WyattWorks Plumbing

1254 Blanchester Rd, Lyndhurst, OH 44124, USA

Address:	1254 Blanchester Rd, Lyndhurst, OH 44124, USA
Phone:	+1 216-220-4100
Site:	wyattworks.com
Rating:	4.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 16

Reviews 7

Chad Brown

I could not be happier with the plumbing work that WyattWorks has done in my home during the past few weeks. I have a 70 year old house with an old bathroom that needed a lot of improvement. After holding off for several years, I was finally able to start work on remodeling it, which included replacing tub & shower fixtures, repairing a toilet ring, installing a new vanity and sink, and a few miscellaneous projects. After a few visits by several of the WyattWorks guys, I feel they did great work, were incredibly professional, and made it easy for me to blend their visits in with the other workers in the house during the renovation. At one point, the old pipes even threw them a curve ball that created extra work, but they did it without ratcheting up the bill which I really appreciated. While all the guys were great, Jamal was probably there the most and he really made me feel that he was providing value in addition to just doing the job. I have had several plumbers to the house over the years, both big name outfits and individuals. While they have all done decent work, the big companies often made me wonder if I was getting overcharged and the small guys made me wonder if I was getting the job done right. WyattWorks hits the mark all around. They do quality work, explain everything really well, and have a great approach to customer service (timeliness, cleanliness, transparency), but best of all their prices seem reasonable. Ive come to accept that plumbing is never cheap, but these guys dont push it too far. It really seems like they have a fine operation overall. From the slick web site to the friendly ladies I spoke with on the phone to the tech-enabled payment system (they can take your credit card right from a tablet on the spot), they are top-notch. WyattWorks didnt put me up to saying any of this, Im just happy to have a good plumbing company to call on when I need to and glad to give them a shout out about it!

Doug Forman

Had Luke out on a Friday to clear what we thought was a back up on the washing machine drain. It was cleared quickly but then while confirming that was the only issue we discovered a blockage in the main drain. Luke did not have the right equipment to clear that blockage with him and immediately called his office to confirm they could be back out the next day to clear the issue. Luke was back bright and early Saturday morning to clear the main line. He and Ben worked diligently for a couple hours going back and forth on the main to clear the blockage. Throughout the morning they explained and showed me what they were doing. They scoped the line both directions (towards the house and towards the street) and made sure to show me what they saw. In a little under 4 hours everything was clear and flowing. I would absolutely use them again. The customer service was great with constant updates for both days as to when they were coming and throughout the job. On both days Luke provided quotes for what was likely the problem as well as worst case scenarios. Before he began any work he was sure that I was aware and signed off. He also fixed a minor leak on an outside faucet. No plumbing repair is cheap or wanted and their professional manner made the experience a pleasant one. Hopefully I will never need to call again but if I do they will be my first plumbing call.

Marabelle Newman

Thrilled! First class service! Professionally flawless! Same day service! I was in a desperate situation, having a drive way poured the next day. We needed a water meter removed from a man-hole immediately. The office was professional, courteous, and kept me informed with courtesy call backs! Wyatt Works came to the rescue - same day - even after hours into the night - to get it done! Willing to think outside the box - commitment! Awesome service. The owner himself and son - came - we needed a street water shut off key - they called in a third employee. As soon as the call went out for Jamal - An E-mail showed up within in moments with his picture and bio of interests and that he was on the way. How cool is that? They are cutting edge technology - organized. iPhone map tracking of employee, iPad quote instant on site - paid bill - done! WOW! Thank you very much for saving my neck and for coming through for us! WyattWorks is now my first call for future service! THANK YOU!!! - Very pleased customer - Jack

Anne Flamm

This was my second time using Wyatt Works for plumbing needs in our 75-year old Shaker house. Josh & trainee, also Josh, were on-time, courteous, and considerate of our home and even two kittens running around underfoot. They fixed the problem we called about after explaining options and costs; also addressed another issue I remembered wanting to fix; and followed up quickly with a second visit when adjustments were necessary. I will use Wyatt Works again. Update- Josh Wyatt and his trainee, another Josh, were prompt, thorough, communicative and considerate of the house as well as two kittens running around underfoot. They broke out options and prices, returned with supplies efficiently, and completed the job quickly and successfully. Update May 2017 - I just relied on Wyatt for another toilet repair; this one we replaced. Luke Wyatt was also extremely polite and thorough in identifying the problem and fix options, and again the work was efficient and successful. Clean-up pristine!

Shannon Sterne

Upon recommendation by several nearby residents on an online community forum, I contacted WyattWorks about completing several small plumbing jobs around my home. Very impressed with the professionalism, courtesy, communication, and organization of the company. They have someone in the office who maintained clear communication with me about technician scheduling and availability. They even emailed be a photo and bio of the tech (Benjamin) so Id know who to expect at my door. Benjamin was extremely knowledgable and explained different ways for completing each job with pros and cons of each. I definitely felt that I could trust the company to do high quality work, unfortunately, the cost of that work was almost twice as much as other estimates putting them way outside of my budget. Based on this limited experience, however, I would recommend them to others, and would consider them in the future.

Chuck Merbitz

I had a great experience with Ben from WyattWorks. We recently moved into this old house, so I was a little apprehensive about what problems might be lurking out of sight of the home inspector. I called WyattWorks for a problem that my new homeowners warranty would cover, and Emily was very nice and helpful with the scheduling. She sent Ben, who looked over the whole place. He was very patient and identified some additional problems in addition to the list that I had. He found some that I could solve myself and promptly took them off of the list after telling my what to do. He prepared an estimate and talked to the warranty people multiple times (even calling them back on Labor Day) to get all possible coverage. As far as the actual plumbing, he was neat and fast with each of the jobs that he tackled. I would definitely use WyattWorks for my next plumbing job!

Deborah Perry

I had a gas leak, and the Dominion rep who assessed it recommended I call a plumber to fix the leaky valves and lines that were causing the problem. I had heard good things about WyattWorks through Cleveland Heights Home Repair Resource Center so I called their Lyndhurst office. My experience with WyattWorks was very positive right from the first phone call, answered by Emily. She walked me through what was going to happen, and then followed up to let me know where we were in the process. WyattWorks was able to send Jamal B. on the same day the problem was diagnosed and he worked quickly and efficiently to fix it. Through the whole process everyone I encountered was kind, cheerful, and very good at their job. I would highly recommend this company to anyone, and will definitely call on them again for future plumbing work.