Address: | 860 Refugee Rd, Pickerington, OH 43147, USA |
Phone: | +1 614-864-8600 |
Site: | stakelyautomotive.com |
Rating: | 3.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
AA
Aaron Paul
Andy Stakely is a mechanic who creates problems that aren’t there and tries to upsell you on products that aren’t needed. I was charged $1100 over the course of a month, $500 of which wasn’t even the correct fix. He never even looked at the actual issue for 4 weeks, just trying to sell me new parts instead of fixing the actual issue. After all this, I still left the shop with more issues than I came in with. He offered to then fix those issues with new parts and more money. I’m just going to list the events that happened to shorten the review. • Volkswagen Golf having issues where the Turbo was only boosting 5 psi, rather than the usual 20psi. Also, Cruise control never worked. Wanted both fixed. • Brought to Andy, advised him of the problems, he kept my car for two weeks, said it was crank case breather system and charged me $503 for the Turbo. Charged me $350 for the cruise control fix. • I paid the $850+tax and drove home. Made it 2 blocks before realizing the Turbo still only boosted 5psi. • Returned to the shop. Andy said he would look into it further. After two more weeks, he called and said he just decided the turbo was bad. I asked if he had removed the Turbo and tested it, he said he hadn’t. He then offered to sell me a K04 turbo instead of fixing it. I asked if he had even looked at my turbo, since I already had the K04 in my car. • He then apologized and said he would look into it further. Another week passed. He said the N75 valve was bad and he would replace it for $280. I argued he had charged me $500 for something that wasn’t even the issue. He offered me $165. He replaced the valve. • When I go to pick the car up, it’s still sitting in pieces inside the shop. I have to put it back together in order to leave. • I pick the car up, drive home and the Turbo still boosted 5psi. I decide to have a friend look at it and help me. We discover that Andy installed the valve backwards, after rotating it, the Turbo works fine. • On that drive home, I realize that the car is overheating and the windshield wipers don’t work. He had not replaced fuses when he worked on the turbo. • I call about the overheating, he says the fan system had gone bad and he’ll fix it for $280. No thank you. Do not go to Andy Stakely for anything. Whatever your issue is, by the time you leave, it’ll be bigger and costlier. He does not intend to fix the issues at hand, he just wants to sell you new parts and charge to install them.
RI
Rich Lazor
i find myself in the same boat as Rhonda and Aaron before me ---- frustrated and ripped-off. Short version is that my Audi A4 was taken in over a month ago. I had two issues at the same time --- one was that I lost all windshield washer fluid and the second issue was that my check engine light was on. They replaced the washer reservoir and changed out spark plugs. Got the car home and not even an hour later the washer fluid was all over the garage and the engine light was back on. Took the car back and they said the washer problem was just a clamp and then they said they needed to scope and clean the carbon off of the valves. Got the car home again and next day light comes back on --- this time its the fuel injectors. One more fix and get the car home and the following day the light is back on. So ---- here i sit after a month having a thousand dollars stolen from me and having no access to the car and have neither of the two problems fixed (they never even bothered to fix the washer clamp issue). For every fix which obviously wasnt needed, they never stood behind their previous faulty work and there were additional charges every time the car was taken back in to fix the initial issues. So ---Im back to square one and off to find another repair shop. If you are into being taken advantage of; being horribly mistreated and totally ripped off ---- Stakely Automotive is the place for you ! Stay far far far away if you are not.
GR
Greg Hart
I am pleased to recommend Stakely Automotive for all of your auto repairs. Andy and his staff is extremely courteous, knowable, fair and operate with a high level of integrity. For instance, he had performed work on my 2007 Chrysler Pacifica and after a week we noticed that the issue was still present (leaky trans-axle seal still leaking). We brought it to his attention to which he immediately scheduled us to bring it in to get it checked out. He fixed the issue (faulty seal) at no cost, all under warranty. I also had him complete a timing belt, water pump, radiator change as well for 2003 Audi S8 much faster (one day compared to several days in the past) and for hundreds cheaper than the other two service vendors that I usually would deal with (Blagois International Car Services and Midwest Auto Group). In short, Andy and his staff are true professionals that operate with you the customer in mind. Bravo...Andy and Sandy Stakely you are truly running a distinctive business. Sincerely, Dr. Greg Hart
RH
Rhonda Ivan
My daughter had a repair done on her Acura and after driving it a while the timing belt came off, 2 bolts missing in it, power steering fluid dry,brake fluid almost dry, she might have a cracked engine block from driving like this. Im a hair stylist and could have put this car back together blind folded better than these idiots. Its a real good thing she didnt get killed with my grandson in the car. Beyond pissed off. 1300.00 for more problems than she went in with.
SE
Seth Romaine
My Wife and I have 3 business work trucks and 3 automobiles between us, we have used Stakely exclusively for the last 7 years on all vehicles, they have always been more than fair on any repair cost or standard maintenance on any of our trucks have needed. Honesty and Integrity count, I highly recommend them, one of our first experiences 7 years ago was they were nearly $ 700.00 less than a competitor on the same repair and we have been with them ever since
PL
Plagu3Marine7
I did not have a great experience. Spent money to replace a board in my car and then found they did not even take the old one out if the harnesses and left the new one (I provided board, they programmed) bouncing around the engine. Picture attached! Will not be going back or recommended to my friends.
JA
Jan Nason
I am a true supporter of small businesses and was so happy when I found Stakely Automotive . I highly recommend for all your car maintenance needs. They are very honest and outstanding customer service.
CH
Christopher Andrews
Andy and the crew at Stakely Automotive do a great job at honest and fair prices! They are very easy to work with and get the job done quickly and completely. Thanks for all the help!
RO
Rob Burge
Nothing but top notch service from everyone at Stakely!!! I recently had to take 2 vehicles to them and I could not be happier with their performance.
JU
Juan Alvarez
Honest and trustworthy, Ive taken a few cars here and recommended people to come here friendly service.
BI
Biniam Griffin
Exceptional service, very knowledgeable and honest, quality workmanship.
RO
Ronny Lambotte
Great shop no issues.