A-1 Affordable Plumbing
| Address: | 10321 Jasper Ave, Cleveland, OH 44111, USA |
| Phone: | +1 216-688-1288 |
| Rating: | 2.6 |
Location
Photos 4
Reviews 13
JA
James Flood
My home warranty company sent these bozos. The upstairs toilet leaking into the kitchen was the main problem, but we had some other minor problems to add. A guy came out. My wife saw him leaving the house and was surprised he was already done so quickly. So she asked him "Did you get everything done?" He said yes he had. That was the day before we left for our vacation. When we got back, the toilet was still leaking into the kitchen! We called them and said basically, "Hey, he said he fixed everything, but didnt fix the leaking toilet." They sent someone else no charge. Fine. The guy comes out while Im at the store. I tell my teenage son to tell him to call me if he has any questions, and my son did so. I rushed home and got there about 5 to 10 minutes after he had arrived, but he was already gone! He told my son that there was no problem! He didnt bother to contact me to tell me this nor ask me exactly what we were experiencing. Just left. I was livid. I called A1 Affordable Plumbing immediately, hoping that I could get the guy back out before he got too far. The woman on the phone was totally unsympathetic and only argued with me, basically saying that he would not come out, and that he was right, and I was wrong -- there was no problem with the toilet! I told her to try standing in the kitchen here sometime when it starts leaking toilet water. Avoid this questionable outfit.
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Margaret Vandervort
I would never recommend this company. The work is poor quality, the attitude of the plumber is laxidasical, and the woman on the phone when you call is rude, obnoxious and unkind. Multiple trips to my house to fix a leak in the upstairs bathroom that also had a bad clog. My homeowner warranty company sent this company out, and they did not fix the problem. Instead of being pleasant and gracious by taking ownership of the failure to fix the problem, the lady was blaming me! A reschedule will be WEEKS out, and the 4th of July weekend is about to begin. Do you want the job done? Maybe give them a call. Do you want it done correctly and professionally? Do yourself and your plumbing issue a favor and call someone else. A-1 Affordable Plumbing happily takes your money and that of the Homeowners Warranty, but they REALLY dont like to actually fix anything. My warranty company has dispatched another.
FI
fishdkev
DO NOT USE THIS PLUMBER! I was put in contact with this plumber through my home warranty to address issues with my shower. When they came to my home, the plumber was in and out within 30mins and didnt fix any of the issues I had. I was told he would do some research and get back in touch. He collected the $100 deposit required by the home warranty and left. The next day I received a voicemail that said nothing can be done and the claim is being closed. So now Im left with a shower that still doesnt work and $100 out of my pocket. When I called the plumber back to have them come back out, the woman was condescending and provided no solutions to the predicament I was in. Very poor customer service, took my money and ran. DO NOT USE THIS PLUMBER!
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Flandamier Carstien
Have a $100 deductible with a home warranty. Guy came out tightened 1 nut and left. 3 months later have leak at same location. Called home warranty and they said I would not be charged. Made appointment with plumber and they said the work they did was no longer guaranteed because the guarantee expired that it would be another $100 service charge. Yeah right!! Not gonna happen. Update: The plumber came out replaced the ptrap and slipnut coupling. As a courtesy he calked the countertop to base as that was loose. He was really professional and completely changed my view of this company. Best part is my home warranty covered it so no additional cost. I recommend them.
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Rhonda Farrell
We called at 6:15 pm for a leaking shower and possible blocked drain. Nick was out by 7:45 pm. He checked out the shower, drain and access panel and determined that the problem wasnt the pipes but a crack in the shower wall itself. Unfortunately, thats not something they do. No charge for the visit and consultation. Nick was very courteous and professional. Zero problems with Nick or the contact person when we called in. Im surprised by the prior negative comments. Definitely would consider using them in the future for other plumbing issues.
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Katherine Mason
Was surprised to see the negative reviews, as the plumber from A1 came at the early end of the expected time window, worked quickly and fixed multiple problems. He showed me that the work had been completed, demonstrated that the problems had been resolved and gave me infomration on how prevent future problems. Also said that they would come back within 60 days to revisit any problem they had worked on today that wasnt throughly resolved, free of charge
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Nicole Farinacci
Through my home warranty, I was connected with A-1. I had no trouble getting an appointment. Billy called to say he would be arriving within a half hour, which was right at the start of the time frame I was given! He evaluated my plumbing issues, explained what was needed, gave me some options, and ordered the necessary parts. He was professional and friendly. I will absolutely recommend this company to my family and friends. Well done!
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Daniel Berman
The A-1 Affordable Plumbing technician was very nice and did a great job fixing our hot water tank. But on his way out he destroyed a 13ft section of my lawn with his truck causing over $300 worth of damage. He said hed fix it, but never returned to do so. A-1 Affordable Plumbing made no effort to compensate us and when we called to inquire, "Diane" called us an "a**h*le" and hung up on us.
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butterfliesofcolor Etsy
I have used used them for many years on my commercial building my renter one of his employees was sick and late getting to the shop to open up they left and said said you can no longer be of service to you. Called for the owner and received a phone call 3 days later from the secretary and said we can go back out but for double the service call
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Anonymous User
Awful customer service and experience - they really deserve zero stars. My hot water tank is not working properly they came to look at it and basically did nothing. In the process damaged my towel rod (which is backed up with pictures) and refuse to provide money to replace it. Definitely put on your do not ever contact list for plumbers.
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lena anderson
I received service through my home warranty provider. A young man by the name of Billy came out, fixed the issue, & offered to answer any questions about any other problems I may be experiencing with my plumbing. He was very pleasant & professional. I will definitely be doing business with this company again & will refer them to friends.
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Debbie Jones
My home warranty sent these guys for no water pressure in the shower and a leak in the sink he put Teflon tape on the shower head and told me I need to get caulk around the sink??? Isnt that what they are paid to do?? Not tell me to fix it!!! Paid my 100$ deductible for Teflon tape and told to go buy caulking terrible service
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saeed uqdah
Want to thank you for a job well done. Billy was very courteous and professional. Every repair was fixed and taken care of. He was in and out. Lol... I was a little confused about the softball...Billy would have to tell you about that. And YES I would recommend A-1 Affordable plumbing inc.to my friends and family.
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