US Post Office
| Address: | 597 High St, Worthington, OH 43085, USA |
| Phone: | +1 614-846-7413 |
| Site: | usps.com |
| Rating: | 2.2 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
Location
Photos 1
Reviews 18
HE
Heather Avila
I dropped off a package 7/7/16 with the return label provided by the company it was being returned to. It is 7/28 and the company still has yet to receive my return. I have tried to call the Post Office for a couple weeks and it stays busy, called another location to see if there was another number I could contact this location at only to be given a fax number. I finally made contact with the office and spoke to a female to help with me needing to find my tracking number/receipt from this return bc I accidentally threw it away. I gave her the date I came in, the time and the worker in whom I had process my package. She said they could find this info out but would take some time. I understand I cant get the info over-night...we are now two weeks later and I have had no call back or voicemail. I tried to call this location today again to follow-up and it rings busy. My package I returned is $250, thankfully the merchant is issuing me a full credit on Sat if they have not received my package and will handle the issue behind the seen from there. I dont understand how this is a place of business and the phone line is always busy.
TA
Tab Carmel
I really like the 597 High Street location, they generally have 2 people at the front desk, sometimes 3 people but during lower traffic times they generally have only one. They also have a do it yourself kiosk that you can use when the line is backed up. I have never had a problem with a missing package or a lost item going out, and they are always friendly and willing to help with any problems or concerns I have had. When writing a review most people dont take into consideration that it isnt really the post offices fault if there is a long line and under staffed because its not like they know when you are going to try to ship something. Over all I would really give it 4.5 stars because sometimes they are short staffed and cant answer the phone or dont but they are way better than most of the post offices I have frequented running a small business.
LA
Laura R.
We use to have a regular postman until about six months again and now our neighborhood is assigned to random carriers each day, so the service is inconsistent. Also, it appears that more than once, who ever was assigned on a Friday night skipped many of our houses and cut out early. The worse part is, I had a tracked package that was suppose to arrive last Friday and I received an email from the tracking service saying there was an attempted delivery at 7:23pm when there was not (we were home). Kind of annoying when you pay extra for expedited shipping. We never had any issues with the original carrier who knew the neighborhood and was actually pretty good at his job. Now we get random, crappy service (when theyre not skipping our houses).
TA
Tara Schumacher
I wish i could give this post office less than one star. HORRIBLE wait times, slowest service Ive ever encountered in my life. The employees dont even *try* to expedite the lines. Theyll walk away from the sales counter with lines out the door, never even saying "Ill be back in moment," or explaining where theyre going, or why, or for how long. I spend a minimum of 30 minutes there every time -- and thats on a good day! To make matters worse, they never answer the phone! I just tried to call this branch and spent 4 minutes letting it ring, before someone picked up the phone and hung up!! Horrendous!
JU
Julie Parrett
I mailed out two packages from this branch - one to Roy, Utah for a delivery date of 12/19/12 and one to Conneaut, Ohio with a delivery date of 02/13/12; both with delivery confirmation. The package to Utah contained Christmas presents amounting to approx $200. BOTH packages NEVER arrived!!!! Now I have lost about $290.00 total and these people dont even care. Part of the Conneaut, Ohio mailing package was returned back to ME in the mail, all sliced up! This is ridiculous... the staff at this branch is rude and dispassionate!
GA
Gabriel Chiappone
Horrendous service! I am an avid Ebay seller, have been for 10 years. Ive never had a problem shipping anything. I went to this office once, used their self service machine to ship 15 items costing me roughly $75. ALL of them get shipped back to my home! For not being completely even in width, being 7/8" of an inch thick rather than 3/4", and other petty issues. I will never go back to this office again!
AN
Andrew Barlage
They lost a package I dropped off inside the post office, not one i dropped into a mail box. Then when i asked them about it, they said that the tracking number belonged to UPS and I should talk to them. Even though the tracking number clearly looks like ever other tracking number from the USPS and i paid the postage and received the number from them.
48
48TheTwoHours84
I dont live near this PO, I dont even live in AL, but I know this PO is horrible. I sent in paperwork for a scholarship and may be denied because this PO is holding it due to it being closed for 7 days straight for some reason. Doesnt help that I paid for premium shipping to get it there on time.
JA
jaeeverett504
Absolutely terrible. Their phone has been busy for 4 days straight now. Called after hours, before hours, and during hours. All busy. Ive got a package that is 2 weeks late and want to find out if theyre holding it. But cant call to find out.
PA
Pamela Payne
Not even worth 1 STAR. Takes phone off of hook so they dont have to answer it. Called on redial for over 2 hrs and received a steady busy signal with each and every call. How is a Federal Government Agency allowed to do this.
JO
JOHN ANTHONY69
Mail delivery post man and woman does a good job.... keep up the good work.... Its Hard to Satisfy a person on my Paper route,,, I can imagine how Rude these people are to you.... Get a Life disgruntle S.O.B. ....
RO
Robbie Adams
I like the location just fine, but if you ever need to actually deal with a person, good luck. Line takes forever - which I guess is par for the course as far as USPS is concerned; but that doesnt make it OK.
SE
Sean Styles
Horrible I have been calling for 2 days straight and no answer. Now I have to drive 45 minutes away just to get a package held their for pick up. #PoorService
EM
Emily Lang
The line here moves just like the postal service.... at a snails pace. Dont get me wrong, the staff here is very nice, but theyre very understaffed.
DA
dakota my princess
Are you guys ever going to put the phone back on the hook? Tired of losing my packages then when tryn to call all I get is a busy signal for 3 days
AM
Amanda Thompson
Went here when it was supposed to be open and no one was there. It was supposed to open at 8am and I showed up at 10am....still no one there
A
Anonymous User
No one answers phone. Often no one is working counter during business hours. Lose majority of my packages and i get other peoples mail often.
ME
Megan Anderson
good people doing a hard job, they need to hire an additional worker for the front though to keep the line moving a bit quicker.