Address: | 770 Nesconset Hwy, Nesconset, NY 11767, USA |
Phone: | +1 631-352-2350 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Susana Hasley
ONE STAR IS BEING GENEROUS!!!!!!!! Im not one to bash a company but by the way I was treated I have to make sure everyone is aware of their horrible customer service representative. I stopped by a few days to write down some information about pricing. Carissa who I expected to be very nice according to other Google reviews I have read, was nowhere near as nice as google reviews portrayed her. I walked in the office and waited for a few minutes as she was outside taking a personal call. When l she came in, her phone rang and she walked right back outside and didnt even acknowledge me. I decided to leave after a few minutes because I was too busy to wait for her to end her phone call. If she would have been able to reach out and tell me she cant help me at the moment I would understand and stop by another day. But to stand there and not even say a word to me as I was walking in is pathetic. Now U-Haul down the road on the other hand had multiple people in the office and I was helped immediately. Maybe public storage should take a tip or two from them.
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Molly Hooper
I just recently needed to make a move across country for college. I went over to Public Storage in Nesconset with my dad to figure out the easiest way to travel with an abundance of moving supplies. The manager on duty, Will, assisted us immensely. What once was a situation of stress and worry, became easily solved due to the facilities large inventory, and variety in box sizing. The staff was easily able to figure out the easiest way to travel without high expenditures in cost or mobility issues. I did not need any storage at the time, but in the future if the occasion arises, I will definitely be going back there.
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HEATHER ESTRADA
I went to look for a storage unit at this location and am walking away feeling very confident my personal belongings are in good hands. Will helped me out from my ridiculous questions to my serious concerns. He was so helpful and didnt try to push anything extra I didnt need which is so appreciated. Its great walking into a facility where the person helping you has a smile on their face makes spending money so much easier , lol. And the grounds are kept clean and organized. Thank you for the help and support will and public storage ill sleep well knowing my things are being taken care of at a fair rate!!!
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Mauricio Walter Aguilera
I was in the area helping a friend of mine move and we neded some boxes to finish packing up. I went to the storage facility and the manager there was extremly helpful. Will was able to provide me with all the things that I neeeded and even gave me some advice on how we should pack up the fragile stuff. I would definately recommend this facility to anyone that is looking for storage. Will was also was very informative on what they had available in terms of storage rooms if we needed any. Very positive visit.
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Sonia Carlan
Pleasantly surprised!!! Its never easy trying to find a place where you know your belongings will be safe. It was my first time at this location and I can honestly say everything went smoothly front start to finish. I would like to recomend Carmen, and make a note of all of her efforts to accomodate my belongings while providing us with the necessary moving supplies. Her willingness and eagerness to aid me deserve to be acknowledged. Thank you again for a great job. STC
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Lisa Osorio
Thank You Carmen for your excellent service upon inquiring and renting a storage unit just a few days ago! You are a wonderful representation of one who knows how to facilitate the process from A to Z and with the best disposition to boot! Public Storage should be very grateful to have the dedication and exemplary work ethic you provide to their customers. Im very glad I chose this particular facility because of the top-notch customer service you provided.
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Melissa Caballero
I have no issues at all with my things being in danger of any theft. I love the location. Very easy to get to. Ive been with this site for about 3 years now and it is great! The staff is wonderful! Sometimes I forget to pay my bill exactly when its due and someone always calls me BEFORE it goes delinquent and reminds me my payment is due. They keep in touch with any info i need and are always very helpful when I stop by.
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Lauren Sharaby
Carmen was helpful, efficient, informative, professional and friendly. I thought it would take a long time getting our storage unit, but I was in and out in less than ten minutes! Carmen made us feel comfortable leaving our belongings in her storage space. Its hard to leave things behind but we feel safe knowing that Carmen is there to manage our stuff! Would definitely come back again. THANK YOU CARMEN!!!!!
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Steven Diana
I rented a 10x25 storage unit today and so far the experience and service was very good. Jessica helped me through the process by showing me the storage unit, answering all my questions and providing additional information. Will also helped ensure everything was covered. The storage unit looks clean and has good access. The price was reasonable and the 1st month was only $1.
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Philip mccoy
Recently moved out of my storage place here but I want to mention that if ever I need to rent again, ill definitely choose here first. From the establishment being as clean as it is to wonderful staff, I wouldnt choose anyplace else. Special thanks to the guy that I saw the few times working there, will I think was his name, who helped my visit run as smooth as moving can be.
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Maria Babek
Ive rented storage units at other facilities before but this was by far my best experience. I had a lot to store and the manager Carmen was extremely helpful and a pleasure to deal with. She helped us find the perfect size unit for our needs and even assisted us in getting all the moving supplies we needed ! Facilities are very well kept and clean as well.
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Kristoffer Kugler
A very nice place! I rented a slot first thing Saturday morning, Carmen, very pleasantly showed me around and made the paperwork quick and simple. I feel safe with public storage with password protected entrance and exit. The unit is large enough with the ten foot ceilings, also the climate control and accessibility are great benefits. Kris
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Gail Luicy
Coming to Public Storage was a great experience here in Nesconset. The employee Crystal was very kind and helpful in helping choose the right supplies for my move. She was very polite and knew exactly what I needed.She offered me a spot there but I did not need a space at this time but in future reference I would definetly go back there.
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Andra Tintea
My first time using a storage facility and happy I chose this place. It is very well maintained and has very professional staff. Carmen was extremely helpful and knowledgeable, making our experience a great one. She made the paperwork part painless and gave us great advice regarding all the moving supplies needed.
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Sherrise Bordes
I am moving and had to put my belongings in storage till I was ready to go out of state. I rented the unit online and today when I went to the Public storage in Nesconset, NY they were very helpful.Will was knowledge in all fascists of his business. I would highly recommend using the Public Storage to anyone.