CubeSmart Self Storage

11-25 Wyckoff Ave, Ridgewood, NY 11385, USA

Address:	11-25 Wyckoff Ave, Ridgewood, NY 11385, USA
Phone:	+1 718-456-1666
Site:	cubesmart.com
Rating:	4.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM

Location

Photos 83

Reviews 25

Kate Armstrong

David Walters is The Man. Capital M. He made our whole cube smart experience so easy and stress free. All the staff are super friendly and helpful and the facility had everything we needed. Definitely took a ton of stress out of our move. Highly highly recommended. Big thanks D Double U. Im editing my review and adding that Kathy, another manager, was extremely accommodating, helpful, and friendly. She helped us out with the last load of our weekend long move only 20 mins before close.. and she wasnt rushing us at all. She even let me in the office right at 7pm so I could use the bathroom. Our unit was clean, bathrooms are clean, the loading dock is clean, and the hallways are spotless. The access to the building is very easy, however very secure. I feel comfortable that my valuables are stored there. Thank you David and Kathy! You two made it possible for us to sleep at night... and we didnt even have to take any Xanax! ;-D hah

Austin Nunes

My experience with the managers here has been nothing but pleasant. On a time crunch with little notice, (no emergency to Kathy or Tiffani), they were extremely accommodating in making it all work. Kathy took me as the last appointment, and prepared everything ahead of time in case I ran late. Tiffani made sure I could secure transportation when their truck company was all booked up. Also, Kathy is very thorough and straight forward, but so down to earth I feel like I have a personal connection when Im doing business there. Its not necessary, but makes all the difference. Thank you!

Maria Myraine

D. Vives, the agent at this location, was extremely helpful on Sunday 8/17/14. I arrived just minutes before they were closing and Vives kindly let me in along with my friend and all my luggage and boxes. He helped me through the forms I had to fill out, confirmed my online reservation and even gave a tour of the storage units. Overall, great location as it is close to the L train and neighborhood isnt shady. And D. Vives customer services was phenomenal.

Ilana Ortiz

My cubicle has roaches. The light in the hallway has yet to be fixed. So when I go there I have to turn the flashlight on my phone to rummage through my things. The manager (Kathy, although they all seem to wear manager name tags) is cold, unapproachable, unfriendly and NEVER says hello or smile. Why come to work if youre uncomfortable or awkward around people?

Ranae Overstreet

My experience at this location was wonderful. Kathy, the manager and the entire staff were courteous, efficient and very professional. I was also very pleased with the rates and the fact that I was able to utilize the truck for free really helped me to stretch my moving budget. I would wholeheartedly recommend CubeSmart especially the Wyckoff location to anyone!

Lisette Marrero

I currently utilize this location for my families storage needs. Cubesmart staff member Kathy is always professional, courteous and helpful. I have had the pleasure of dealing with Kathy and other staff who, I believe, is committed to providing customers with best experience possible with little to no stress, hassles or difficulties.

Kim Braswell

Ms. Cathy is very helpful she showed me how to go up to my unit I had a hard time. I like when I come in Ms. Cathy is the only one to speak when you come into the store she may be with someone she dont look up but spoke when others didnt open there mouth! Ms. Cathy is very sweet and kind thank you Ms. Cathy for being you.

Divine Williams

The store manager Kathy is the epitome of great customer service and professionalism. She is patient, friendly and knows her job. This location is beyond lucky to have her because she does above and beyond with helping customers with reservations, payments, products, services and reminders..Kathy thank you for everything!

Biggs 357

I love this place because Kathy Hooks was very helpful she always made me feel like I was family not just a customer she is real patient a people person I hope someone in a high ranking position sees this and give her a raise or promote her to a higher position. She is a great asset from where I stand.

Katarra Peterson

I was greeted and assisted by Kathy, who was so wonderful! She gave me a thorough assessment of the policies as she led me to my unit, and made me laugh to boot. I was in and out in less than half an hour- so appreciated after a long workday. So glad that Im storing here!

Diana Mattos

Friendly, helpful staff, clean facilities and super reasonable prices. Special shout out to Kathy and Daniel! I stored my goods there for 4 months and I was extremely satisfied with my experience. I recommend this storage place enthusiastically, with 2, thumbs up!

Rachael Grygorcewicz

Although a little out of the way (but close to an L Train Halsey stop), the storage unit and management were great. Its also much cheaper than some of there other locations. Kathy is friendly, clear, and efficient and great to work with. Highly recommended.

Dante Bailey

They were awesome. Made everything super easy and simple. Checked up to make sure we were still on for appointment (but not hounding me) & They got me an awesome offer for a free 1st month & Free truck & Driver within 48 hours of move in. A++

Mattie Mccallum

The two young ladies really worked with me to help me find a solution to my storage dilemma they didnt let me leave empty handed they were knowledgeable and courteous I would recommend this storage facility to others

paulo marin

Great experience! Tiffany Rivera was very professional. Great attitude! being able to get a van for free (spent $6 in gas money) was very helpful. Easy access to cubes was also a big plus. Definitely recommended.

cherry badazz

My experience was awesome i spoke with the manager kathy she walked me through the steps with ease she was very helpful with all my questions i highly recommend this store when you come in ask first Ms kathy

Ed Herrera

I opened up a storage locker with cube smart in ridgewood and the manager, David Walters, was extremely friendly helpful with opening my new account. I would definitely recommend cubesmart to a friend! Ed

Frankie Ruiz

I have a cube at this location, in very satisfied with the service and personal, Elvis does a great job and very helpful with questions and answers, I would recommend this place to others.

Priscilla Thompson

Kathy provided excellent customer service and went out of her way to serve my needs! I recommend CubeSmart Wyckoff to anyone wanting a clean and safe place to store their items.

kendall bauer

Kathy was by far the best at helping me out with all my needs here at this location. She was always in a good mood and very informative for helping me get my unit situated.

Josue Acosta

Hi, ando thanks You for helpING me so nivel ando keep my stuff in a sale condition. I can honesto y recomendaciones all You services. Sincerely, josue acosta. You customer

Tina Gong

Kathy was a charm to work with. She helped me deal with a large package delivery that would have been a mess without her help. My experience here has always been great.

Bushwick Hernandez

They are very professional david & elvis are always there to assist u in anything u want and angelo is also a great guy very helpful I recommend this place to everyone

Jennifer Oliver

Miss Kathy the Manager is Great Love her she is Always on point and Always give me a Reminder call when my Rent is Due. Love You Miss Kathy From Jennifer Price

Rachel Humble

Very nice service- he explained everything to me patiently and kindly. Also I love that theyre open until 8- makes it easier for me to get to after work!