Address: | 11485 SE 82nd Ave, Happy Valley, OR 97086, USA |
Phone: | +1 503-343-1960 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
LO
Lovely One
Hiiiiii! I LOVE the customer service and treatment that I receive from this location. Everyone is always professional and gracious! I want to thank Michelle for the love that she and her manager has shown, and to also let EVERYONE know that if your looking for a storage location that shows respect, love and appreciation for their customers, youve FOUND IT! Brian is a true gem as also, I enjoy working with these guys. You all are superstars, and you ROCK!!
RA
randy searle
Wife and sister in-law rented a unit, primarily for short storage of a couch. They were misled that it would fit. Oh, it would have fit the unit. You just couldnt get it in the outer door or maneuver in the hallway to the unit. They tried to find us another unit, but couldnt. Called the manager and he OKd by phone a refund. When refund came it was $3.30. what a joke. They must have thought they were funny. Not. Wouldnt recommend. Use A storage place instead.
BR
Bruce Anderson
We have rented two storage spots at Happy Valley, Portland. I am a New Zealander and we are storing a pickup and trailer. The Manager Brian provided an excellent service in organising the transaction and all the paper work. He had a good sense of humour. I was also impressed with the way he handled a couple of customers at the time. He was cool under fire. I have no hesitation in recommending this firm or this individual. 24414
JE
Jen H.
Dorothy was very friendly and helpful, I was in a hurry when I came in to do the rental contract and she expedited the process as quickly as possible. She also called about a week later to see if there was anything else that I needed. I have rented at another Public Storage location in the past and even though I do not care for some of the corporate level policies the staff have always given excellent service.
WI
william bradford
Walked in to finalize my reservation, and I met Brian. An extraordinarily helpful and customer focused person -- extremely pleasant to deal with. My vote is two thumbs up... at least for the signup portion of my experience, but it certainly supports the expectation that dealing with this business will be as enjoyable as it could possibly be expected to be. Bill Bradford Property #24414
JE
jesse west
Excellent service and security. I stored my Toy Hauler here for almost 2 years. I recommend them for your storage needs. Convenient location, and always gated. There is also someone on site to assist during normal business hours. I am waiting for a larger RV spot-- and looking forward putting my new motorhome here. Pricing is very reasonable as well, month-to-month.
JO
John Dowling
I have never been to this site and found it dirty or anything messed up or just laying about in the traffic or walking areas. Brian does an excellent job of not only caring for the site but also caring for his customers. I would recommend this location to anybody who has storage needs. Its not so much the location its the people running the location that really good!!!
PA
Pat McKeague
Having rented a unit here for over a year, I can say that my experience has been excellent. Brian has always been friendly, courteous, and professional in my every interaction with him. He even took the time once to call me at home to inform me that I had forgotten to lock my unit after a visit. A Most Valuable Employee to be sure!
GR
Greg Maxwell-Muir
This was my first rental of a storage unit and I couldnt of been more pleased :-) Brian and the gal that worked there....i forgot her name, dang! Were as professional as they could of been. Great experience and I would recommend this location to anyone. Keep up the good work Public Storage 11485 SE 82nd Ave Happy Valley Or.
MI
Mike Moon
Went in looking for a unit just big enough for some extra stuff I had, but they didnt seem to have the size I wanted. But they where super helpful and kind. Just a pleasure to be assisted by. They didnt have what I needed, but Ill definitely be coming back when theres a unit I can use!!
TI
Timmy Me
I went into see about renting a storage unit. I spoke with Molly, she was amazing! super helpful. While she didnt have a unit available she was able to give me a number of other locations that matched what I was looking for. total 5 star service! thanks Molly for all your help.
JE
Jeffery Hedrick
I had a great experience at this location. I would like to thank greg for his help getting me the perfect unit size for my needs. When he saw we were from Arizona he gave us good advice for dealing with moisture and other things I wasnt used to preparing for back home.
DE
Delores Milligan
I was pleased with the representatives knowledge of my storage needs and his ability to provide for most of them. His cheerful attitude made my difficult day easier. I appreciated the appearance of the storage area and felt my belongs would be safe at this location.
LU
Luis Pereira
i give this five stars to Andy .... he was very good on helping me on getting a storage unit for me ..... the location of this Public Storage is awesome but the place needs some help on remodeling and cleaning .... other than that i am very happy with the service
JO
John Stewart
Brian is always so friendly n helpful, I was running behind n needed to fax a letter n he overheard me talking with my wife when he offered to fax it for me, sounds petty but really saved me a lot of time n trouble, thanks again Brian for service above n beyond
DA
Dave Kazim
I highly recommend this place! Good prices, very safe & secure, + clean units and the employees (Brian) are outstanding and go the extra mile! Super customer service! I cant say enough about this place & the great service! 10 stars! Thank you Brian! Dave,
VI
Vicki Varney
Brian and staff was extremely friendly and easy to work with. Location was great for us.I would recommend this location to anyone. $1 for the first month was an awesome deal as we were only planning on being there for a couple of months. Vicki
NI
Nicholas Turner
great service, great people and also remembered me from 2 years ago, when I needed a storage unit immediately after etsing from the army. I recommend this place to anyone looking to move or store there stuff. thanks for the service.
DA
Dan Haggerty
Brian did a great job of making sure we were taken care of and answering any questions we had while we had a storage unit. My wife a I had a space for almost two year. I would recommend this location if you are I the area.
AN
Anne Zerba
Great customer service. We needed storage at the last minute and was able to get service quickly and it was just what we needed. He was very informative, the space is the perfect size. What a wonderful experience!
JO
Joanie Falconer
Stopped in for some basic information rated to my upcoming need for storage. Brian was very helpful, friendly and encouraging. I was impressed. I will use Public Storage based on his professional kindness.
GE
George Greenwald
Brian is friendly, efficient and good humored. Nice guy. The 10x20 I rented was very clean and dry and everything in order. If it had wireless and a sofa, Id move in permanently. Good deal.
MA
Mark Nason
Brian and Dorothy have the most proficient personality and attention to customers satisfaction, which is most refreshing. A pleasure doing business and will most definitely recommend others.
JA
Janet Saxton
My husband and I have been using Public Storage since 2012 and have received courteous service. Today Eric went above and beyond by trying to jump our car and providing tools to assist us.