Address: | 43 Birchcliff Pkwy, Burlington, VT 05401, USA |
Phone: | +1 802-448-4430 |
Site: | doublegauto.com |
Rating: | 4.4 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
DA
danny kissell
BEFORE WINTER I brought my boyfriends car there to have it looked at we were losing power in the engine it was sluggish. They told me ok that sounds like its spark plugs. They kept our car ovn for just dumb spark plugs and I dropped my bfs car at 9am and got it back the following morning. Well, I pulled out and no sooner had I done that but I realized the issue was still there and unchanged. I pulled over and called them. They said oh well I guess its the coil. So yet again another day of car rental because they didnt fix it. Then I get my bf and Is car back again and it seemed fixed until I got on the interstate. Well my car ended up getting in an accident and was hit in the driver door from something unrelated. Well I had the whole car looked at by a different t mechanics shop which will remain anonymous for their own safety. Well it turns out double g did not put in new spark plugs and they also did not do the coil. They CLEANED the plugs even tho its such a cheap fix to just replace them. The spark plugs and coil ARE ORIGINAL to my car. I have all the receipts which show they said they put in new parts. I will also note that the first two times I brought the car there for an oil change and a control arm they asked me if I wanted to see the work and I said "no I trust you and Im in a hurry." Well they knew I wouldnt look to see if the work was done. They say they replaced his passenger side control arm, its not new either. So I brought my bfs car to have the winter tires put on they were NOKIAN studded Hakkapeliittas. That was before winter. I never really looked at them once they were put on but I did notice that they replaced the valve stems on the invoice. Which I thought was odd considering they were brand new tires. Well it turns out they stole our NOKIAN STUDDED HAKKAPELIITTAS and replaced then with cheap NORDMAN studded tires which were missing almost all the studs. What the heck. My NOKIANs were worth a lot, around 1000 for the set of four. Im so upset. I actually bought them off a nice lady on Facebook for cheap but that is not the point. The point is that double g has alot of ppl fooled. They lied and while i dont know if its one person being shady there or if its the whole business, one things for sure Im calling the state of Vermont because I dont trust them. They r the ones who inspected the car saying they worked on it and made it safe. How do I know if my cars actually even safe? The state of Vermont takes it very seriously when a shop is inspecting cars that arent safe. Im not going to let this go. Double g you owe me and my bf for the tires and all the work you lied and said you did. That totals up to 1700 bucks. Unless youd like for us to bring u to court and sue you publicly and go to the news we want our money back IN FULL. We know we wont get our tires back but you owe us for a brand new set of studded hakkapelliittas which is a thousand bucks. And then you owe for the work you lied and said you did on my spark plugs my coil pack and the control arm you lied and said you did. I really think you owe us more than that considering that you stole from us. Its illegal to not actually render services and receive payment stating you tendered said services. Not only that it is normal for a garage to say oh that didnt fix it? Okay we will give u a discount, some garages wouldnt make u pay for it at all. I figured double g auto stole from us when I went to have my winter tires taken off and my summers put on. And thats when I brought it to another shop and had it looked at. I expect a response via Facebook since I have a new phone number and I am not giving that to you guys. Like I said you can either pay us in full in cash or we can go to BBB and dmv state of Vermont because inspecting unsafe vehicles is ILLLLLLEGAL. And sue you publicly. Not to mention all the customers who will probably figure out youve done the same to them. Not pleased at all. And my bf is having me handle this since you guys have made all this such a headache
A
Anonymous User
Double G has been repairing my car for a couple of years now. Thankfully nothing major, but he is an honest mechanic that charges a reasonable fee. Gary knows what he is doing but if he makes and error he is always willing to fix it.
BA
Barbara W George
Great Service, quick, honest,and willing to tackle any and all car problems. I only purchase used cars, due to living in the SALTY north country and Gary keeps them running in tip top shape. Thank you Gary and the TEAM<
DA
Dan Holt-Gosselin
Double G Auto is fantastic automotive repair shop ! They are a very capable, honest, and timely. They do great work at a fair price. I have used them for years and have never been disappointed.
ER
Erick Baur
We have had good experiences with Double G, I would definitely recommend them.
MA
Matthew Kelsh
They kept me and my taxi customers traveling in a safe taxi for years!