Golden Rule Auto Repair
| Address: | 1300 S 14th St, Grand Forks, ND 58201, USA |
| Phone: | +1 701-746-6790 |
| Site: | goldenruleautomotive.com |
| Rating: | 4.9 |
| Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
Location
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Reviews 11
MI
Mike Little
Hands down, Golden Rule Auto Repair provided the best customer service Ive ever received at any auto service shop! Staff were very friendly and seemed to really enjoy their work. I was able to get an appointment at 4:30pm on the same day I called for tire repair. They called at 5:35pm (5 minutes after closing) and said they found parts in town and asked if I still needed the vehicle that night or if I could wait until morning. I could wait. They offered to text me when it was ready as I may not want my cell phone ringing at work, so thoughtful. The next morning, they found another problem with the vehicle, already found parts in town, and offered to repair, but said I didnt need to do it that day, they just offered me a quote. I was very impressed with their low-pressure sales techniques. Price quotes were competitive and well-researched. Overall, everyone at Golden Rule Auto Repair made the whole experience personal, friendly, and trusted. I will definitely be back!
WA
Walker family
Our first time here and wow it was amazing! We called Monday about our ac in the van and a few other things. They got us in on Friday! Service was amazing and made you feel like you were at home with family. Explained everything they were doing and why. (And explained in words I could understand lol) price was exactly what they said it would be. Offered rides if we needed them. Very accommodating with our busy schedules. Would highly recommend if you need anything done on your vehicle. We will definitely be going back!
AU
Austin Artz
These guys take their name seriously. Noel behind the counter was friendly and gave honest advice. They really thought about my position being a student with a cheap car. They made no attempt to talk me into unneeded services or repairs. The necessary parts and labor was at set reasonable prices. I will be back.
AU
Audra Hulett-Schjeldahl
The whole team at Golden Rule is so amazing, they always take the time to listen and understand, and they always keep me updated throughout the process. They are the best shop I have ever been to not only because they do great work, but because they treat their customers like family! I am a customer for life!
TO
Tom Harlow
Excellent work from a locally owned repair shop. Recently they replaced my tires. I wanted to keep the old ones to sell or give away. They bagged each of the old ones individually before putting them in the back of my jeep! Thanks for the attention to detail, I really appreciate it.
HA
hannah charpentier
Very friendly and accommodating staff. Very good at explaining what theyve done and what needs to be done in an easy to understand manner without making you feel dumb. Will definitely be going back.
DO
Don Kramer
Ive been a customer here for over 20 years. I have recommended Brians services to countless people over the years, never have had anyone regret it. They are prompt dependable and above all honest.
BL
Blaise Mibeck
Golden Rule Auto Repair is Excellent! They are highly professional, knowledgeable, careful and kind. I would not willingly go to a different mechanic. I recommend them without hesitation.
HA
Harlan Knutson
Friendly and good work but quotes are usually low. Most recently was initially quoted $130 on an ac recharge. Quote changed to $150 at time of repair and bill was $190.
BR
Bryant Galeana
Great service, great prices and great people! Here at Golden rule, I had everything explained and the people helped me out with all my questions and comments
FR
Fran Carlson
Great service and prices! They will be my go to repair shop!
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