Address: | 30050 Town Center Loop W #110, Wilsonville, OR 97070, USA |
Phone: | +1 503-826-5758 |
Site: | edgefamilyfitness.com |
Rating: | 4.1 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–8PM 7AM–8PM |
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SirYoshington
Im taking a leaf out of your book, Carlos, and replying to you via here. Apparently writing it all out here on Google was hitting two birds with one stone - reply to my email and try provide reason as to why I have given a one star. How petty of you. I do enjoy the attempts youre making to push your ratings up with all the new reviews. Its nice. You absolutely deserve the one star rating Ive given you. Firstly, neither one of us were provided or offered a tour prior to joining. Maybe, just maybe, we would have been made aware that the one thing going for your gym was for trainers and bootcamp classes. That bootcamp area hadnt been fenced off when we joined, again, we were never advised of its destined use. Now when it was fenced off, OTHER PEOPLE were using it too. Youre kidding yourself if you thought we were the only ones. Your star trainer, Casey (I think thats his name, the short one) said to Sean that he could use the area, he just needed to go to the front desk and ask for the key. So what did Sean do? Hed go and ask for the key. If this wasnt the way to do things, maybe youre better off talking to your trainer about that. Additionally, if there was such concern with this, why would your front staff continue to provide him the key? Again, talk to your staff. But this is all old news. Youd have known all of this had you of ever returned his phone call (I really shouldnt be surprised you never replied to my email.) Im glad an account is no longer held at your facility and I look forward to never having to deal with your unprofessional self, your incompetant staff or your business again. Anyone reading this, to give context, I provided a Yelp review that detailed my experience. I followed up with an email to Carlos, to which he never replied (shocker) and then he went ahead and replied to my one star rating on here. And there you have it.
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Lisa Haggerty
Edge is more like a community then a gym....I love this gym and highly recommend asking for a 3 day trial pass to check it out. They are conveniently located just off I5 in Wilsonville. They offer two different packages - (1) regular package: use of cardio machines, weights and group x classes (spin, pilates, yoga, kickboxing, Zumba, body sculpt...). (2) Ultimate Package: It includes all offered in regular package plus functional training boot camp group workouts (boot camp circuit or stations and boxing). for those who want more, it may seem a bit pricey if you dont take advantage of boot camps regularly - but for me - so worth it. I have seen transformations in members mentally and physically. The staff who teach boot camp, group X classes, the trainers and the boot camps themselves have made me a daily gym goer. I feel like I have a gym family that I see regularly & we support & cheer each other on. The trainers here are amazing. They set up group challenges, individual goal setting, nutrition and supplement suggestions and more. The cardio and weight equipment is brand new and a decent variety. Edge also has a basketball court, racquetball courts, outdoor pool and a kids club. I also believe they may have some programs for youths & teens at extra cost. Overall great value for what you pay.
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Da Wind
First review I have ever given. I just have to say I joined last week. My experience went something like this...first I went to 24 fitness up the road...talked to I assume was the owner a very nice lady..however l was looking to join only on a month to month basis since l wont be living here that long..after a 15 min conversation she talked me right out of joining with all the fees to join and then canellation fees...was going to be hundreds of dollars up front in the end for a month...dont think so! Then I went to Edge Family Fitness...took less than 2 minutes to get what I was seeking...$50 month ..take cash...no othercosts! Went back in a couple days to join...spoke with Raphel...he gave me a very informative tour and insight into my needs! I was impressed! I had read the story of the owner and what his intent is for his gym...again impressed! If you look at their website you will notice the other partner? Carlos uses his own email for any concerns.impressed! I met Carlos the day I joined he lived up to what l was feeling about this place! Impressed! Edge is No Ka Oi DA BEST
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Kristina Headrick
A great gym that is truly friendly to all people. Ive seen people with disabilities, fit people, large people, kids, and seniors work out there, with no judgement from other clients or staff. I truly feel safe working out in this environment. They have a large variety of gym equipment so you can perform almost any type of workout. The group classes are wonderful and I love the variety in those too. The staff are very friendly and personable. However, I didnt give five stars for three reasons--one, they dont have medicine balls. Two, I have had some trouble with consistency from the staff regarding getting my body composition assessments done (ie, confusion about meeting times, and not having my results sent to me when they were promised). Three, their website is sometimes out of date and half the links to the group classes dont work.
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Joshua Eich
Do not join Edge if you are looking for a place to play basketball! After many delays totaling months of waiting for them to open, I stuck with this place anyway. The only reason I joined was to play basketball and they have since started closing the gym twice a week. I was unhappy with this, but even though it seemed strange as a paying member, I worked my schedule around theirs. I went this evening, a day they are not scheduled to close the court, and was kicked off the court regardless. I went to the desk to cancel my membership since I would rather find somewhere else that I can play and the associate at the counter, clearly on a personal call, seemed irritated when I asked her to find my membership number so I could complete the form.
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Bro Perfect Larson
I have NEVER been more happy at a gym--the local owners make this feel like one big family! From the front desk folks, to the owners to the AMAZING instructors/trainers...this gym is the best! I feel like I am listened to when I have a concern, question, or suggestion---you just dont get that with huge corporate-run gyms! In addition to all the classes I love, they host a kids conditioning (speed/agility) with the incredible leadership and knowledge of Coach Damon Griffen. His balance of kind encouragement with a lot of hard work has improved my young athletes form and drive to get stronger, faster, better! I love my Edge Family Fitness family!
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WUMC Secretary
Our church held a blood drive and I had asked the managers to post a sign in their building. When I gave them one, they asked for a couple more to put in multiple locations. When I checked patients in during the blood drive, they told me they saw signs at Edge Family Fitness. Its great to have a gym that values community wholeness and supports local fundraising. I was a member at this gym (I left only because Im transferring schools) and loved it. The people who worked there made me feel comfortable and were laid back, never trying to sell anything, and always makes you feel like family. They have high-tech equipment too! Great gym!