Address: | 1075 Bethlehem Pike, Montgomeryville, PA 18936, USA |
Phone: | +1 215-809-3674 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Lyn Church
I had been told by the call center that this facility was tractor trailer accessible. When I arrived to see the space, Megg explained that tractor trailers cannot make the turn into the facility or get close to the storage unit. I was furious and frustrated because my parents belongings are being moved from Charleston, SC next week! Megg showed us a unit of the size we had reserved so we could be sure the size was appropriate. Then she called the facility in Willow Grove to determine if they had the right size unit that can be accessed by a tractor trailer. They do, and well go there tomorrow to finalize the transaction. Megg took a bad situation and resolved it to our satisfaction and retained a sale for Public Storage. I appreciate her professionalism in the face of my frustration and her ability to think on her feet and resolve the situation. She is to be highly commended!
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Lawrence McCoy
The young lady at this establishment has been the most helpful and considerate person at your facility. She is always pleasant, courteous, and attentive to my needs. I witnessed a customer being very disrespectful to her one day and she never lost her cool and was very professional in handling the situation. I told her that I may not have been so calm, and I told her she deserved a metal and I never will forget how she was so accommodating to such a belligerent person. She is a credit to your company and you as a business should be proud to have her represent you. Sincerely: Lawrence McCoy
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Kathy Sandow
We are moving in a month. I was searching for a storage unit. I wad thinking of the movable ones but too much. Then, I was looking online and read the reviews for this location. They were very positive and I was glad to read that but still a little skeptical. I decided to fill out everything online and within the hour, Megg called us. Very professional and knew what she was talking about. Made an appointment and a few days later met up with Megg. We saw our clean storage unit and were very pleased. All in all, a great place to store you items and Megg was very helpful. Thank you Megg and Public Storage!
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Irv Singer
My father previously rented from Megg, so this was no-brainer for me. Megg is wonderful, and within minutes of making a reservation online, she called me to get me comfortable with the moving in process. She also could tell I was new at this, and got me at unit that was easiest access for me, and make the paperwork simple and fast. My pleasure to recommend Megg and PS to anyone :-)
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Daniel Wills
We rented a smaller unit & when we got there with our things, we realized they wouldnt fit. Megg went above and beyond to get us a larger unit right away. Because of her, moving our things into the unit was a breeze. The facility is well kept and we feel that our items are safe there. Job well done, thanks again, Megg!
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Nina Grecco
This is the second time renting at this facility and with good reason. The price is reasonable and the place seems safe and clean. Meg at the counter waited on me both times. Courteous and professional, she made this a very streamlined and pleasant process. I would recommend this place to anyone!
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Marc Regen
I rented from Meg a while back. Never got a chance to rave about her service here at the Montgo PS. I recently had more issues come up that I needed assistance with. Anytime I need help, shes quick to help and offers a great experience. She is extremely helpful, knowledgeable and courteous.
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K
Renting storage space here was a breeze, from the simple online reservation to Megg in the rental office, just as cheerful and helpful as previous reviews have described. She explained the process thoroughly, answered every question in detail, and made things easier than Id ever imagined.
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Steve Sherlock
Megg was such a huge help. I arrived there just before closing, and she stayed past closing to help me get a unit so I could unload my moving truck to return it later that night. The unit is great, and the price reasonable. I highly recommend. Great location on Rt. 309 as well.
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Rashanna Wade
Megg was very helpful. I got the unit I needed with no problem and she even carried a TV box to my car and loaded it in. Shes so friendly and you really feel like she appreciate you as a customer. I highly recommend this public storage. Much better rates and great customer service
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Jenn Gehring
I will be moving shortly and I wanted to be prepared for when the time comes. I went in and talked with Megg. She was so helpful and understanding! She gave me a few tips and offered some great suggestions to help this go smoothly. Thanks for all your help, Megg!
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Danielle Robinson Robinson
I got an amazing deal by joining during a special, and Megg was wonderful and knowledgeable! It was a quick set up, and she kept a light conversation while we were filling out paperwork making it a friendlier environment. All of her help was very appreciated!
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Denise Willoughby
The storage clerk, Megg, returned my phone call promptly and completed a very kind action of squeezing me in for a late appointment at the very end of the day. Megg was polite, professional, and helped me to learn more about keeping my storaged items safe.
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Marie Gaitan
I have been renting here for almost three years. The location is very easy to navigate. Payment options are very simple and quick. The best thing about this location is the manager - she has always been extremely straightforward and helpful no matter what.
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Jeff Wilkinson
We rented a storage unit in preparation for an out of state move. The storage facility was in a convenient location, with easy access off of 309N. Moving is never fun, but Megg was AWESOME and helped make this part of our move a little easier. Thanks!
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Christine Bernold
My husband and I rented a storage unit from Megg several months ago. She was very helpful and courteous during each of our encounters. Today, Megg went above and beyond for my husband when he needed copies of our invoices for business reasons.
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Nate Roman
Megg was extremely helpful and descriptive for the entire process as this was our first time needing storage. She made sure we had everything we couldve possibly needed to make our move and storage go as smoothly at possible. Thanks!!!
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Henrietta Gibson
Meg was friendly and informative. The process was quick and easy. I was in and out within a half hour, and that included placing boxes in the storage unit. I only needed a small unit, and the price and size were perfect for me.
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Kim Grasty
Megg was awesome! She was very pleaseant and flexile! I only needed my unit for one month. I paid a low price and was not charged in advance for additional months! I would definitlely use this public storage location again!!
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Eric Miron
I was helped by Megg! She was absolutely fantastic and was able to get me a storage unit and 50 boxes to help with my moving and storage needs! She was phenomenal and was an absolute pleasure to work with! Thank you Megg!
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Alex K
Great spot and well secured. Magg and rest of the staff are always helpful and great in customer service. Getting a unit was a smooth and easy transaction. It was clean and ready to move in. Highly recommend. Thank you.