United States Postal Service
| Address: | 200 Loveland Madeira Rd, Loveland, OH 45140, USA |
| Phone: | +1 800-275-8777 |
| Site: | tools.usps.com |
| Rating: | 1.6 |
| Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–2PM Closed |
Location
Photos 4
Reviews 10
MI
Michael Fliehman
Lets see, where to begin. Any packages being delivered by this branch has a 50-50 chance of being "lost". The delivery people put mail into whatever mailboxes they feel like that day. Things sent by you routinely take much longer than expected to reach their destination. Oh, and when your package goes "missing", good luck getting your money back. The USPS will basically look up your tracking number and whatever status the delivery person put is the final say. "Whats that? Your package wasnt at your front door/porch? Well the delivery person said they left it there so F you. I guess you have to order again". That is a very interesting way to get more sales, Ill give them that. Bottom line, Id only trust them with spam mail. But since I dont send that, Ill stick with using other branches. Or better yet, other companies like UPS or FedEX. I just wanted to add that going inside is an alright experience. Yeah, they can be a little slow at times but thats almost always due to customers who wont shut up and not the employees. I do agree the employees can be a little rude but whatever. Im there to buy stamps/money orders/mail something, not make friends with the staff. Besides, if I knew my employer was becoming obsolete and will probably be forced to close in a decade or so Id be pretty upset too.
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Emily Lennon
I had to give one star in order to write a review, but in reality they would get zero or negative stars. The people that work there are rude and must be extremely unhappy. I am a small business owner and frequently go there to send packages. I went there today with already labeled items, while it was raining and trying to juggle my 18 month old and 10 packages through the door. I got there at 5:31, which was right at closing time, but there was still a customer at the counter. All I needed them to do was take and scan my packages and print a receipt for me, 30 seconds tops it wouldve taken them.. Instead the man that is always working and always unpleasant slammed the door in my face.. I had to drive during rush hour to the fields ertel location because they are open until 6, I got there right at closing time but they were nice as can be. Please Loveland post office, is it so hard to smile? Or to be decent human beings and take an extra minute out of your day to help me when you see a woman with a baby and a few packages to send at the end of the day? Poor poor customer service, I will never be back there.
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Abc Def
No matter how much you work with the Loveland OH post office, nothing is done right. I had them hold my mail for vacation. We returned a week early. We kept requesting for them to stop the hold and deliver our mail. We requested online three times. I finally called the post office and they said yep, its still on hold and sitting here. Absurd! They keep putting my mail in the wrong mailboxes. Some neighbors are kind enough to return it (like we do theirs) but one other neighbor never does. In this day and age of identity theft, this is also unacceptable and a huge concern. The postal workers get PAID for supposedly doing their job? How difficult can it be to deliver mail correctly???
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Anonymous User
This post office is one the worst, if not the worst, that I have ever had to use. Talk about SLOW. Unbelievably slow. Always 5 or 6 people in line, only 1 worker. There can be 15 people in line and they dont open another line. And if by some miracle a second person is working, you can see them looking at their watch. If break time comes up, they close down and go on break. Heck with the customers. Just what we have come to expect from Govt workers. And tell that chubby motorcycle riding guy to stop singing while he works. He cant carry a tune. My advice, go to the post office in Maineville on SR48. NEVER A WAIT.
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Anonymous User
I had to go there three time just to submit my sons passport documents. They ask you to call and make an appointment even they are free and doing nothing with no customer in the post office. Second time they said the foto is not good and we can not take foto of one month child. I went third time again with my wife and one month kid in scorching heat last month, got all the documents ready before they could even complain, and still I could see that they were trying to come up with an objection to send me back again. I am not going there any more......
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Timothy Knilans
After seeing all of the bad reviews I wanted to say that I have had excellent service at the Loveland post office over the years. I have had a box there for more than 20 years and the service has been excellent. I also have had excellent service when I put our home mail service on hold. Rarely they will not deliver all of the accumulated mail the day that we return, but usually they do. Delays at the window seem to be related to a limited number of people working, which is probably something beyond the control of the people at the desk.
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Sarah Crawford
Sunday I expected a package. The description said it couldnt be delivered and a note was left yet I was at home all day, no knocking on door, no note, nothing. Tried to call post office on Monday, no one answered.Had to get Amazon to get through to them. Then today I was expected a package. Description says it was left on front porch. It wasnt. Previously had a package marked delivered but it never was; supposedly it was delivered elsewhere yet post office never got it back. Had to get a replacement item. Have had other problems, too.
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Amy Fehrenbach
Ive requested something to be mailed to me 3 times now since it has never made it to my mailbox. In addition, Ive had other mail that Ive been expecting not make it to my mailbox. Ive never had issues getting mail anywhere Ive lived up until now that I live in Loveland. Ive talked to multiple carriers since there always seems to be someone new on my route, one carrier suggested the company send me mail via FedEx. So yeah, dont trust that your important mail will make it to you. I have very little confidence in this post office branch.
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Ash Patel
Absolutely amazing. I tracked a usps packaged that is listed as delivered. I pulled up my security cameras and the mail truck pulled up to my address and the person never got out of the vehicle. He did stop long enough to mark the package as delivered. I called the PO and spoke to Steven. He is amazingly rude and condescending. He will cut you off midway through your sentence and has a horrible attitude. This is my third run-in with this post office and each time it gets worst.
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Kevin Kimnach
Some of the worst customer service available. Gentleman who has worked here for years needs to not be in customer service. Witnessed afore mentioned gentleman watch a woman struggle with the copying machine yesterday. Customer was 80+ and with a cane. He never stepped in to help (even after I started to assist). Only use the automated machine at this location. Go to Symmes location if you need to interact with a human.
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