Address: | 4325 SW Cedar Hills Blvd, Beaverton, OR 97005, USA |
Phone: | +1 503-643-5561 |
Site: | midas.com |
Rating: | 3.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Anthony Casanova
Honestly, cant be anymore disappointed. Im happy I didnt actually get my car serviced here. Story: I brought my car over from the East Coast and as a result my exhaust was broken due to rust corroding away a piece of pipe. The guy that works the front was really nice, and they did take a look at the car for free, so that was nice. Then speaking with the mechanic about the issue and the costs, he quoted me a sizable amount of money saying that they would need to ship parts for the exhaust over from the East coast because of the special exhaust coating. The quoted me an even more heinous amount if I wanted to replace the exhaust. Upon getting questioned about the quotes and what he could do instead, he got huffy with us and became a bit of a jerk. I dont know much about cars, but something didnt seem right. Upon taking my car to a couple other shops, REAL muffler specialists, I came to find that the guy was giving me the run around. A real muffler specialist could replace the parts for a fraction of the cost. Just for an idea of cost that Im talking about, Midas quoted me $900 to replace a rather small piece of pipe and $1500 to replace the whole exhaust from the headers back. A real muffler shop quoted me $550 to replace the entire exhaust from the headers back with better performing parts. I dont like bashing on businesses, but I also dont like businesses that try to pull a fast one on people. I had heard of "reputable" places trying to jack up pricing and repair things that arent broken, but now after comparing I see how bad it really is.
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Amie Siedlecki
Today I had my best experience at a big name automotive shop. I called Thursday afternoon to schedule an "oil change plus" for my Plymouth Valiant. I was promptly scheduled for a Friday morning appointment by Eric, who was very kind and respectful over the phone. After I left my car with the guys at Midas, I kept thinking, "they are going to find something wrong with my car and insist that I spend money that I dont have a lot of at the moment." However, when I arrived at Midas an hour and half later, my car was parked nearest the customer door and looking sharp. Unfortunately, I didnt catch his name, but an older gentleman (maybe in his mid to late 50s) spoke to me about my car. Since it is 40+ years old, there are of course some minor issues, such as small leaks and a tired suspension. Other than that, I was told that my car was in great shape for its age, and that if I decide to have the minor issues looked at, that they would love to help me out. They even offered to install my new windshield wipers, but the guys down at OReillys helped me with that. In the end, I was given a $20 off coupon for any service, as well as a smiling face, for my car was properly inspected, with new oil and a tire rotation. I will be returning to this Midas.
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Marlie Gooren
The staff is always friendly and respectful to me and the prices seem incredibly fair. As a young woman who doesnt know a great deal about cars, I do worry that mechanics will attempt to take advantage of that lack of knowledge and attempt to get me to pay for something that doesnt really need fixing. Not the case here. The staff are honest with me about what really needs fixing and what takes priority. I had a 96 Honda Accord with 300,000 miles on it that definitely had a few consistent issues. The staff kindly told me what was going on with the car and what was an immediate concern. One time, I was given a list of about 6 parts that needed replacing (because of the age of my car). When I said I would pay for all of them at once, the manager was honest and told me I only needed to do one immediately. I was blown away by this and am really grateful that there are good mechanics in the world like these guys who really just want to help out every day people. I recommend this Midas to everyone!
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Antonio Becerra
worst place ever. took my car in once cause it was making a wierd noise. they said it was the water pump, timing belt and a few other stuff, they said if not fixed my car could stop working. i got relly scared. asked them to fix it. THEY CHARGED ME $1,299.00 they took 4 days, so i had no car for 4 days, when they called me to pick up my car, the first thing i noticed,,it was making the same noise i brought the car with. i told them, they said they did not hear anything( this was rude). i asked to talk to the first guy i talked to the first time. and thank god he did hear it, and he told his manager. i was very disapointed and asked them to fix it. i asked how many more days are you gonna keep it? cause i use it to go to work. and they admited they did not know what that noise in the car was and that they nedded a few more days. i was relly angry but calmed down when they offered a rental. so i kept the rental for 3 days.
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Caley Steyaert
Setup an oil change for 12:15 today on my Jeep. I arrived a little bit late, probably 12:22. i was told it would be 45 mins to an hour. It took over 30 minutes to get my car into their shop to start the change, and when i asked if that hour started when i arrived or when the car got into their bay, i was told because i was late, theyve moved a car or 2 ahead of me. Not happy but i understand. The oil change itself took almost another hour on top of that. I didnt leave until 1:40. Price was reasonable but the time was excessive. While i was there, a young man was filling out an application. When he was done, they said they werent looking for anyone but would keep it on record. Frankly, if youre taking over an hour for an oil change, you need employees. Hire him and stop making your customers wait.
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Anonymous User
If I could give this place -5 stars I would. This place is one of the worst!!! Please believe me when I say do not take your motor vehicle to any Midas, Firestone, or Meineke, or any other "Big Name" auto shop. They are out for one thing and one thing only...your hard-earned money. If you need to take your vehicle somewhere you should find a local family-owned business where they are much less likely to misdiagnose your car and/or try to sell you unnecessary items YOU DONT NEED. For this neck of the woods you should try Marks Auto Care, or Exhaust Specialties & Brakes, or Wally & Son. YOUVE BEEN WARNED!!!
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Ron Kent
Scam! Took my car to be serviced. They claimed my brakes were shot and needed to be repaired. Wouldnt release the car until I approved almost a thousand dollars of work. Put on aftermarket products that were wrong for the vehicle and told me I was buying new parts. I am spending 400 more dollars today at a reputable mechanic to undo the work that was done at Midas. Brake calipers were completely seized up and I have been driving without front brakes. They have no qualms about putting your family in danger to make a buck.