Address: | 1313 Capital Blvd # C, Raleigh, NC 27603, USA |
Phone: | +1 919-832-0118 |
Site: | taoauto.com |
Rating: | 4.7 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
WI
William Locke
Ive had my Honda cars serviced at Tao Auto for about the last 20 years. Great mechanics and personalized service, and the owner Thomas will treat you like family! In all those years. Ive never had them perform work that wasnt necessary! If you have an issue with your car, theyll show you exactly what the problem is, why its a problem, and whats the most cost effective way to manage it. Sometimes cars are so old that certain things dont make sense to bother with from a monetary point of view so long as it s not a dangerous situation, as was the case with one of my Accords that I owned for over 20 years. By the way, that 20+ year old car never once broke down and left me on the side of the road thanks to a well built car and a great shop, Tao Auto! These folks at Tao make an honest living doing great work. Ill be returning to Tao Auto with my 2013 Accord thats starting to get some miles on it, as well as a brand new 2015 Civic just purchased 6/2015.
A
Anonymous User
Great work, honest & dont over-sell! Weve been taking our cars to Tao for several years. They solved a problem with our CR-V that a number of other places could not figure out. They are very reasonably priced (a bit lower than others on the couple of occasions that Ive gotten other quotes). When we were traveling, we got an oil change on the road and were told by a nice salesperson that we needed a couple thousand dollars in work. Thomas and company took a look, and found only $200 of work needed. They are courteous, and dont try to sell you stuff you dont need. They offer a ride to work (safe and pleasant) and I noticed that the car had over 270,000 mile on it- a testament to their skill. You cant go wrong at Tao.
MI
Mic T
After taking my Scion tC to Fred Anderson Toyota and other dealers when I was in Florida, my car was actually never serviced and I was lied to about it. Thankfully after my water pump breaking and oil not being changed ever due to the liars at the dealerships, William and Bill had Trey work on my vehicle when I found their shop! The price I paid to save my car was super reasonable and the work was done with extreme care. They even sent me to a great tire shop to fix any issues left by Toyotas lousy service. My car rides brand new and can handle Raleighs tough road conditions. Thanks to Tao Auto and the crew who work there and actually fix your car with care!
JO
Jon Parks
Whats not to like when the owner answers the phone, greets you at the counter and talks you through exactly what he and his team found with you car? That was exactly the type of experience I had at TAO Auto. As a long-time Honda driver, Ive learned that you need to work with people that know and understand these cars to keep them working correctly. TAO Auto is a perfect fit for me and my family. And while I never like the idea of spending a lot of money on car repairs, the TAO Auto team helped me figure out what was truly needed now and what could wait a little longer.
JA
James Mitchell
I took my 98 Honda Accord to TAO AUTO as TAO was recommended to me by a friend who had taken their Honda there for years. I told them my car was cutting off at highway speeds and at stop lights like an electrical problem without warning. They told me of a very common Honda recall on the ignition switch. TAO Auto saved me $160 as the dealership did it for free and TAO Auto didnt make a penny. They have never done work on my car but I can tell you they are at least honest and will be taking my car there whenever I need work done.
AA
Aaron Mead
Came to Tao for the first time and got my oil changed. The people there were very helpful and friendly. The oil change itself was inexpensive, and included a tire rotation plus checking a few other things on my car. I had low tire pressure, so they fixed that as well free of charge. I will definitely be coming back next time I need an oil change.
A
Anonymous User
I took my car there with an issue other mechanics could not figure out. They drove me to work (all the way to RTP) and took care of the issue for under$150. I have had horrible experiences at both of the Honda dealerships much closer to my house. This was worth the trip.
ST
Stephen Day
They called me after they repaired my car (but before I paid) to remind me that they had a 10% off coupon on Angies List. How many other shops go out of their way to remind you about discounts? Ive been here several times and have always been satisfied.
JA
Jason Brown
Extremely knowledgeable mechanics and theyre honest! Both traits are getting harder to find these days. Ive always experienced great service and quick turn around times. There prices easily match or beat other local shops.
MI
Michael Back
These guys are the best. Always accurate in their diagnoses, and friendly. Took in a used car I was going to buy and they saved my a_ _. They service my current Honda as well. Wouldnt go anywhere else.
GR
Greg Smedley
Fixed an electrical problem that three other people had failed to figure out. Charged me half as much as any of the three places whos fixes hadnt worked.
AC
AC Johnson
Heard about them for years. They are professionals from beginning to end. Get the job done. Its appreciated to be recognized.
BE
Benjamin Watson
Organized, pleasant, reasonable cost, prompt, matter of fact. Ive had them downsell me. Everything you want a mechanic to be.
DA
David Karner
Honest and friendly. Always takes car of me and my car. Have been using them for 17 years.
A
Anonymous User
Trust me, you do not want to take your car here!
PH
Phoenix Hauser
Best auto shop in town.