Elite Automotive Center

Address:	4352 13th Ave S, Fargo, ND 58103, USA
Phone:	+1 701-277-3255
Site:	eliteautomotivecenter.com
Rating:	4.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 21

Reviews 7

Oughtbe

Brought my vehicle in a few times as it started off seeming like they were honest people who did good work. After the last couple times, I most certainly wont be going back. The one that raised my suspicion was when they "recommended" I rotate my wheels after an oil change - something I had done very recently. Suspicious, but I didnt think anything of it. What broke my trust in them is a recent issue where I was having an issue with a noise my car was making. After taking it to them, they told me that the strut plate was bad, and I needed to replace it, and I should replace the struts as well. The total estimate for this repair was incredibly expensive. Needless to say, I shopped around for other estimate. And Im rather livid. First, for the make and model of my car, the entire repair would cost about $300-400 less through out the rest of the F-M area at every shop I checked at. I, and every auto mechanic I spoke with, could not fathom why they were charging half again as much as the next highest estimate for the same repair. This, however, isnt the largest reason Im not ever returning to them, or the reason Im writing this review. The reason Im so livid is that when I brought my car into another mechanic, they found out the struts didnt even need to be replaced, and were not the problem with the vehicle at all, instead the control arm of the wheel needed replacing. After getting the control arm replaced, sure enough my car no longer had any issues. So to recap, they were not only fleecing me significantly to repair my vehicle, but they also were going to repair something that didnt need to be repaired on my car, meaning I would have had to pay *more* money on top of them massively overcharging me in order to fix what was actually the problem. I highly, and I mean *highly*, suggest you avoid this shop after my experience.

Andrew Downs

This was the single greatest experience Ive ever had with an auto repair shop, which most people will think, "well the bar isnt set very high..." BUT, I have to say, I left after bringing my car in, getting it diagnosed, repaired and paid for, feeling incredibly satisfied and with my faith in humanity restored for one more day. I was in Fargo for business (from Minneapolis) and had a meeting at 11am, and then needed to get home to my wife and daughter immediately after the meeting (a 3.5 hour drive). When I left my hotel in the morning, the check engine light came on in my car and it started sputtering and driving poorly, so I stopped at the closest place to me at about 9:30am (not Elite) and they said the quickest they could get it in was after lunch. Didnt help me much so I went in my car to Google other auto shops near me and I luckily stumbled upon and called Elite Auto Center and spoke to one of these owners, Phil, who said he could get my car looked at in about 45 min, so I barely got my car there and from the start it was pure, professional friendliness. Not only did they get my car diagnosed in less than 45 min (faulty engine coil), Phil personally drove me to my meeting in town at 11 while my car was being fixed, and then picked me back up when I was finished, so that I could leave on time and get back home to my family, as if the car troubles never even happened! The price was reasonable and honestly, because of the exceptional, far-better-than-I-could-ever-dream-of-service and courtesy, the price of the repair wasnt even an issue to me. This is auto care of the future, and the way that every experience should and could be, if only other places tried. If I lived in the area, I wouldnt go ANYWHERE else, ever, for my vehicles to be repaired or serviced. Thank you guys, times a thousand!

Weston Adkins

Brian at Elite provided me with a level of service far exceeding anything I normally expect from a repair shop. Take your car here, and youll be in good hands. I was in town for the week and had some issues with my front suspension. I initially took my vehicle to a different shop, and they told me what was the problem was, including a laundry list of other things I needed to fix to the tune of $1,000 (with just the suspension work being $550). I felt like I was getting the runaround, so I took it to Elite for a second opinion. Boy, Im happy that I did! They ultimately came to the same conclusion and bid me at $415 for the suspension work. Of course, I was pleased with the lower bid, but I most appreciated their respectful, straightforward approach to doing business that seems impossible to find in the auto repair industry today.

John Jensen

I moved to Fargo recently being new in town I needed an auto shop that I trusted with my car I had always had my best friend back home as my mechanic so I was very skeptical about picking a shop because you always hear horror stories about auto problems. When I first started going to Elite I would always call my mechanic friend to get him to go over what I was being told about my car and every time I did he agreed and would then tell me what it would cost at his shop, every time Elite beat my friends shop in price. I have always received great service from Elite and I would highly recommend Elite to anyone who is looking for quality service.

Kimberly Gordon

TOP NOTCH!! This morning I had a flat tire when I arrived to work. I called Elite Automotive Center because they are close. Phil answered the phone, CAME to my job, filled my tire up with air, brought it back to the shop, repaired it (was a screw), and BROUGHT IT BACK all within the hour. Went above and beyond the normal service of an auto repair shop. Im sure that is not always what they are able to do, but today was my lucky day! The charge was extremely reasonable. I will be using them again in the future when I have issues. They were WONDERFUL!!!! Thank you so much!! Didnt even have to leave my desk!!

Ashlie K Jacobs

We were visiting town for a concert and something happened to our wheel where it was making a very loud noise. We didnt know of a place to go, but Elite was in the area. It was a Friday at noon and they were not open on Saturday. Phillip and another gentleman were able to get our car fixed that day... and better yet, it was something minor and they fixed it for NO CHARGE. We highly appreciate their customer service! It was nice to be valued in a city that we were not familiar with. They saved our weekend. We are very grateful!

Kyle Reedstrom

I have a F-150 that I am very protective of, so repair shops scare me. But working with Phil and his team, his "family" as they call themselves at Elite was a dream come true. Not just a quote and a yes or no. They figured out what was going on, explained it to me and why it happened, and fixed it for cheaper than I had read diligently online! A+++ from me, Elite forever has my business, Im glad to be part of your caring Elite family!