McCafferty Ford of Mechanicsburg
| Address: | 6320 Carlisle Pike, Hampden Township, PA 17050, USA |
| Phone: | +1 717-766-4733 |
| Site: | mechford.mccafferty.com |
| Rating: | 3.8 |
| Working: | 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–5PM Closed |
Location
Photos 1
Reviews 7
DA
Dave H
My Ford Edge has a brake recall/extended warranty. In other words, its a brake recall that Ford/dealership doesnt want to take care of until it fails. I call the McCafferty, they tell me as much. Dont worry about it until it is a problem they tell me. Sure enough, 2 year new vehicle the brakes go almost completely out of it. But this review is about the terrible service of McCafferty. So I call to get this recall/extended warranty taken care of. We cant do it until next week they say. So I drive around a week on barely functioning brakes. Then the appointment. I confirmed on the phone that this is for the brake recall. They told me it would take a half day at the garage. Noon on the day of service, they call and say, IT IS INDEED THE RECALL THAT NEEDS FIXED but well have to order the parts in. We cant do it today....... What?? I scheduled this last week. You dont have the parts?? I complain and they give me a sad story about how Ford wont let them order the parts in early. Ford wont let them return unused parts. So McCaffertys solution to this is to inconvenience the customer. If the customer complains then, then the manager will cry about their manufacturer. I brought my vehicle in with this problem and a couple other minor issues. Eventually the brake recall was fixed. They couldnt be bothered to do any adjustment on the brake pedal setting though. The other issues were either ignored or made worse by McCafferty. This is not first time the McCafferty completely wasted my time. They seem to have a nonchalant attitude about doing their job (actually fixing the problem) and not giving their customers the run around. Take your service someplace else.
MI
Michael otteson
I had a 2012 ford serviced and inspected there recently. They called me and said I had a razor blade in the tire. I asked some questions and each time he had to go back to the tech, one question at a time. When I picked up the car, there were a bunch of notes on the service report that the rep had not discussed with me but the service report said he did. Finally found him and he did not know how they got there. I had asked them to check out the transmission, especially when cold. The rep said he remembered me asking but did not know why it was not done. The rep told me to come back in 3 days because the transmission specialist was out. I ordered some wheels and winter tires from tire rack. Tire Rack said I had to order tpms sensors or sign a release that someone else would install them. I called the Rep at McCafferty and he told me he did not know and that I should look in the manual. He said that he could not be expected to know everything. On the internet I discovered that Tire Rack was of course correct. All cars manufactured after a certain year, 2007 I think, had to have them. Seems an expert would know that.
BR
Brett Wiley
My wife and I just bought our first brand new car from McCafferty Ford this afternoon and I have to commend Elizabeth on her ability to help us find what we want, make everything work with our budget for a new vehicle, and even keep our daughter entertained and happy as we went through the process of buying our car. We were initially there to look at an used Ford, but she was able to put us in a brand new, 2015 model for a better deal. We didnt feel pressured at any moment and Elizabeth was able to answer all of our questions with ease. She answered all of our questions, made sure we were comfortable with the purchase, and was able to work with our already busy schedule to help us get into a new car. I would recommend any of my friends and family to McCafferty and request her to get into a new car. The whole staff at McCafferty was welcoming and my family was comfortable through the entire sales process. If youre looking for a new Ford in the Mechanicsburg area, go here first and ask for Elizabeth! Thank you, my wife and I love our brand new car!
AM
Amber Miller
I bought my Ford Focus here in October 2012. I had a wonderful experience. Dave Talton was an amazing salesman. He helped my husband and I through the car buying process from start to finish. He let us test drive a new and used car and explained to us the "numbers" with the purchase of the vehicle. We traded in an older car and they got us more than what we expected. Since I bought the car I have used McCafferty Ford for all of my vehicle services and they have really done a STELLAR job. I love their incentive program for oil changes. Buy 4 and get 5th one free and we would pay the same amount at any other garage to get the same service done. I had one issue with my car where the window motor broke and they fixed it for free and gave me a FREE oil change with it. I know I will never go anywhere else to buy a car again. I can not recommend McCafferty Ford and Dave Talton enough!
ME
MEGAR
My Husband and I drove to every ford dealership in Harrisburg as well as surrounding areas shopping for our car.. Either we werent greeted , The salesmen were very pushy and then some acted like it was a bother that you were even there at all ! We stopped at McCafferty last, and TRUST ME, when I tell you, at that point I Just wanted to go home!! We were greeted in the parking lot by a salesman named Todd Brightbill. He was very personable and friendly! On top of that He wasnt pushy at all. He answered our questions honestly and made our car buying experience the easiest one we have ever had. Everyone at that Dealership was very nice! We will be going to Todd Brightbill from now on and HIGHLY recommend him. I have taken our car back in a few times and have gotten AMAZING service after the sale! Thank You Todd and everyone at McCafferty!
JO
Josh Skoczynski
My family and I drove over to this dealership to look at a 2006 f-150. The pictures online showed the truck being in great shape, well we got there and there was rust on both rear wheel wells and in one cab corner. Seriously!!? You are actually trying to sell a rusty truck for 14,000$?! So I tell the salesmen that I dont want anything with rust since a 10 year old truck Im gonna make payments on shouldnt have rust....so he brings out another f-150 one year newer and what do ya know? Rust on both rear wheel wells. Are you kidding me?! What kinda dealership even puts rusty trucks on their lot? I absolutely dont reccomend wasting your time on this place unless your buying brand new (which they push on you heavy from the moment you arrive).
MA
Matthew Brook
I just like everyone else looking for a car went online to get some information I looked up ford dealerships and what cars they had I didnt see what I liked but found McCafferty Ford and saw they had great reviews so I went in worked with a sales person by the name of Casey who was able to answer every question we had. It was a great experience if you need help need a car stop by McCaffery Ford they will treat you like family and Casey will help you find what you need and make sure you are taken care of every step of the way. I would recommend Casey to everyone and I wouldnt dream of buying a car from anyone else.