Address: | 11564 Gondola St, Sharonville, OH 45241, USA |
Phone: | +1 513-771-7377 |
Site: | cincinnati-auto-repair.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Alexander Bryant
Well, they did the service well and they had very nice people working. The reason for the 3 stars is because they checked the car out and gave me a price, a price that I ran by my hometown guy and he said it wasnt too bad. I was from out of town and couldnt make it back home in the condition the car was in, so thats why I had to use these guys. So it doesnt take much time and I go back to get my car and pay the bill. When I get there the bill was $150 more than originally said. For context this was a bill that started around a couple hundred dollars. The extra charge was for the diagnosis, which is usually not charged when you use that mechanic after getting it checked, and thats been a consistent thing across America, and Ive been to a lot of states. So the original price was higher than my guy wouldve charged, and thats understandable because thats how mechanics work, but the extra diagnosis charge was ridiculous. Not only was it high but it was not part of the original quote, I wouldve appreciated the upfront honesty if they included it in the quote. So all in all, they fixed my car and didnt take long doing it, but the extra costs and the sleezy way they slipped it in at the end was concerning and I wont be going back.
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Anonymous User
I took my car to Tuffys on Fields Ertel and they tried charging me $3000 for unnecessary repairs so a friend referred me to Spradlin and can I say I am so HAPPY they did!!! I took my car and right away they were attentive and helpful. Without doing a diagnostic, they told me that all I needed was a new radiator cap; reservoir hose and air bleed from my cooling system. Problem solved and it only cost $94 bucks!!! I recommend this shop to anyone needing low cost auto repairs especially if you drive a foreign car (Acura, Honda and etc.) I drive a 1991 Acura Legend. I also hear they sale low cost auto parts at an affordable price!
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Kyle Volk
I ve never dealt with the Service end of this company, but as far as the Parts Department is concerned, they are SECOND TO NONE!!! Anyone who drives an AUDI or VW knows how difficult it can be to get parts and fluids locally without going to the dealership. They have always been able to get me the OE equipment I needed, and have even cross referenced and suggested that I go to the Dealership if they noticed it would save me money. THATs what keeps me coming back to these guys! FANTASTIC AND HIGHLY RECOMMENDED!!!!!
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Michael H
Took my car into Spradlins today for a blower motor that had conked out. Because this part had been replaced by Spradlins last winter the replacement this time was absolutely free....no questions asked. This is why I love dealing with Spradlins.......always complete honesty combined with excellent service and pricing. Have been taking my cars to Spradlins for the past 15 years and will continue to do so.
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Karen Von Nordheim
Very unfortunate encounter . I needed some to replace a starter on our 2014 Nissan . My husband works in Sharonville, commuting from the Dayton area. We asked if we could drop off our car to be serviced later and were told "your lack of schedualing is not our problem." How the heck do you "schedual" a failed starter? So, no. So much for customer service :(
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Anonymous User
The guys at Spradlin not only are honest and totally forthcoming about what needs to be done, they are respectful even when dealing with a female customer. This isnt always the case, in my experience. Last, but certainly not least, when they do the work, the work is done well. In 8 years, Ive never had to return to have them fix somethng they already fixed.
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Henry J
Took my moms 99 Subie Outback to 100k miles and beyond. Mechanics have even stayed an hour after closing time to get the job done. Everyone is honest and caring. Probably the best mechanic around, for miles. They also provide temporary loaners when they can, those being 1999 Civic Sis kept immaculate, even after 100k+ miles themselves.
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Anonymous User
K. Salam - Aug-10-2011 - Spradlin Service is the BEST. They have been servicing my cars for about 5-6 years now and they always DELIVER over and beyond my expectations. Its amazing how much they know and the distance they are willing to go to make sure they provide the best affordable service. Their parts are competitive as well
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Chris
Ive been using this shop for over a decade and they always go above an beyond. Honest, quality work at a fair price
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Nate Blevins
Very helpful and honest business. Appreciate the service and complimentary rental cars.
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M Neidlinger
Friendly Service at an affordable price.