Address: | 9760 SW Wilsonville Rd #160, Wilsonville, OR 97070, USA |
Phone: | +1 971-224-4368 |
Site: | wilsonville.mrt-milex.com |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8:30AM–1PM Closed |
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Blair Jensen
I recently had my transmission go out on my 2005 Jeep Grand Cherokee. I knew I wanted to get the work done by a shop that specialized in transmissions to make sure it was done right, but was unsure of who to go to. I looked online for reviews to see who others recommended but there was not really any with great reviews that specialized in transmission work. Since I had driven by Mr Transmission / Milex many times I decided to stop in and talk to them. I met and talked with Bob the owner who was very genuine and a straight talker. He had his transmission specialist, with 25 years experience, come out and talk to me and explain their process. I also decided to call about 5 different places that did transmission work and had various levels of confidence after speaking to them. A few didnt really want to spend the time answering my questions and were just trying to sell me on getting me to bring it in to look at, and another one was very gimmicky saying they were offering free labor. After talking to everyone I had narrowed it down to Mr. Transmission in Wilsonville and one other place. Both shops guaranteed their work in writing which was important to me. Mr. Transmission was actually quoting me a little higher price, but I decided to go with them as I just had a better gut feel about them as people, and I wanted to make sure it was done right. They did a complete transmission rebuild and completed it on time and actually came in lower than the original price quoted to me. I would highly recommend Mr. Transmission for transmission or other work on your car. My Jeep is running great and will be back to have them do other work on all my cars.
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John Cahill
Highly Recommend!! The Buick Dealership in Beaverton told me I needed to replace the transmission in my Lacross for $4,100. When I asked what was wrong, they told me they did not know for sure, but something broke inside and it needed replacement. I asked about rebuilding and they dont do it because there is not much difference in cost. I am not an idiot, so I pulled it out and on to Yelp I went to find a place for a second opinion. That is when I found Milex Mr Transmission. I talked to Bob who explained many times there are issues with transmissions that can be fixed without replacing or rebuilding. He let me know if it did need to be rebuilt he would be able to give me a cap on how much it could cost which he was confident would be much less than the $4,100 the Buick Dealership wanted. So I brought the car in an took a test drive with a mechanic. He immediately (Before we pulled out of the parking lot) told me the bearings in my front left hub were bad and was causing the noise and sluggish feeling the car had. He said the transmission was shifting fine. He recommended that we replace the hub and it more than likely is all the car needed. Guess what, they replaced the hub for a few hundred $$ and it purrs like a kitten. I never needed to replace the transmission like the Buick Dealership in Beaverton told me I needed. Bottom line, Bob and his team have demonstrated the honesty and integrity you would hope to find in a repair shop. The Buick Dealership on the other hand could learn a lot from Bob and his team about how to run an honest business with great quality work.
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Beau Bell
Needed an oil change, and saw these guys online and were near me. Website said you could come in any time, but I decided to call ahead and see if they had the time. I feel that was a good move, as when they answered and I asked, they said they were real busy that day and asked if tomorrow would be better. I accepted and booked a time tomorrow. Tomorrow rolled around and figures out, a lot more people were coming in with crazy problems, needing their help, and asked if I could book it for tomorrow again. Seeing my problem as far inferior and thinking Id be lower on the priory queue, I accepted once more. It wasnt like I was busy or anything so I had the time and luxury it seemed the others in there did no have. third day rolls around and I come back in and it actually looked like a very chill day for them. They took my car and I walked across the street for a bite to eat. Spent maybe 10 minutes before getting a call and they told me they were done with the oil change, but upon their inspection the air filter was trashed. Offered me a replacement for 20$. I dont know too much about cars, so I accepted, and later tried looking up just air filters online. Mind you, I have no idea whats in my car, or what they even did if anything, and perhaps it was only placebo, but I felt my A/C was a lot better driving back home after that. All in all, Id say it was worth the wait, especially considering he cut me 10$ off the oil change for waiting so long, bringing my total from the oil change and air filter to 30$.
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Jim West
I went to both a GM Dealership and a nationally recognized transmission shop to inspect my vehicle as it seemed to be running rough and I was getting ready for a road trip. Both places indicated they were detecting transmission slipping codes when my vehicle was being inspected. The dealership advised the recommended repair would cost $7,500 while the transmission shop advised the repair would cost $3,500. Still not convinced, I went to a third location, Milex- Mr. Transmission. The owner, Bob was thoughtful, courteous and the most knowledgeable professional I have ever had the pleasure of working with. He had his certified tech do a thorough inspection of my vehicle and determined it was in fact not a transmission error but rather a faulty air flow senor which turned out to be an extremely minor repair. My car is now running perfectly and Bob saved me thousands of dollars in unnecessary repairs. My overall experience was great and I truly believe they went above and beyond any other shop I have been. They even gave me a ride home while my SUV was being serviced and offered to pick me up when it was done. It was like having a good friend who owned a repair shop. They have certainly earned my trust and business since they do most other repairs as well. I will definitely be taking all my cars to Mr. Transmission for all their service needs going forward. Thanks Bob, you saved our family vacation.
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Katherine Malloy
I was having an issue with my car jerking forward when I was down shifting to come to a stop (I have an automatic). I took it to a mechanic that was close to my apartment to get an oil change and have them look in to it. They told me I had to see a transmission specialist for what was going on and referred me to someone else. Long story short I found out they didnt do a great job on my oil change so I decided not to go with their referral and find somewhere else to go. I looked online and found Milex Mr. Transmission. I was skeptical when they had all 5 stars but figured I would give them a shot. I am so glad I did! They ran a diagnostics and found that it was just the computer in my car that needed a reboot rather than needing an entirely new transmission (which I was told would most likely be the case by the other mechanic). When he called to tell me it would only cost me less than a few hundred dollars rather than more than a few thousand I didnt believe him! They really do look out for what is best for you and dont just try to find things wrong so they can over charge you. My car runs great now and they will have my continued business for anything and everything that is done to my car. I will refer anyone and everyone I know to them. I now see why all of their ratings are 5 stars!