UPS Customer Center

Address:	1308 Brandt Pike, Dayton, OH 45404, USA
Phone:	+1 800-742-5877
Site:	ups.com
Rating:	2.7
Working:	12–8PM 12–8PM 12–8PM 12–8PM 12–8PM Closed Closed

Location

Photos 9

Reviews 8

Brooks Fiesinger

Because Im not home from 9-5 M-F, I have to drive over an hour to pick up my packages here. It sounds like a bad joke, but both FedEx and USPS will drop off packages of I sign the back, AND they both have Saturday delivery... but not ups.... They dont have either. (They claim some packages can be delivered by signing but for some reason it feels like my packages are never eligible?) Ive never had to go "pick up" a FedEx package... And instead of putting delivery notices on the front door, which makes too much sense like USPS and FedEX, they put it on your garage door... Well you put your garage door up any time you leave or come home, so how are you supposed to even know they are there??? I dont understand why anyone would mail with them since their service is so awful, and they arent even cheaper than USPS or FedEx. How do they stay in business??? I think next time someone sends me something from UPS that requires a signature, Ill just refuse delivery and demand a refund. Rarely is a package even worth this kind of hassle.

Boliver Gaggenfatcher

Tracking says my package has been on a truck out for delivery since before 7 AM and here it is after 8 PM and no damn package. Piss poor service to say the least. So how long do I wait up in case they bring my package tonight? Theres no way to know anything.

Unrealistic Daydream

This a very anti gun establishment. Im very disappointed to be told Id need a dealers license to ship spent bullet casing to a friend. Its surprising to see how far gone this country is, when speaking in terms of citizens rights. Thanks for nothing ups.

Matt Hulsey

95% of the time theyre not on time and they are so lazy just because a truck is late on Friday dont mean you should rescheduled and delay the package for the whole weekend it just means they should deliver it a little later

Hayley Aldridge

Said they couldnt give me my package because I didnt have an ID with the name that was on the package (my name) but on the email it said someone else could pick it up as long as they have the tracking number

Rick Covington

i put the wrong house number on all the gifts going to Burkhardt hill area. Driver (or somone?) found my Dad and delivered packages... Kudos ! Great Job guys!

Tanya

The woman who was working here was so nice and helpful, I received excellent customer service

James Mowery

Always friendly, always the best customer service!