Firestone Complete Auto Care

700 E Patchogue Yaphank Rd #70, Medford, NY 11763, USA

Address:	700 E Patchogue Yaphank Rd #70, Medford, NY 11763, USA
Phone:	+1 631-618-0721
Site:	firestonecompleteautocare.com
Rating:	3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 37

Reviews 15

Jazalyn

Worst place ever Ive had a couple bad experiences with them! They dont know what there talking about and are sexist talking to me like I dont know what Im talking about, I told them the belt needed to be replaced they swore up and down it was fine and they tightened it up, 3 days later the belt snapped! Thank god my buddy fixed it for my mom the correct way! Plus I took my car in like 2 years ago for a tires and I get a phone call saying I needed new breaks and rotors funny thing is I just put brand new high performance breaks and drilled and slotted rotors 2 weeks before I brought it in nice try!

Kyle R

570 bucks for a simple brake job (with $80 off). Its almost laughable. I wish more people understood that new pads are about $40 per axle and any auto store will resurface your rotors for $20.. Dont be fooled!!! Also was told that a tire rotation was completed on my vehicle, little do they know I marked all of my tires prior to dropping it off and they were indeed in the same location as when they were dropped off. Once you do that to someone one time, the trust is gone..the business is gone. If you guys need some simple car work done, do yourself a favor and find someone honest.

Anonymous User

I have been bringing my car here for over 5 years and have never had a problem regarding staff or service. I cant say enough about the friendly and knowledgeable staff. They are honest and helpful and never have I felt pressured or taken advantage of. They don't try to sell you anything that's not needed, the hours of operation are very convenient, and the car is always ready when promised. I'm extremely happy with this facility and plan to use them for years to come!

Brandon Kline

Slower than slow. I was given wildly inaccurate estimates for how long it would take to install new tires. When I called to check on my car, I was lied to multiple times. Two different people told me "they are putting the tires on as we speak." When I came to pick up the tires an hour later, there were NO TIRES on my car. The tires and price were good, but make sure you set aside WAY more time than they say.

Cel Alem

I dont trust mechanics and do all of my own work myself, but I bring my cars here for tires and inspections since I cant do that myself. Tire service was great, no complaints. But they always try and nail me with new wiper blades and a bulb change even if I check and make sure the blades and lights are all good before I drop off. I recommend waiting with the car so you can keep an eye out.

Jimmy Antonacci

This place charges outrageous prices for their parts.. at least 2x what the part costs you to buy at any parts store.. brought my car in for rear pads and was quoted $125 ... now $525 later my care needed one calipur a new rotor and pads.. $525

keegan sapp

These guys are crooks. Their performance is inadequate and overpriced. When you take your car there plan on being harassed with other unnecessary repairs. I would not recommend them to my worst enemy.

Tony Randazzo

Never have propper communication, and takes there time with taking in work. Service is good but they need to work on letting customers know when their car will be done

Annamarie Jenkins

They have helpful and very knowledgeable employees. Management is amazing! They really work with you when it comes to your car care.

Elaine Freedell

Was told at desk it would be slow service but over 3 hours to plug a tire with a nail in it is ridiculous. No apology either

Danielle LaPurka

Very Honest and straight forward. Didnt try and sell me anything I didnt need.

Bunny Vasquez

Everytime I come here they always charge us an arm and a leg for simple things

Michael Dinowitz

Been a customer here for about 30 years. Great service and fair prices

Sean McPartland

Great service they go out of their way to make you happy