Address: | 33-24 Woodside Ave, Long Island City, NY 11101, USA |
Phone: | +1 718-606-9326 |
Site: | cubesmart.com |
Rating: | 4.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–7PM 9AM–7PM |
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Paula Carlotti
I store inventory for my vintage furniture business at this Cubesmart location. Its important to me that the space be secure, clean, well-lit and accessible and at Cubesmart it is. But what really makes this location exceptional is the professional and courteous staff. In particular Tempest, who works at the front desk in customer service, is very knowledgeable, helpful and friendly. It is a pleasure to visit the facility and be greeted by Tempest. She understands my business, my schedule, she knows my staff and she is always able to help make the time we spend moving things in and out of storage both productive and pleasant. She helps to coordinate use of the facilities -- managing the elevator, "traffic" flow in the aisles and she has even let me know when particular storage rooms that meet my specific needs became available. Tempest is an asset to Cubesmart and to my business and she is a big part of the reason I am so happy with the Cubesmart facility.
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Sandra Ling
This is my first time renting a storage unit, so I read many reviews and decided to come to Cubesmart to check out the location. The ease of getting to this location by public transport and by car is great. The storage units are spotless, very clean and safe. Tempest helped me secure my storage unit, showed me the different options and clearly explained how everything worked. Other staff members were also very helpful. I would highly recommend this Cubesmart location to anyone who needs to store their things based on the how well the facility is managed and the great customer service.
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Kelsey Brown
I came in a day late because my drive to the unit took longer than expected, but the management had no problems with this and moved my reservation very easily. They were super nice and friendly and helped a lot along the way. In the end, all my things didnt fit the storage unit I picked out and they happily and easily helped me pick other options for getting my things safely stored so I could get out there as quickly as possible. Great service and the security seems really good too! I would definitely recommend this place to anyone who needs storage in the area.
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Theresa Coticchio
Had such a great experience here. The manager Manda helped us, gave us the best price, and was just a really fun person to be around. The storage unit we got was a 5×5×4, its clean and easy enough to get to. We came a bit late(630) to sign the lease on our move in date, and had some stuff to put in. Manda was there and was so kind, she helped us get it done. Also right across from a great little shopping center. And a very short walk to more shopping.
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Mohammed Mirza
Cindy, Bill and staff were awesome in getting our storage unit. We originally booked 4 smaller units because the larger units were not available at the time, so a day before of our reservation we get a call from staff and said there are two large units available on the first floor we took it. It was real thoughtful that they kept this in mind and really made our moving so much easier. Thank you Cindy and Bill for all your help.
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Nova Don
Sarah was so helpful and friendly, a true asset to the company. A real Godsend. She was patient and knowledgeable, answered all of my questions and really went above and beyond. The place was really clean and organized And the unit my husband and I purchased was really Safe and secure. Thank you so much for everything, Sarah! (Someone should give her a raise.... she is awesome and Im sure the reason people stay OR come back!!!)
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Maria G
The customer service service is great here. They will work with you if you have any issues. This place is clean and convenient. I have visited other storage facilities in the area and this is the best. I have been with them for about one year and a half. The prices are going up so I may have to get rid of my storage or downgrade but if you can afford the rent, it is worth it for the location & people you deal with.
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Andrea Vargas
I have used many self storages as my life as a New Yorker but I have not be as impress as I am with this location!!! So clean very help fill and super friendly!!! Mr Marcus help with ALL of my storage need. Answered everyone question with great detail and knowledge. I would highly recommend this particular location for all of the storage needs!! Thanks cubesmart!!!
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Mary Lelekakis
THE PEOPLE HERE R VERY FRIENDLY AND COURTEOUS. I NEVER HAD TO USE STORAGE ALL MY LIFE.THE ASSOCIATE WHO GUIDED ME THROUGH WAS VERY PLEASANT.I BELIEVE HER NAME IS LARISSA VALLE..ALL ASSOCIATES WERE FRIENDLY EVEN THOUGH I DIDNT GET ALL THERE NAMES THEY ALL DESERVE A RECOMMENDATION AS WELL! THANK U! I RECOMMEND EVERYONE COME HERE! SO COME ON! MARY CASTRO..
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alan novich
These folks are the greatest. Always helpful, always caring, always making me feel special. I had an issue with lighting in my storage locker, and they went over and above duty to get it straightened out, installing a special lighting fixture so that Id always be able to see in there. I love these folks.
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Ralph Torres
Facility is nice but there are moths and a few months later they can raise your rent so you either pay or leave. The front desk explanation was that "rental prices go up based on market demand" ......so I left! Im sure you are thinking "will they go down based on this same market demand"?
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Kenneth Apolaya
Awesome experience... Staff took care of me and my business needs here at the cubesmart in woodside. Sarah made sure i was aware of everything, and made the transition to move everything to this storage location very easy. Thank you staff. Will highly recommend to all my friends.
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Linden Joy Sy
The experience of renting was great because of rhe staff. Cindy, the manager, and Bill who were the most courteous and helpful people i have ever dealt with. Cindy even offered cold water which was a respite from the hot day ..They made the whole process quite easy.
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christian dettloff
o my gosh, so clean, the staff so friendly and helpful! i was on a moving deadline, and they brought me water & special bins; they even analyzed the volume of objects i was attempting to move into the space!! i cant say enough great things!
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Luzmarina Valencia
Cubesmart is a good place to keep your belongings, it is clean, air conditioned, Cindy Denison is awesome, and so is her staff. I only gave 4 stars because the prices are high, they should be more reachable to the working peoples pocket.
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Lucia A Perez
Stored my things here while I lived abroad for nine months. I thought the storage was well priced for the size allowed; the temperature control was excellent; and the service (representatives, hours, what was provided) was very good.
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carmen castro
The people are great. It has been the smoothest experience I have ever had with a Storage facility. They make you feel so welcome as if you are part off their Family; from the moment you move in till you leave. The girls there espec
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lydia sanchez
I found my experience to be pleasurable. My husband and I were assisted by Larissa. She showed us different options of storage room, was very helpful, quick and friendly. 5 stars for cleanliness and experience.
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Isobel Camilo
Clean, friendly, safe, secure and centrally located! I highly recommend Cube Smart. Ask for Tempest. She is the best at meeting your needs and offers the best customer service! Thank you, Cube Smart!