Heaven Sent Courier

421 N 7th St, Philadelphia, PA 19123, USA

Address:	421 N 7th St, Philadelphia, PA 19123, USA
Phone:	+1 215-545-9100
Site:	heavensentcourier.com
Rating:	3

Location

Photos 1

Reviews 9

Thomas Reimel

Worse than useless for service of process. Ineffective, not timely, and leave a mess to clean up. First-off, forget the "same day" service promised on the website. Thats simply false. Second, when they finally do get around to attempting process of service, theyll mess it up, and then make ridiculous excuses. After their first attempt (after waiting a couple days--for, I dont know what, perhaps to properly age the complaint?) and finding no one at home, these cretins left a "legal notice" thereby warning the defendant that service of process was on its way. Naturally, when they finally got around to an early morning attempt, the homeowners (of course) wouldnt open the door. When I complained, the owner actually had the gall to start insisting that the courier had no idea what he was serving and that these are sealed packets. To which one can only respond, "so what?" The defendant knew what was coming, and thats what matters. (As an aside, what exactly do their process servers think theyre delivering, flowers?) Moreover, inasmuch as process servers must swear out *what* theyve served, as well as to whom, the attempted excuse is nonsensical. Yes, theyre cheap--for a reason. Now, of course, Ive got a defendant whos going to be virtually impossible to serve and I will have to waste time and money pursuing alternative service all because these clowns leave a notice on the door from day one because, as the owner so eloquently put it, "otherwise theyll be chasing their tails." Frankly, I dont think they could find their "tails" with both hands. Absolutely avoid.

Allison Brochet

We received a courier to my office from a Heaven Sent courier. My team advised the delivery person that we were not able to accept the delivery, as the recepient was out of the office. The delivery person was incredibly rude. I have never written a review on a company before, but I have also never been so appalled by such a low level of customer service. I asked the gentleman his name, and he laughed and walked away. When I called the office to place a formal complaint, I received the same poor level of service and negative attitude from the gentleman on the phone. When asked to speak with someone to place a formal complaint, I was told "the delivery person was following process, and nothing would be done about it." I would not recommend Heaven Sent Courier.

Anonymous User

From what I understand, Heaven Sent used to be very good at what they do and they used to try to help you out if they could. We use them where I work and they consistantly miss pick-ups that are scheduled and the people who answer the phone are completely rude, short and unwilling answer questions. I would strongly not recommend Heaven Sent to anyone.

Antony Buford

Absolutely count on these guys to save me running all over town during my lunch hour. I leave stuff at our main desk, and before I can ask if theyve picked up, Ive got an e-mailed receipt from the place they delivered to. Same every time.

Robert Slater

This messenger service is tremendous. Needed last minute Saturday service for an Atlantic City to NYC job. Job executed, efficiently, reasonably and with excellent customer service, I highly recommend them.

Cynthia Rochester

We use them where I work, and I have never had a problem with their service. They pick up our mail from the post office daily, and Ive been at this company for 10 years.

Rick Wright

Youll be hard pressed to find a more ignorant group of people in the business.

Joan Ryan

They charge bs surcharges. The owner screamed at us

Paul Bryant

Nice office with very nice employees!!