Optimum Store

Address:	3710 Main St, Bridgeport, CT 06606, USA
Phone:	+1 203-800-4084
Site:	optimum.com
Rating:	3.4
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5PM Closed

Location

Photos 31

Reviews 25

Anonymous User

Yes the line was long, but they were well staffed and the line moved quickly. Id say I was in and out in about 15 minutes, and this was on a Saturday afternoon. The service representative I spoke with was very courteous and I had no issues getting a replacement modem (my cat peed on the old one :( ). Word of advice, if you are not the named account holder, make sure you have an authorized user form signed by the account holder either with you or on file with Cablevision, otherwise they may not be able to help you.

Joe Mandese

The representative was nice but the problem was not resolved. I returned my Optimum set-top device for CableCARD, but there were service issues when I tried to install it and the Optimum support staff said I needed to return the card for a new one. Wasting my time, travel, gas, etc. Why cant you mail me a new card? Plus now its a holiday weekend and the store wont be open for days. No Optimum TV service.

Rick C-137

Every problem I have had it has been resolved with either this store or a phone call to optimum. This store offers absolutely anything from a new replacement cable box to giving you your optimum ID and password if you forgot it. Great customer service and Im never in there for too long.

Anonymous User

This place is disgusting. When I went to return my equipment, I waited nearly 90 minutes in line. It was hot and there was a weird smell in the air. Crowded. Dirty. Im SO glad I switched to U-Verse. Ive had nothing but awful customer support from Optimum.

Michael Creane

Optimums incredibly poor customer service, coupled with their complete inability to give me a record of my transactions (canceling cable service) was more than enough reason for me to drop all of my services with this company.

Dorca Pena

Uno de las compañías de cable que . tiene opción.para tú elegir tú cable k a ti te a comode

Adam Breiner

The store staff was very nice, but the bullet proof glass was ridiculous! Even the banks arent as well fortified as this place!

chris lovallo

1 1/2inch bullet proof glass? At a cable tv store? Right. They dont even really talk to you. Its actually worse than dmv

Basil Zep

Short wait. Had to exchange a defective modem. No issues with staff. Went as good as it could be.

Donald Hanichak

Everyone is behind a thick Glass. I just feel like they are judging me before i even walked in.

Johnny Trujillo

Fast (depending if someone is arguing about their unpaid bill) and friendly.