Address: | 3515 Brambleton Ave, Roanoke, VA 24018, USA |
Phone: | +1 540-682-2141 |
Site: | brambletoncomputer.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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Rickey Hughes
Just as a business alone this place is far above others in sales and service.Each one is a real pro at running the business end and customer service is above the rest , every single time you go there. As a computer repair business the same applies.They know there jobs when it comes to repairs and dont keep you hanging.They get you a cost estimate for parts and labor and it is never more than 5% if they run into repair difficulty along the line. I purchase a remanned laptop which I have had over a year and it operates flawlessly.I got a bad virus on it and what they charged to rid the computer of it was not even close to what others would charge.It now has antivirus I purchased from them which was a really great price. Yes sir , they got my business for sure.Hope you try them.They arent like others, if they dont do it you dont pay for it. Oh yea , they dont keep it either. Virus was removed and given back that evening with virus protection installed. Rick Hughes Roanoke,Va
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Sarah Sledd
I am a college student and my laptop is an essential supply in my education. When a problem struck the only computer service that was recommended by a few that I could find was Brambleton computer. The drop off and update on how things were going worked out just fine, but when I had to continually call to check on it, I started to get upset. When one day turned into three, I was mad. It would have been fine if someone called and updated me, but I was in the dark the entire time. When I picked it up one accessory (which had broken) was missing, and I had to ask what the situation was rather than just being told. Using it now, I notice that the part that was replaced is essentially unusable in a way,as the USB port is back too far to put anything in it, and if someone is put in it the part doesnt work. They fixed the major problem, but the speed of doing so and the customer service along the way was less than mediocre. Overall not very satisfied, and probably wont return.
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John Weaver
I am new to Roanoke and I was experiencing a number of issues with my laptop, so I called around to a few companies and decided to try Brambleton Computer. Keith and his staff were very knowledgeable, friendly, and helpful. They diagnosed the issues I was having with my computer the day I brought it in to them and finished the repairs and service the very next day. I received great customer service, quality repair service, and it was affordable. They lived up to their slogan of, "No one else can do it for our quality and price." If I have any more issues or need a new computer, it is good to know there is someone in town I can trust.
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Bill Hunnicutt
My computer was hit with malware and the guys at Bramble Computer were fantastic. Given my age I was concerned about getting my tower to the store so they picked it up.and In less than twenty four hours it was back home, connected and working like never before. I was so impressed with how everyone is so professional and understanding and very prompt. Special thanks to Joseph who re connected my system. I know I have a group that I can trust.and they will have all my future business.
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Instigator2racing
Bought a computer there about a year ago after they convinced me to buy one that I didnt really like now this will be the third time the computer has crashed within a year. Very unhappy about it and will never buy anything else from them
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Lori Mills
I can not say enough good things about Brandon and this business. Excellent customer service! Had my sons computer fixed in a day and kept me informed on what was going on. Highly recommend and will be a repeat customer!
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d b
We took our Mac in for repairs. Long story short, we had an excellent experience! I need to express how honest and helpful they were. Integrity seems to be their number one priority! I would recommend them to anyone!
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Cheryl Cunningham
Great service. They take the time to truly answer your questions and help you. They dont talk down to you. Awesome place and I highly recommend it.
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Deven McDaniel
Computer services are the best in the valley! Dont waste your time going anywhere else. A+++
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Larry Pierce
The quality and service at Brambleton Computer are superb. Highly recommended.
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Michelle Cabaniss
They always do a fast but complete job. If it isnt, they make it right.
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Jody Cundiff
Their number one concern is making sure their customers are 100% happy!
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Janet Mccants
They are very helpful and knowledgeable here with fast service.
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Anne Jenkins
Love this place! Always so helpful to us!
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Elaine Quiroz
They go over and above! Excellent!
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Richard Aftoora
So bad it was funny!