Maid OK

3750 W Main St #7e, Norman, OK 73072, USA

Address:	3750 W Main St #7e, Norman, OK 73072, USA
Phone:	+1 405-447-4964
Site:	maidok.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 7

Reviews 7

debra vaughn

First time I paid for the service (deep cleaning) was very good EXCEPT for things like the fact that they did not dust cob webs; broke the belt in MY vacuum and did not inform me; did not clean the oven; did not dust top of pictures; did not clean the inside of the fridge... the deep cleaning means DEEP! When I complained there was SUPPOSED to be a credit for the next scheduled cleaning... the next time not only was there no discount, they did not clean 1/4 of the sf of my home! The excuse was that the door was closed. I WAS IN THE HOUSE! There is no reason that they could not have asked if it was OK to clean the 500 sf den. (500 sf of a 2000 sf home NOT cleaned... she said there would be a credit for the next cleaning) Yet I was still charged for 2050 SF... without the 10% discount that was previously promised... The owner then said that there would be a credit placed on my account to make up for the "misunderstanding" Mind you the first credit was NOT applied... and the SECOND credit was not applied. So I complained again. Finally,the 3rd chance, I asked the 2 people that came if they were going to wipe the ceiling fans and finish dusting the shelves in the kitchen. The reply was "Our time is up. If you want, I can have them schedule us for more time next time; but it will cost more." And beyond that.. the ALWAYS fill their vacuum.. then use MINE and NEVER empty the collection cup. Each and every time they came, I have had to empty the cup, dismantle the upper section and clean out the hose of my vacuum... IN ADDITION to replacing the belt from the first visit, where they did the same thing.

C Townshend

Might be a good choice for you if youre a Yummy Mummy who is actually home all day every day and just doesnt like to clean. I gave them the day and time that worked for me but they constantly tried to move my time slot, telling me "we cant guarantee a time." A couple of weeks ago they showed up on a random day while I was not home, even though they were on notice that it was not an agreeable time. I got the impression they thought from my voice that I am a lot younger than I am (32) and wanted me to be flexible about my schedule because it was easier for them. However, I am a professional person and doctoral student and that was absolutely not possible. They suggested I give them a key, but they couldnt manage to send the same team two visits in a row; I was definitely not turning over a key when I had no clue who would have access to it. And, like a previous reviewer, I had a team show up with barely any supplies. They asked for a broom and I dont own one. They seemed shocked, but I have an autoimmune issue that prevents me from being able to do a lot of things, and Ive also had major back surgery. I cant stoop, bend for long periods, push a vacuum/broom, etc. This is my second try with MaidOK because Merry Maids in this area is no good. Im now hiring out privately.

Deanna Johncox

I would give them zero stars but since you have to give them one to do the review then one is what they get. I hired them to clean my kitchen, one bathroom, and a half bath, and to sweep and mop the floors. They couldnt even do that in 2 hours so I offered to pay them more if they could stay another half hour to finish the job. One of them said yes then the other one said no. So of course they left and did NOT finish the job. They were so unprofessional and they didnt even bring a broom, they had to use my broom, but they never finished any of the floors at all. The bathroom they supposedly cleaned was disgusting. I have pictures, so take a look at the pictures so you can see for yourself on how they left dirty scum all around the toilet and never even swept or mopped the floor. I called the same day to let the manager know and asked her to call me but she never called nor did she call the next day or the next. I guess thats just the kind of work they do pathetic. Save your money or throw it out the window so some one may find it and put it to much better use. Ive never in my life seen such lazy slow do nothing workers!

Rianna Weisse

I will start by saying I appreciate their effort to address customer concerns. That said, I have had several problems booking a service with Maid OK. Long story short, they did not show up or call until nearly two hours after my appointment time. The customer service I received after that was sub-par, where they essentially blamed their employees being late on a "miscommunication" when in fact they were just not done with the previous appointment. (Take that as you will - it means their employees do a very thorough job, but it may mean they are not reliable.) When I informed the staff of the details of my communications with their maids, they immediately tried to rectify the situation. Today, they made good on their end of the deal, and for that I am grateful. However, I do not suggest using them for casual cleaning; it seems their real strength is deep-cleaning. I do not believe that it is worth the money or the effort required to get them into your home for anything less.

JoAnn Smith

I have using MaidOk since 2013 and will not ever be able to use anyone else. They have really spoiled me. My husband used MaidOk for his 99 year old mother several years before he told me about them. Up until that time my experiences with housekeepers ran from great to "why bother?" Everything about MaidOk is top notch and professional. The office staff are friendly and helpful while asking all the right questions about your needs. Its a mystery to me how they find so many good people for their cleaning teams.Their training must be extensive and ongoing. They think of things to clean that I dont and the teams are always upbeat and anxious to please. Pampering for many of us is bubble baths, lunch out with friends, manis and pedis...but at the top of my list is housekeeping with MaidOk. You may find they are just a wee bit more expensive than other cleaning services, but MaidOk is proof that you get what you pay for.

Carolyn Huggins

A 50/50 job. They came and did a deep cleaning -- the house was vacant -- and each room was good and bad. For instance, the kitchen sink wasnt cleaned well, but the stove was cleaned thoroughly and beautifully. The ceiling fans and blinds were cleaned thoroughly, but the floors were disappointingly barely swept. So, overall happy they did a thorough job on some things, and overall very disappointed that they were not thorough. No follow up call. I was looking for a routine cleaning on a bi-weekly basis, and indicated that to the staff when I initially booked the deep cleaning, but there was no follow up for the bi-weekly cleaning. So, equal parts good and bad.

Lauren Massing

Maid OK was a wonderful experience from start to finish. I spoke with someone online regarding a quote for a basic cleaning and they responded quickly and professionally. They were able to come out within 48 hours and clean my apartment for a very reasonable price. They did a FANTASTIC job. My apartment was sparkling, they went above and beyond my expectations. I will definitely use them in the future and will recommend them to my friends and family! The process was easy and painless, definitely give them a try!