Address: | 14845 SW Murray Scholls Dr, Beaverton, OR 97007, USA |
Phone: | +1 503-810-7192 |
Site: | buyersagentportland.com |
Rating: | 4.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM |
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Joe Collins
Im not sure what Carlas True ratio of satisfied customers is but I can tell you my experience has been nothing but a whirlwind of psycho drama. Nice on the outside. Mean and nasty on the inside. Carla and I shared a mutual friend. This friend introduced us, thinking Carla could help answer some of my real estate questions since I was planning on selling my house. Carla came to my house and spent a good deal of time with me going over things. I couldnt believe how nice she was. Even though shes an exclusive buyers agent, she helped me a good deal with tips on selling my home and even offered to "consult" me for $1000. I decided to sell FSBO and the next week I had my listing on the MLS. She saw the awful photos I had on there and then offers to come out and take better ones. She did so out of her own free will. After receiving them, I write her back asking the obvious question other people had asked me, about the 2 bedrooms she didnt take photos of. I simply wanted to know if that was ok and/or normal to leave out 2 of the 3 bedrooms and if I should mention something in the description about them or not. After all, she did make herself available to me ....how else was she going to earn the $1000? Well, evidently she didnt like me asking anything about what she did. It was like a light switch was thrown. Some even said it was like she was off her rocker or didnt take her meds that day... complete 180 degree turn from what I knew of her. Our mutual friend was at a loss for words. Carla had gone from being this nice, cheerful, helpful person to some mean, wicked nasty person no one recognized. She instantly and without explanation points the finger at me and claims I insulted her and should never have questioned her. Reminds me again that she did this for free and she had better things to do and I was ungrateful and disrespectful to her. Mind you, I praised her up and down in every communication I ever had with her. Took her advice to heart, informed her of progress and was ready to send her flowers. After telling me how how much time and energy she wasted helping me she then demands that I pay her $160 for the photos she took and tells me I cant use them and it would be a copyright violation if I did and shed file a complaint against my agent for doing so, etc. I wait 13 hours before writing her back.. apologizing for what she interpreted as disrespect and tried to explain why I or anyone would ask about the other 2 rooms... a very normal response. But she wouldnt hear it...... she came back at me full force with the most unprofessional language Ive ever heard from a Realtor. She was insulting, degrading and even foul by anyones definition. She even wrote to my listing agent and demanded the photos be removed from the MLS in a very bullying type manner. My agent, being confused and unknowing of any situation, calls Carla on the phone only to be screamed at, threatened and hung up on!! On what planet is this type of behavior accepted from a Realtor? There must be a reason why she is only a buyers agent cause I cant imagine what shed be like if I did hire her and wanted to ask questions about what she was doing to sell my house. She was out of line to me and my agent and I just want other people to know what type of person she really is. Maybe she thought she could treat me that way because I wasnt a client...but not only did I not pay her for the pics, she lost out on the $1000 she would have gotten when the house sold. Maybe she doesnt want her clients to know she was helping a seller out on the side so decided to can me as fast as she could. Official complaints have been filed and I would NOT recommend her services to anyone. My gut feeling was that she was a little shady from the beginning and this just proved it.
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Melissa Zavala
I would highly recommend Carla for all of your Portland real estate needs. As an Exclusive Buyers Agent in the greater Portland area, Carlas customer service is unparalleled. Her passion, her attention to detail, her market knowledge, and her excellent communication skills make her my go-to agent for the Portland area. If you need a real estate consultant, Carla should be your first call!
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Debe Maxwell, CRS
Carla Muss-Jacobs is the agents recommendation for referrals to the Portland OR area! Carla is an exclusive buyers agent and is incredibly knowledgeable about the Portland area, is a tough negotiator and quite detail oriented. I highly recommend Carla if youre looking to buy a home in the Portland OR area.
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Anonymous User
Carla Muss-Jacobs is extremely knowledgeable of the Portland, OR market, and is an exclusive buyers agent. Carla is an excellent negotiator, and will assist the Portland, OR buyers with their home purchase. I highly recommend Carla!
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Renee Burrows
Carla Muss-Jacobs is an amazing EXCLUSIVE buyers agent and broker that will work hard to help you find & close on the Portland OR home of your dreams!
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Jane Peters
If your are looking for a Portland OR buyers agent, you must call Carla. She is amazing. She knows the area and works so hard for her clients.
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larry brewer
The only realtor in Portland OR that I would allow my friends to work with. Carla is the best.
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Thom Abbott
Buying Portland Real Estate? Then you need someone in your corner and that person is Carla!