 18

Reviews 22

Tony Knight

WARNING: Dont believe their sales rep about fast internet service. I changed in March from FIOS and had a horrible experience with my internet service. My WIFI would not automatically connect to my phone. Every time I returned home I had to click ignore this service and put in my password again to connect. Plus, the service was slow, not even close to the speed they promised. When you call their help line, which I dont believe is even located in this country, let alone this county, all they keep telling me is to reboot the system. If you have FIOS, I recommend you stay with them. I switched back in less then 3 months because of lies from Optimums sales rep.

Constance Correa-Gutierrez

Optimum horrible company to begin with. Starting with the price for the service they provide which is a off when especially when the service is always interrupted. Roslyn store. Website says they close at 6 oclock made the trip especially there only to find the door closed at 5 oclock staff said they close at 5 I am not making another trip there I am also asking for a parade of bill for the services that I was not able to receive and some kind of compensation for making this trip up here to the store anyway.

Erik Palladino

Not put down by any particular store but Cablevision/Optimum internet is the worst. After explaining how we were planning to switch to Verizon we were offered the fastest internet speed for the same price we were currently paying. Two days later the internet goes back to what it used to be like going on and off while it stayed off at night. Overall, the internet service is very slow and unreliable.

Geraldine Valme

Awesome, wonderful,.friendly, amazing service and people. They were super pleasant. Extremely knowledgeable, I had the pleasure of speaking with Jonique who made my experience fantastic. I will always go to this site for any optimum cable service needed.

David Amatulli

Do not come here if you are a business. They only have residential equipment. Dont believe the business service phone support. They get 1 extra star for the good customer service ladies at the desk here.

Michael Gainey

Long line but it moved quickly. Admittedly my issue was easy, but they moves right along with professionalism and a nice, calm demeanor.

William Kohl

The wait was short and my issues were resolved quickly. Has a nice waiting room where you can use the internet and/or watch TV.

Melissa Barberer

They are so nice and helpful. However, most things like getting a better rate has to be done on the phone.

John Evans

Very fast service as I didnt have to wait on any line. Staff was very efficient with the transaction, too.

David S.

Very nice and convenient store. Customer service reps are very nice. Great job Optimum!

Bryan Hull

Returned some equipment here. Service is quick and employees are friendly and helpful.