European Auto Specialists Ltd.

4453 Sycamore Rd, Cincinnati, OH 45236, USA

Address:	4453 Sycamore Rd, Cincinnati, OH 45236, USA
Phone:	+1 513-891-8450
Site:	euroautospecialists.com
Rating:	4.3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 15

Reviews 12

Michael Treneff

Im quite disappointed to have to say what Im about to say about this shop, because before the incident Ill describe, I had always thought John, Lee, and the rest of their team to be honest mechanics who valued their regular, revenue-generating customers. Back in May, I brought in my 2007 Volvo S40 for some diagnostics on a shake Id been feeling, as well as to check for any routine maintenance it was due for. They were unable to diagnose the shake (which actually resolved itself shortly thereafter- the car had sat for over 2 weeks, and may have just gummed up a bit), but I paid their diagnostic fee gladly, and thanked them anyway. The problem arose when Sam, one of their mechanics, performed an oil change that I did not authorize, and charged me $134 for it. Given the fact that Ive never been charged more than $70 for an oil change here, or even by Volvo dealers, I was rather distraught. I brought this to Johns attention as a billing error, and when I politely asked him to correct it, he looked me in the eye and told me, "oh, thats an oil service- not just an oil change!". Asking him to describe the difference, he told me that it included topping off fluids, inspecting tires, and everything else every other shop on earth does for the $70 oil change. John inexplicably stood by his $134 oil change, which lets not forget, I did NOT authorize, even though my aging Volvo frequently brought me into their shop for maintenance and repairs... Lee, I address you now directly as the owner of this establishment: Im extremely disappointed in the dishonest, thieving way I was treated on this occasion, and for that reason, I will never be back to your shop. It baffles me why instead of having me come back for my Volvos lifetime of repairs and service, easily thousands of dollars in revenue, you would rather allow Sam and John to cheat me one time for $70 and chase me away. I will be filing a complaint against your shop with the Better Business Bureau for the fraud youve committed against me, and will certainly discourage anyone I can from frequenting your business.

winston krause

European Auto Specialist are the best. Lee and John and their crew of top flight Mechanics have done nothing but great work on both my Mini Cooper and BMW 5 Series as well as my wifes VW. They get the work done quickly, if there is an issue they call and let me know; and give me options on what they can do to repair the problem. Relative to the BMW dealerships they are always reasonably priced and do not make up things that dont need to be fixed. Even if my next car is a domestic I will likely bring it to them to get work done. Do yourself a favor if you own a European made car bring it EAS for repairs. You will not be disappointed.

Jasi Acharya

I was treated with the utmost respect at European Auto Specialists, Ltd. I am not from the area and was given a recommendation to have my car diagnosed by their team. They were able to help quickly and gave me their honest opinion, which in the end saved money. I have another foreign car now and will use them again in the future. I would recommend European Auto Specialists to anyone else looking for a fast and reliable foreign car mechanic in the Cincinnati are.

Jeff Wertz

During a recent trip from Florida to Ohio, I experienced a wheel bearing issue. As usual for me I took to the internet and did my research for a reputable repair shop. European Auto Specialist had nothing but great reviews. Lee and his staff went beyond to ensure that my vehicle was repaired the same day. I highly recommend them for any repairs you may need. Thank You Lee and staff for taking such great care of me during a difficult time!!!

Lee Wimmert

I have been using European Auto Specialists for over ten years for service and maintenance on my Porsche 911. I have been completely satisfied with the services and quality of the work and at much better price than the dealer. The largest job performed was to remove the engine and ship to a Porsche specialist for rebuilding and then re-installation to complete the job. The work was impeccable.

Dionne Marie

Always very pleasant, effectively informed and not miss guided like a lot of BMW dealerships....as I was by Jake Sweeney. I was totally and will only bring my BMWs to European Auto on Sycamore Rd. Customers save yourself the heart ache and do business with John and Lee...family owned and cares about every customer experience.

Trevor Minton

Lee and his team at European Auto are a trustworthy and hardworking outfit. Theyre not afraid to tell me when something is NOT wrong with my car, so when I hear that they found something that need attention, I believe them. Theyve done great work on my 2004 Mini and I highly recommend them.

David Jarman

Simply stated, if you value competency, honesty, and old school customer care, then trust EAS with your treasured garage queen, collector car, or daily driver. They go to extreme lengths to ensure your vehicle is right before it leaves the shop, and the work standard is very high.

Adam Morgan

These guys know their cars. They helped me numerous times with my older Saab - where I wouldnt trust just anyone with it. It was clear from talking to them on the phone (before going on) that they were VERY familiar with my beast and it put me at ease. Highly recommend!!

Stephen Billmann

Always professional service. Excellent knowledge and workmanship. European Auto goes the extra mile in ensuring proper repair and maintenance of your classic vehicle. Best service for the discerning customer.

Dennis R. Israel

These professionals have great mechanics that know their stuff !! Theyre honest, helpful and trustworthy. Highly recommend them. Dennis R. Israel, Ph.D. Villa Hills, KY

charles martin

I dont recommend newer vehicles, told me my transmission needed to be replaced, turned out just to be a smg pump....