I.T. Worx, Inc.

1724 Battleground Ave #101, Greensboro, NC 27408, USA

Address:	1724 Battleground Ave #101, Greensboro, NC 27408, USA
Phone:	+1 336-285-0368
Site:	itworxonline.com
Rating:	4.7
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed

Location

Photos 5

Reviews 14

Horn

ITWorx: Mac repair was fast, but never finished. They never tested their work before handing it back to me, so I had to return at least three times to get the front line guy (salesman?) to even turn on the computer before passing it off as being done. Repeatedly. There were error messages when they replaced the motherboard, and I tried to research the problem to help them, but the front line guy never bothered checking company email about the problem. He doesnt use it! He never listened to me as a customer, never remembered what the problem was, never checked the customer information database he had, and blamed the customer for every problem he had instead of taking responsibility. They have left me with a semi-working computer with disabled software that no longer recognizes its valid registration. This shoddy repair has cost me frustration and weeks of loss. Do not purchase or repair anything from this shop until they rebuild their processes, retrain their sales staff and work on quality first. They can start by reading Tom Peters.

Kiara Torres

Amazing!! I had called Apple and letting them know that my MacBook Pro was not starting up correctly. After various steps, they concluded that my laptop was "broken" and needs to see a genius for further administration. I took it here and two days later they called me back to pick up my laptop. All my pics and files were still there (after I was told that they cant be sure if its going to be there) and they didnt charge me not one penny!!! They were very friendly and made sure I understood every option I had. They explain to me everything very well. I had originally had gone to the Apple Store thats close by first. They were very rude, impatient, & didnt not look like that wanted to help. So I just took my laptop and came here. AMAZINF SERVICE!!!

Robert Dator

This is hands down the most honest, professional, personable, and expert group of technicians I have ever had the pleasure of working with. They communicate superbly, they stay in touch with updates on where your job is in the loop, meet their deadlines and come in on budget. Best of all: the work is absolutely first rate, and if youre a MAC person, Apple Certified (for good reason). If you have a computer issue, look no further for help.

Mack Arrington

Reasonably priced service and upgrade for my out of date legacy MacBook. They can service and install newer bigger hard drive when Apple no longer services the model. If you really hate all the hassle of upgrading, these guys make it easy, and it looks like it will get extra two years out of my current set up. Whew!

Sterling Norins

Needed a PowerBook re-call repair and OS reinstalled. They had it back to me by the close of business the next day!! They were easier to deal with than the AppleCare staff and infinitely more knowledgeable and polite than the Apple Store. Im never going in the Apple Store again!

Mason Sklut

These guys are excellent! Apple was unable to help me out with several stripped screws in my MacBook Pro and they recommended I go to I.T. Worx. They saved me big time! Very affordable and reasonable. Highly, highly recommend going here. They will fix any problem youve got.

David Eckert

Im a little tight on cash flow right now, but Im almost ready to purchase my first Mac...once Im ready to pull the trigger, this will be my first stop for a new Apple product. I had some buddies tell me that IT Worx is the place to go for pre and post sales support.

Kevin Ginther

I have dealt with these guys on numerous occasions and have always left knowing they have done me right both in advice and price. I would recommend them without hesitation !

TR Bolinger

I had a very good experience at I T Worx. They called me within a couple days and gave me multiple options for my computer. Ill definitely go back.

Steve Williams

I hear that you guys are the place to go for Apple products and IT services. Looking forward to stopping by the store and talking with you.

Carol Combs

I get great, fast service every time I visit. I would not take my computer anywhere else.

kathryn g

really nice staff bought a computer and they are able to do many repairs quickly

Todd Fisher

Fantastic Service staff and really knowledgeable. Highly recomended

William Scheidt

I hear these guys are great at all things Mac/Apple