Address: | 9440 Atlee Commerce Blvd, Ashland, VA 23005, USA |
Phone: | +1 804-550-4800 |
Site: | richmond.mrt-milex.com |
Rating: | 4.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed |
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Thomas Bosher-Perran
I took my car to Milex a few years ago when my regular mechanic was out of town. I was immediately impressed with the knowledge and professionalism of the owner, Phil and his staff. The first time I went to his shop, he was only doing my annual inspection. My car passed but he pointed out a few things I might want to keep my eye on in the future. He gave me an estimate on work that I should think about getting done. Unlike many other places, I did not feel pressured to get a lot of expensive work done right away. I know that many repair shops pay their mechanics according to how much business they create but I have never felt that way with Phil. He takes care of my cars as though they were his own and I have been treated well every time that Ive been there. I highly recommend him to do all of your car maintenance. He does all of mine!
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Patricia Womack
I am extremely impressed and satisfied with the customer service here. I am definitely recommending them for complete auto service. I have taken my last three vehicles (both domestic and foreign) to them. They have never failed to address any issues or concerns that I might have had. They are absolutely wonderful. They will go the extra mile to research problems and offer recommendations. They are straight forth and honest. I experienced an issue with my power driver seat in my Chevrolet Malibu. The car dealership wanted $$$ for just the motor unit, not including installation costs. Phil and a top notched technician took my seat out and fixed the problem saving me major dollars. They are my go-to place. I could not recommend them more. I am honored to be a customer here. Phil and Mike understand the meaning of integrity and honesty.
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Casey Billeter
A little pricey but worth the money. I took my car there for the first time today for an oil change and inspection and they took the time to check out a few other things that had been overlooked by other mechanics, including the engine air filter and cabin air filter for my A/C. Although I ended up agreeing to replace the filters in addition to the services that I had originally planned, I did not get the feeling that I was being upsold or taken advantage of because they took the time to show me how bad the parts were and explained the importance of changing them. The car immediately sounded better and hasnt run this well since I drove it off the dealer lot. The owner and his staff were extremely polite, friendly, accommodating and you can tell that they take their business very seriously and want to get the job done right.
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Nicholas Williams
This place is WONDERFUL!!! I have nothing but great things to say about their service and professionalism. I am an aircraft technician and I can say with up most certainty that their level of mechanical abilities are bar none top quality. This is the ONLY place I take my vehicles and feel reassured that when our vehicles leave, my family is safe! I recommend Mr. Transmission for all of you auto needs Extremely Satisfied Customer
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Matthew Mlot
Mike was fantastic. He spent the time to help me understand the process hed go through to check the transmission on my Land Cruiser, what the potential outcomes would be, and what hed recommend doing in each scenario. He made sure I felt comfortable with the process before he started any work and stayed in touch with me to make sure I felt good about the result. Id 100% recommend this shop.
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Sara Anton
I have been a loyal customer of Mr. Transmissions for the past several years. Phil and his staff do an outstanding job. They always have the best interests of their customers in mind while working on your vehicle. Phil always explains in detail what was done to my car and what will need to be done in the future. I can not recommend this place enough!!
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Amy Richardson
Michael was helpful, efficient and kind in providing service for my car. I stopped in unexpectedly due to a tire losing air. He and his team removed a nail, plugged the leak and got me back on the road quickly and at a fair price. I appreciate the excellent service and the hospitality of everyone at Mr. Transmission.
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Anonymous User
My Acura dealer gave me an estimate of $700 to do work that Mr. Transmission (Milex) completed last week for under $300. I keep bringing my cars back because I believe they perform only the work you really need (not a lot of unnecessary extras), and then they make sure that it is done right.
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Margaret Crowder
Thanks Phil & Linda Lamb Hahn for fixing my Pathfinder! Excited that it has many more miles to go. Esp. after I was told I should just trade it in - that it was too hard to figure out what was wrong with it from other auto shop. You guys are the BEST!
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Kathy Lamb
These guys did a great job replacing my transmission and doing some other work on my car. I was so relieved to find a shop that is honest and competent. And their prices were reasonable too! What a relief!
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jesse whitacre
Phil has a passion for all things mechanical and is personally invested in solving your problem. Very smart guy who is in this business because he loves cars. Just what you want in a mechanic.
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Thomas Abernethy Jr.
Flexible, accommodating, knowledgeable owners. Nice area for customers to wait. Near eating places. Husband wife team make you feel welcome. Convenient, near interstate 95 exit Atlee exit.
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Jake Hines
Phil, the owner, is a great guy and very informative. I would not hesitate to bring my vehicles again in the future.