Address: | 4177 Main St Suite 100, The Colony, TX 75056, USA |
Phone: | +1 214-469-1702 |
Site: | midas.com |
Rating: | 3.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Marcus Jackson
I will never take my car here again. I usually take my car here for my oil changes so when my brakes went out I figured they would be the best shop to do this. I got there and after waiting about 45 minutes of was told that unneeded $2,000 worth of work in my car. According to them I needed brake pads, front rotors, new tires, and struts. I already knew that I needed new tires but everything else naw. The even admitted that I didnt need struts but they would recommend that I still get them changed since they didnt know the history of the vehicle. I asked if I could just do all 4 brake pads since I knew those needed to be changed asap. Midas wanted to charge me damn near $400 to change brake pads. $20 brake pads that come with 2 pads in each box, are you kidding me?! I declined and chose to have someone else look at my car. Of course the new mechanic told me that my rotors were in excellent condition and changed all 4 brakes for less than $200. Also Midas told me that my car was FWD, Howe ever there is a big ass sign on my car that says its AWD. One of the biggest issues was the fact that when the new mechanic lifted my hood while I was standing there the brake fluid cap was not even put back on. I felt like the mechanic at Midas deliberately did this beacuae I chose not to get any work done with them. They have no clue what they are doing and will try and hustle you out of every penny you have. Never again will I take my car to Midas.
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Karthik K
I have been a regular customer of Midas. But I guess not anymore. My cars coolant reservoir was not holding the coolant and there were signs of coolant underneath my car (leaking). I took it to them to find out what the issue might be. I walked into the shop and explained them of the issue and requested if they could come and take a quick look (visually) to see what they think. But the guy refused to come take a quick look, but told that they have to charge $90 to look at what the issue might be. That definitely sounded like a rip off. They guy wont even come out for a few seconds to take a quick look under the hood?, but want me to pay $90 before he will do anything. Then I walked away and took the car to mechanic shop and requested them to take a look. The guy came out with me and he looked under the hood for a few seconds and he immediately diagnosed the issue as a "Leaking Radiator", which needed a radiator replacement. All it took was a few seconds of his time to do that, which midas refused to do. Dont plan to go there again.
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Juan Liem
Since the shop just recently opened, I thought I would give it a try. I needed to do tires balancing. When I came I specifically asked if this can be done within an hour because I was really in a rush. They said with certainty that it would be fine. after about 40 min, they showed me that two of my tires were leaking and needed to be repaired ( fyi I never had any problems with my tires, they were fine when I came) I asked him how much would it cost, and he said 14.99 thats it. I wasnt gonna do it but since it ony costs me that much, yeah why not. and then when it was done, I was very upset because first of all it took them 1 hour 30ish min to get the car done (when they specifically told me they can do it within an hour) and they charged me $30ish for the tires repair. they said the price that he gave me is for one tire. Had I known that, I wouldnt do the tires repair at all. I will not recommend this to anybody.
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Raymond Tellez
BE AWARE!!! THEY ARE A RIP OFF!!! GO WITH SOMEONE ELSE!!!!! My wife took her 04 Mazda3 To get inspection, check engine light was ON. She took it in that morning and they called her that day that they needed to troubleshoot the car b/c it wouldnt pass the inspection test. After a Fluid Flush, spark plug hose (2) replacement, $300+, & 24 hrs. later that car was ready. When I got there they told me that they had replace ONLY 2 of the spark plug hoses (For that price, I would have expected to get all 4 to get replaced!) & and that eventually the other 2 would have to be replaced. WHAT A BUNCH OF B.S.!!!!! I would have never authorized them to work on my wifes car if I had known that they were going to do all this bogus extra work to try to get to the root of the issue! I WOULD RATE THIS PLACE A ZERO!!!! IF I COULD.
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James McCombs
This shops work on our car saved my wifes life. A couple days after having our car worked on, my wife was in a near head on collision. We had work done at Midas on our front end steering and suspension. A normally costly repair but at Midas, very reasonable. I can say without a doubt that without the work they performed and suggested, she would not have been able to avoid a car landing in front of her on 75. Thank you Midas for your outstanding service and honesty when it comes to car repairs. You have become my local show and for that, I thank you.
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Leecy Chiles
My husband and I love going to Midas for any of our car needs. They are prompt and always upfront with costs. They thoroughly go over any issues with you after having an oil change, and let you know which repairs are super important and which ones can wait. We recently had to leave my husbands vehicle for the weekend to be repaired, since we were going out of town, and Midas called us every day to let us know the status.
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Erica Parker
Very happy with the service I received. My car ended up costing quite a bit more than I expected, but the staff were all very up front and helpful with recommendations. They were realistic about the work that needs to be done and how much time it was going to take. They did not charge for things that didnt get done or push for any extra services. This is where Ill be taking my vehicle for all of its maintenance.
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Brian Johnson
Do not take your vehicle here. They will under quote you then add on additional items after you car is being worked on so you have no choice but to let them do the work. Additionally the "Midas Guarantee" doesnt exist and they do not warranty items, rather give you excuses as to why its not covered under warranty. Take notice that they arent accredited with the BBB and dont make the same mistake as I did.
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michell hammack
Weve used this place for a few years and theyve been able to troubleshoot and fix problems that a list of other mechanics were stumped on. Always pay what they quoted, so Im not sure what the other reviewer had going on, but weve NEVER paid more than they told us. Theyve stood by their guarantee when we had issues after work (parts failure), and made it right - no charge. A place you can trust.
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Amod Joshi
Midas in The Colony is the best place. Id been visiting them for my cars maintenance since last 3 years and they have never disappointed me. Service is courteous and rates are reasonable. The person who works on your car always calls you in and explains whats right and whats wrong. The service and estimates are very honest. Overall, the best experience so far !