Car-X Tire & Auto

5242 Kings Mills Rd, Mason, OH 45040, USA

Address:	5242 Kings Mills Rd, Mason, OH 45040, USA
Phone:	+1 513-229-0420
Site:	carx.com
Rating:	3.9
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–4:30PM Closed

Location

Photos 16

Reviews 16

Kylie Garner

I am a single mother who was on a mini vacation with my 3 boys to Kings Island on June 2017, and 5 miles from our hotel I discover my tire is losing pressure and there is nothing around. With assistant from a sheriff I made it to a gas station to get enough air in the tire to make it to our hotel, this was after 11pm at night, so nowhere to get a tire repair or replacement. I called all ove rthe next morning and no luck. John told me if I could wait until 10am he had an extra tech coming in and he would see what he could do. I called John at 930am stating no-one but a towing company could help me. Car-x was half mile from my hotel, so a tech came took the tire off, they repaired it and put it back on while I went to Kings Island to enjoy the day with my boys. I am so grateful for the kindness and generosity from Car-x, John and his employees. I hope you all enjoyed the cookies i dropped off! Thanks again and God Bless!!

Philip Shimer

My family left Columbus this morning for a vacation. I (the Dad) didnt get to go and so I was nervous about sending them out on the road alone. Mom called me an hour out of town and said the car was making a noise. She pulled off and found Car-X and was greeted with exceptional service. Noticing she had small kids in the car, they promptly took the van in to get checked out. They gave her a quick diagnosis and a quick fix and had her on her way. They actually did not even charge her for the quick fix! What kind of company does that! Knowing my family was taken care of and put back out on the road safely is something I cant thank them enough for. Well done, Car-X and thank you very much!

Dan Bartlett

After having a problem with my truck, at a sister location, the district manager had me take it so they could "evaluate" the problem. Rather than evaluate the problem, they told me it was not their issue, but if I spent $454, to replace a seal ($35 part, and 30 to 45 minutes work), they could take another look. If that had been my issue, fine, but they were double the price to have it done at several other shops in the area. Funny things is, another guy was in getting a quote for spark plug wires, they quoted him $454 too. Coincidence? Took my truck elsewhere. The actual repair did cost me a lot more, but these guys are gouging folks in trouble.

John

Horrible! I scheduled an air conditioner repair a week ahead of time I arrived on my scheduled day and was told our air conditioning guy is not here. I rescheduled for the next day after waiting an hour and a half I was told the cost discussed the day prior was false and the cost was now going to be one hundred dollars more. After much time wasted to repair my air conditioner I left with nothing accomplished. I will never return to this Carrx location!

Anonymous User

What a disappointment! Had $700 to spend on getting car into shape for summer. Started with 2 new tires today. Went back to pick up this afternoon only to discover I was charged $45 more than quoted yesterday. When I called them on it, they couldnt get me out the door fast enough. Dishonest and rude! Thought I had found a business that operates with integrity. Wow, was I wrong! Wont be back. Live and learn.

Quinn McDowell

Really good service with fair prices. I am usually skeptical of chain car repair shops but these guys are pretty legit. Did some research before I had about 1500 dollars worth of work done on two of my cars and they had the most competitive prices off all the places I called. Service is prompt and you can usually pick the car up the same or next day.

Jim Raishart

Very good experience with both cars of mine having periodic maintenance done for several years now. John has treated me fair on all occasions. A neighbor and one of my employees have utilized this location recently and have been satisfied with the outcome.

Project Paranormal

I get both of my Honda Elements serviced here regularly. I used to go to Firestone and Midas but those were just awful. CARX is the shiznit!! CARX is flexible and professional. The mechanics know what theyre doing. in 15 years have never failed me.

Marc Pons

Car X has the friendliest people and best quality around. I trust the staff immensely and always feel like they have my best interests in mind.

Chris King

My tire had a slow leak and they went the extra mile to clean up my rim, replace my value and rebalanced everything. Great job

North American Dogman Project

I have taken 5 cars/trucks here. Always reasonable and fair. Just ask for John he is the man!!

Mario Pérez

For many years this has been the place to take all my 4 cars. Service is excellent.

Rob and Kate Lawley

Excellent service! Went above and beyond for us with repairing our car!

Phil Greene

Great place to get tires. Great prices and quick service.