FedEx Office Print & Ship Center

1033 Easton Rd, Willow Grove, PA 19090, USA

Address:	1033 Easton Rd, Willow Grove, PA 19090, USA
Phone:	+1 215-657-7300
Site:	local.fedex.com
Rating:	2.7
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 11

Reviews 15

Mark Wolpert

Dont waste your time here. Went in this morning to just drop a box off for shipment. Was packed, Taped closed and had FedEx shipping label already affixed. Decided to drop at this location to save the 25 minute round trip drive to Ft. Washington FedEx location. Present package to employee and he says although everything looks ok with label he cant accept package because it wont pass the push test. The push test is him pushing down on the top of the box with both hands. Keep in mind there are clothes in she box and bubble wrap to fill the empty space in the box. So he says he wont accept it without me purchasing new packaging.....lol. I tell him the both he and I know FedEx will take this box if I take it to their center. He insists they will not. So fine, I tell him give me the box I am going to the FedEx center. I take it and start walking out of the store and he is chasing me telling me to stop..he will make an exception....NOPE..sorry you already wasted my time and like the typical smug millennial tried to argue with me about the packaging. FYI went to FED EX hub to drop off. Talked to manager and asked him if the box was ok. He looks at me and says yes why are you asking. I say because the FEDEX store guy told me it didnt meet minimum standards.....he just looked at me in disbelief and laughed....Moral of the story...dont waste your time with this store...

Elsa Cast

Only a 1-star rating...zero stars really should be an option! Absolutely the worst experiences dealing with this location. Just hung up with them, after calling to confirm the location of the main shipping hub for the area, and the gentleman on the phone said "well, why dont you just Google it to find it?" When I told him I wasnt able to find the information on the FedEx website, he put me on hold, and then came back and said "well I cant be positive, but it looks like its somewhere around ...(insert address), but again, I cant be sure, I just put it into Google." When I asked what time they closed, he said he didnt know because they arent affiliated with FedEx at all. Really? The big sign on the door says otherwise. Beyond this call, I have never received good service. Print jobs are hit and miss. The service is consistently bad! Dont waste your time or money!

Christopher Carr

One of the worst experiences that I have had as a working professional in 12 years of running my business. Never ever ever use this company. I called 2 times to verify I could work and both times they said that it could. But when I submitted the order they said that it wouldnt be done until 6 hours after I need it. And the clerk made me sound like an idiot for even asking. I called another Fed Ex and they took the order right away and said they were shocked that Fed Ex Willow Grove, a 24 hour store couldnt do this simple of a job.

Lynn C

I was taken back by the quality of customer service I received at this location. My interaction was with the store manager. He was extremely helpful, respectful, and overall a very positive human being. He made a custom box for us and inspected our packing; and then made some fine suggestions. It was truly wonderful customer service and I look forward to utilizing fedex in the future.

Brian Mitchell

Laura was AMAZING. She had my banner done by the next day even though I didnt need it right away. And the print quality was OUTSTANDING! if you need printing done. I HIGHLY recommend this team. They are all professional! And will give you great pricing

Douglas Mouat

Ive been there twice to get copies made for a resume. Both times service was friendly and fairly prompt. The copies came out good and it didnt cost much or take forever.

Robert Dellamotta

Reading previous reviews makes it seem like they went through a change in management. Never had a problem here in my 10+ visits. One of the more friendly FedEx.

Tyler DuBay

I wanted help on a re-routed delivery, and the guy hung up on me. Do not deal with this place. FedEx should pull the plug on this location and the people in it.

Amma

Never have anything shipped to this center. Worst customer service Ive ever received, not helpful at all and the customer service lady even argued with me.

Joe Blazona

Was in and out in manner of minutes, the person at the counter proactively offered assistance with preparing my package for delivery with no cost!

Kathy Valid

Never any problems with shipping or providing assistance with making photo calendars. Helpful no matter what time I walk into the store.

D. DeBalko

I have always had good experience in the Willow Grove location, with friendly, helpful staff.

John Seals

One dude working, spend 20 minutes cutting boxes before helping anyone else.

g. karthik

Worst scanners takes time to scan the documents

Alina Aftab

the manager is very rude