FedEx Ship Center

500 Maryland Dr, Fort Washington, PA 19034, USA

Address:	500 Maryland Dr, Fort Washington, PA 19034, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	2.4
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM Closed

Location

Photos 6

Reviews 27

Jutt Laing

Ordered an American Doll recently - never came. American Doll tracked the FedEx delivery which stated "delivered - dropped off at front door". American Doll has FedEx contact the driver who said "familiar with area - delivered package to front door correctly". I work 4 feet from my front door and can HEAR the delivery trucks long before I SEE the drivers drop off packages through the window....nobody delivered anything that day NOR left anything out front. And nobody stole it from my front door as I WOULD HAVE SEEN THEM out the same mentioned window. So either the driver made a mistake and is LYING or the driver himself stole the doll and is LYING. Luckily American Doll ate the cost and is delivering a new doll...but the point is why should American Doll eat the cost for a lying fedEx driver. Use UPS - never had a problem!

Andrew Testa

As an ex fedex worker I read these horrible reviews and I can tell you this even when I worked there I wouldnt use fedex with all the stuff I would see on a daily basis. Most of the couriers are bums. The ones that care and have some pride get pushed to hard by the gutless management team who have no balls to make the bums work. The planes that are flown by the pilots are flown by the worst pilots that are out there. If there is a cloud in the sky they wont fly. If their coffee isnt hot enough they wont fly yet if there is two feet of snow on the street fedex will force the couriers to come in with unsafe conditions and a state of emergency saying we cant be on the road to do the impossible. Another greedy gutless clueless company. Dont ship with them and dont work for them.

Anonymous User

Worst place ever imgainable. Just as the other comment says, DO NOT depend on them.This place sucks with a passion. Ive been having problems with them for years, and dont even think about calling Customer Service because they cant help you either. Id rather fly and pick up my own package then to depend on them, and I am serious. All I get from these people is poor service and a headache.

ATUL ve

3 times bad service got delivery exception , for priority overnight package, delivery is very poor but they pick up thing on time........... If some one want to get a package on time, please ask sender not to use this one....... If you want to send some thing you can use If you phone them, they will deliver the same day, when you see online status as delivery exception

Mahendranath Guntupalli

If you want to know any info from FedEx on call definitely you would loose your patience, It is very tough to catch up customer care person on call....their customer care automation system is Horrible and Very poor customer care service

Jay Mallatratt

Dont bother calling unless you want to go through a poorly built automated system. To get an answer to a question that should take a few seconds, you have to spend 10 minutes trying to navigate around the robotic operator...

Anonymous User

Paid for 2 day shipping. The 1st day it arrive at Fort Washington, where it spent 3 more days before attempting to deliver. Dont use this Fedex Fort Washington is delivery timing is essential.

Anonymous User

I had 2 packages under 1lb delivered at separate times. Both packages had 2 delivery exceptions, and took 6 days after arriving at a local store. I will pay triple from now on, to use UPS.

Eric Macchi

Unbelievable. Have waited for 5 days for shipment of medicine for sleep disorder and the courier comes, doesnt knock, leaves door tag of the ground of my patio. Trash service.

Rachel Stevens

I go here all the time to ship things for work. Also easiest place to pick up shipments. Andre and the rest of the staff are friendly, professional, and do a great job.

William Fennell

Nice location, very understaffed in customer area, but those that were there were very nice. Service was good concidering the shortage of help.

eric d

The employees stole my babys bottle and punched my grandmother in the face, and there automated customer services were less than satisfactory

Paul Taylor

Not sure why the other reviews are so negative. The staff were lovely and helpful when I went in.

Carl Thornton

The driver marked the package delivered in the tracking system, but it was back at the warehouse?

Ericka Hollowell

They have poor customer service and they will give you the run around. Such a sorry company.

Sharan Jv

Very ill mannered personnel at the front desk. You should be happy if you get a hello