The Maids of Columbus

720 Lakeview Plaza Blvd e, Worthington, OH 43085, USA

Address:	720 Lakeview Plaza Blvd e, Worthington, OH 43085, USA
Phone:	+1 614-468-9802
Site:	themaidscolumbus.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 26

Reviews 7

Danny Hardy

Let me just start by saying I have never used a cleaning service before. I was hesitant to call one but I had family coming in and really needed the extra help to prepare for their visit. I was initially just going to call around and get some pricing and feel out the whole process. I called The Maids first and got someone within just a few rings. I told her my situation and listed off the spaces I needed cleaned including the areas I really wanted some extra attention to. I was astonished that they came in a crew of 4 people and had everything with them to clean my home. I asked a bunch of questions and probably drove them crazy with how picky I was. However, every question was answered and they made sure to give me all the information I would need to make a decision. The company just seemed so transparent about how they operated that I decided to just go ahead and book the clean. It was for the day before my company arrived and I was nervous about it not going well. I have heard horror stories from many friends. However, my experience has been far from the “norm.” The team showed up during the time frame as promised, they were a team of 4, and had all their cleaning supplies. Oh and did I mention we had about a foot of snow fall over the night and the roads were a total mess. They came right in with smiling faces and got right to work. They worked magic in my home while I was there. I had to leave early to for an appointment and told them how to lock-up when they were finished. When I returned home, I had a surprise at every turn. By surprise, I mean I could not believe how CLEAN everything was and the things they cleaned. I could just spend hours admiring the work these fine ladies did in my home. I have spent all morning referring them to all my co-workers, especially the husbands. What wife wouldn’t want the gift of a clean home! The Maids even spent a few minutes to give me a call the next day just to make sure I was happy with everything, and as you can see I am one very satisfied customer. I cannot wait to call again for another clean!

Anonymous User

I have never used a maid service before but with two small children and very limited time, I decided to use the service. I got a flyer in a mail and didnt think twice about checking their reviews. A BIG MISTAKE! I ended up paying $50 more than the quoted price plus the house was not cleaned at all, they even left one room out! When I called them to book an appointment, they were very specific with what they do service wise and it sounded good and the person on the phone sounded very professional. Well, my house that we are moving into has been empty since January and so I thought with a team of 4 people going in to a house with no furniture should be a breeze. It wasnt. Heres the list of what they didnt do. Base Boards, Kitchen cabinet inside(I requested this and wasnt touched), Cob webs all over the house, Behind the doors, and some carpeted area! Thats most of the house! They did a nice job creating a pattern on the carpet with a vaccum but honestly I went into the house with a great expectation and I was crushed... so I called them to re clean the house. They did. Not happy again, so we called again, and they had the nerve to tell me that its harder to clean the house without any furniture!! How is that possible? When I initially called them they said that house without furniture is a breeze!! What happen to that?? and on top of that they had the nerve to say they didnt make any money off of our service. We paid over $200 for a service we dont even think its worth $100!!! I would not recommend this company to anyone who is looking for a decent cleaning job!

S. Hunter

At every appointment I am impressed by how orderly and expertly cleaned my home is left after the ladies visit. However, today I was just impressed by the level of service the team provided me. Upon entering my home I found a note and a crumbled up $10 bill left on my kitchen counter. The note read that the $10 was found in my couch as they were vacuuming and they wanted to ensure it was returned to me. It would have been so easy for the team to pocket the money, but they gave it back. I have always been comfortable with the team and have been given no reason not to trust them. However, this honesty has given me every reason to trust them and enjoy the service even more. I would also like to mention that the office staff has done everything in their power to ensure my hectic scheduling needs are meet. They truly mean they will do whatever it takes to make me happy. I could not speak more highly of my cleaning service.

Clare G

We have a totally empty house that we needed spiffed up before we put the sign in the yard. My quote was $149 for the "first visit" WE NEEDED: 2.5 bathrooms cleaned 18 windows and 2 sliding glass doors I also asked that kitchen cabinets be wiped down and drawers wiped out. We had brand new carpet and the rest of the house has wood floors that we just had resurfaced so there was not much else to do. 4 women showed up and it took 2.5 hours (10 hours) and they attempted to charge me over $350! The window sils are still filthy the shower head and bathroom fixtures had dust on them They did not wipe down the kitchen cabinets and the bathroom light fixtures were half clean... WHAT DID THESE WOMEN DO? IT WAS AN EMPTY HOUSE!!!! I called and all I got was attitude but they finally called corporate and they took some money off.

Micaela Deming

I got a quote from The Maids for a one-time clean for a big party I was having. By the end of the clean I ended up paying almost $100 more than the quote and they stayed way past the time quoted. I would have been "okay" with this, but they spent the entire time in the upstairs! They spent less than an hour in all of my common areas and clearly did not clean entire rooms -- the ones I really needed done to open up my house to guests. The one bathroom was the cleanest it has ever been, but that combined with the shoddy work in other rooms was VERY sub-par and not even close to worth the crazy price I paid at the end. I will NEVER use this service again. I do NOT recommend it for anyone who has a schedule or a budget they have to stick to.

Gene Hayward

We have used The Maids for about 4 months now and we are VERY happy with the service (we are assigned the terrific "Copper" team). They are quick and do all the things they say they are going to do. They come prepared and get right to work each time. It is easy to "freak out" over the price, and we did at first, but we are getting value equal/in excess of what we pay. They have our highest recommendation (we receive nothing in return for this review). Thanks!

Clyde Furrow

Nice Touch – The 4-person team is thorough and efficient, getting a lot done in a short time so I can get back to work. This is my second cleaning, and each time, at least one of the maids did something a little "extra" --this time, just as they were about to leave, one of the maids quickly cleaned the insides of my living and dining room windows, which hadnt been scheduled for cleaning. When I thanked her, she smiled and said, "I like windows." Nice touch!!