Citiwide Self Storage

45-55 Pearson St, Long Island City, NY 11101, USA

Address:	45-55 Pearson St, Long Island City, NY 11101, USA
Phone:	+1 917-720-4853
Site:	citiwideselfstorage.com
Rating:	4.5
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM 9AM–5PM

Location

Photos 37

Reviews 18

Victoria Sloan

I had no past experience of using a storage space before my recent move. I had a recommendation from a legend in the NYC moving business to call Sylvia at Citiwide and say hi. Sylvia was so warm and friendly that I took notice. Still not convinced I could get a better rate I went shopping at another facility and found it overwhelming, unavailable and inconvenient to get to not to mention I felt unsafe on my walk from the subway. I walked away from there feeling disillusioned and under the gun as moving day was just around the corner. I went to check out Citiwide and found the experience so warm and welcoming that I had to stop and take notice again. I was greeted by a friendly and knowledgable young lady that helped me set up the reservation. Still unsure of the size I needed and the cost, I arrived on moving day with the movers and Sylvia took a quick look at my stuff on the truck and offered me a smaller unit for about $100 less. It turned out to be perfect. The floor is well ventilated and there is plenty of light, a friendly elevator man and lots of satisfied customers hanging around.

Tom Swenson

I have been dealing with Citiwide Self Storage now for three years and their services are just incredible. The women in the office are just great. If you have any questions about prices, unit sizes, directions, etc. the women in the office will help you out. Since I have been dealing with Citiwide Laura and Silva in the office have been so helpful I really cant begin to thank them for all they have done. Citiwides low prices are great, the elevator operators are friendly, the building is very well kept, and the bathrooms are always clean. They brag about their easy train access and rightfully so since they are just feet from the trains. I drive in to load and unload stuff so the train access means nothing to me, but theres so much room with their many loading docks its hassle free. Every single person who works at Citiwide Self Storage is knowledgeable, pleasant to deal with, and very helpful. I recommend Citiwide Self Storage all the time to people because they are the best at what they do.

Anna Nikia

I have been using Citiwide Storage successfully for over ten years and applaud the wonderful service, from Laura Gonzaga and colleagues at the front desk, to the elevator operators and to all those who maintain the cleanliness of the entire building. I have always felt that it is a well-run company due to the employees and their helpful, friendly manner. It is in a strategic location near Citibank Building (you cant miss it) in Long Island City, close to the convenient E and G lines. Although I live out in Forest Hills now, I continue to use this space because it is easy to get to and is an excellently run company and immaculate building with temperature control, loading dock, website and an extremely friendly work force. If you have any problems, they will be quite willing to help you solve them.

Mike Veny

When I was looking for a storage facility, I researched every facility in Long Island and City and the surrounding areas. Like everyone else, finding the most cost-effective solution is important to me. Although there prices werent the lowest, they had the best hours, easiest layout, and the best customer service. I cant even count the number of times the staff has gone the extra mile to make sure that I was taken care of as a customer. My unit is used to store products that I sell in my business and I feel 100% confident in the security measures they have in place. I also send and receive packages regularly at Citiwide. My work aside, I look forward to interacting with the warm staff on every visit.

Brendan Finnegan

I have been using Citiwide for 6 months and I love it! I am there quite frequently (a few times a week) and most of the time have to be in and out very quickly. I am always able to get what I need and get out of there. Also the staff is always friendly and accommodating to my needs. Before I joined Citiwide, I did a lot of research and found them to have the best hours and location in LIC, Queens. They are very close to major highways but have their own street which means you dont have to load up on 21 St. or Northern Blvd. All and all a great experience and highly recommended to anyone who like me, needs storage for professional reasons.

Paul Gullas

Ive been a customer at Citiwide for a few years now, and have never regretted it. The customer service is top-notch, and the staff is very friendly and accommodating, even when Ive had some emergency last-minute storage needs. The location is unbeatable--its right by the Court Square station, which means easy access from the 7,E,M, and G trains, so its a very short trip to/from Manhattan & Brooklyn. So since you dont have to schlep out to the middle of nowhere, Citiwide is great for storing items that you dont want taking up space in your apartment, but still want quick access to. Highly recommended.

Andreea Badea

Very happy with the storage, but most important I am impressed with the outstanding customer service. I have great respect for Shaun, who is a great representative, as well as for the management who is are very helpful. I will recommend to everyone in need of a less of a hassle storage space. Open every day and despite some technical difficulties with elevators, they always have a backup plan and for that I will give them 5 stars.

Craig Sands

Top notch facility and excellent staff. What makes this facility unique is its ability to park large commercial trucks (short and long term) in their 30,000 sq. ft. parking lot. The combination of storage and parking in this central location (close to the 59th Street Bridge, Midtown Tunnel and Pulaski bridge) allows for easy drive times to Queens, Manhattan, Bronx and Brooklyn.

Kevin McShane

Been using this facility for years and I highly recommend it. The staff are amazing. Everyone is friendly, knowledgeable and always there to help. The facility is easy to access, large freight elevators and multiple spaces in the loading dock. The facility is clean and well maintained.

Nancy K. Gray

Sylvia is very nice and knowledgeable, but other staff come and go quite quickly. Male boss is dismissive. New company just increased rates by approx.10% for same space and service. Long Island City is expensive real estate! Better deals elsewhere.

SPEED CUSTOM

I highly recommend them. Their services are above and beyond ! Over the past two years they always treated me professional. Sylvia & Laura out so friendly and patience. Thank you Citiwide for the amazing experience.! Gloria M G.

Rose Harris

Ive been a client of Citiwide since 1982. I would and have recommended Citiwide to many people. The storage is kept very clean and Im very happy and feel safe in leaving my things there.

Roy Redd

Gets the job done! Expensive! $191 for a 5 x 13 Unit. No climate control during the hot summer months. No ventilation observed where my unit is located.

Connor Sampson

These guys are amazing! If you are looking for storage this is the place to go. The are extremely friendly and helpful!

Antoneo Hernandez

Ive been a customer here for 5 whopping years and it serves my needs.

Cody Williams

Great staff and at a good location to access the 5 boros.

Alexander Evans

Busy as hell butt you cant beat the convienence

Jason Elmer

Great service easy in and out