Address: | 2706 Easton St NE, North Canton, OH 44721, USA |
Phone: | +1 330-356-5694 |
Site: | twomenandatruck.com |
Rating: | 3.2 |
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Sue Hewitt
Two Men and a Truck were FABULOUS with my move last week from Ohio to Florida!! Here are just a few things that stood out. 1). I priced several companies before deciding who to hire. The other companies were going to use semis and my items would be delivered in "3-12 days". It would take that long because depending on where they were, they would stop and pick up other peoples items and deliver others before my stuff finally made it to me. Are you kidding?? They also "hired" local help at each destination to load and unload. Again, are you kidding? With Two Men I had three men loading at my house in Ohio and then one of them made the journey to Florida and picked up help at a local Two Men company. I had the truck and one man for four days but my things were delivered when I asked them to be delivered. Also, Two Men prices were extremely comparable to the other companies that promised delivery in "3-12 days". 2). Joe and the others were amazing!!! I have never truly moved before, unless you count 6 miles as a move. Joe called the morning of pickup and reassured me that all would be ok. I was quite frankly freaking out! 3). Stress levels were high in my house. I was moving 5 states away for a job and leaving my teenage boys behind to finish school for the year. My oldest son has autism and was not handling things so well that morning. He was extremely upset about the changes and the fact that strangers were going to be handling his guitars. I talked to the three men in the basement about it and apologized ahead of time for his behavior or attitude they may get. When we went upstairs and it was time to load the guitars they brought them to me and remarked about how nice they were and that they would wrap them to keep them safe and put them in a special place in the truck. They said all of this to me, but made sure he heard. As the mom of a special needs child you have no idea how much this was appreciated. They didnt make him feel bad, belittle him, shame him, or point out that this was an issue. They said it to me, but he heard it and knew his things would be safe. I nearly cried because there is no dollar amount that can be paid for that kind of respect and sensitivity. 3). Other companies wanted to build $500 crates for my glass top table. Two Men wrapped it in a few blankets and padding and Joe checked on it nightly in the truck ;-) 4). Several items that belonged to my great-grandmother, Joe wrapped and put on the back seat of the truck for me. He immediately noted how important they were to me and took extra precaution to keep them safe. 5) Upon arrival to Florida, I had the same amazing care and attention taken to all of my items that they had during loading. Things were taken to whatever room they needed to go to and Joe wouldnt let me move any boxes myself. 6). I also never felt rushed with Two Men. I was able to do a walk through a couple of times before leaving Ohio. Also I was able to try out the electronic couch before they left Florida just to make sure everything was working ok. I never felt like I was paying by the hour so I had to hurry. Obviously, I cant say enough good things about Two Men and I will definitely recommend and use them in the future. Five stars does NOT seem high enough. THANK YOU Two Men and a Truck!!!!
KE
Keith Simmons
The day before the move they were given my cell phone number as a contact. The morning of the move I saw them driving in circles but no one was calling me. I called the office and they told me they had the wrong contact number and not to worry because that time wouldnt count against me. Finally they found me ( probably because I was in the middle of the street waving my arms). Mike and Kurt introduced themselves and seemed very nice and got to work. No more than an hour into the move I didnt see Kurt. I ask Mike where he was and he told me that he was upstairs. I went upstairs but did not find him. I kept moving things to my truck. After 20 minutes without seeing Kurt I walked past the truck and he was sitting inside the truck talking on the phone. When he finally emerged I told him I wasnt paying $133 per hour for him to sit in the truck and talk on the phone. He obviously thought I would feel better if he told me he was he was talking to his girlfriend who was in South Carolina. It didnt work!. The next day I got a follow up call and explained what had transpired. She told me that was totally unacceptable and that she would talk to the manager and call me right back. She never called me back. When the final charges were calculated I not only paid for the time they drove around in circles, I paid for Kurt to talk to his girlfriend. Ill let you decide if this is the company you want to pay to move you. Moving is stressful enough without having to deal with this.
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Karen Sweany
The 4 men and a truck who accomplished our recent move to a new location were absolutely outstanding! Mike, Kurt, Dante, and Mark are exceptionally awesome. The first thing they did when they came into our home was to introduce themselves.....each man was very polite, courteous, had a very willing attitude to help make our transition to our new home a very good experience. Movers Who Care is a very good statement about your company. These men took exceptional care in protecting our possessions, especially our fine antiques. It is our opinion that Two Men and a Truck must be a fine company to work for as their employees are a fine representation of quality service. We also appreciated Tina, for her expertise in planning our move. THANK YOU for your exceptional service!
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Ella Muntean
Horrible service. We have spoken with two men and a truck four times to be reimbursed for damages caused to our home on 5-27-16 (47 days ago!). My husband told the men the piece of furniture would not fit through the door frame and they insisted. There are damages on our door frame, refrigerator and cabinet! I have been given the run around that the manager who deals with damages was on vacation and would be in contact with me. I will be calling again today for the 5th time! DO NOT use this company if you want a good moving experience.
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Mel Melott
If i could give 0 stars I would!! The hourly rate of $118 adds up quickly. I hired them to move a couch and a fire place 3 miles down the road.This would have been done in no time. It was a little over one hour and I was charged $280!!.Plus the guys were 40 min.late!!! Nobody called to let me know whats going on. I called the day after to complain and I was told managment would get back with me,but nobody called of course! I would NEVER hire this company again!!!
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Tim F
Had an 8 o clock appointment they showed up at 930. Was quoted anywhere between $415- $700 and ended up paying in the in the upper range. The guys who moved me were great its just unfortunate management didnt compensate for late arrival, rain delay (which affects speed due to going through rain and drying all materials that had to go through rain), or try to at least acknowledge their far off estimate. Next time I will use another local company.