Compass Self Storage

1300 Belmont Ave, Philadelphia, PA 19104, USA

Address:	1300 Belmont Ave, Philadelphia, PA 19104, USA
Phone:	+1 215-764-3123
Site:	compassselfstorage.com
Rating:	4.5
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM 9:30AM–4PM

Location

Photos 23

Reviews 17

1-800-Haul Out

Ive done storage plenty of times b/c Ive been in the Army and moved my whole professional career. The facility is massive, 24 hour access, security cameras throughout, indoor storage, and a whole range of different sizes. After compass took over from Devon they went through a massive make over and huge upgrades. Moving in is easy b/c pretty much every unit has drive up access. No tight hallways and stairs, and the place is right off a main road. One of the worst things of other storage is that they are always hidden on back roads and driving a car around is tight and risking scratching something. No problem here with that. Plenty of space for even trucks to maneuver. Central location by the zoo makes it a good spot if your using it as storage for business equipment.

erik gaskins

If I could give them zero stars I would. The set up makes no sense for a storage facility. The elevator is small. I had to wedge my small couch in it to move it to my storage. The elevator lets you off in a small corner on the 2nd floor. So if you hv 1 of the flatbeds moving your stuff its hard to get it off the elevator then you have to make a turn you wont be able to without hitting the wall. They dont send out paper bills emails or texts when your bill is due. They will only text you (and thts iffy) when your bill is 5 days past due. I cant wait to take my stuff out and I will never use them again!!!

Will Lovett

Thank you, Amber, for your fantastic service! I stopped by recently to store my sedan and Amber was a class act. Not only did she walk me patiently to my storage area and show me other options, she gave me numerous tips on how to store my vehicle. Amber was calm, empathetic, and generous with her advice. This gave me confidence that I made the right decision to choose Compass Self Storage. GREAT customer service is hard to come by nowadays; I deeply appreciated Ambers kindness and professionalism. Thanks again, and all the best!

Aiden James Kosciesza

Great customer service! Not only did the manager, Amber, make sure that I got the best price by finding out which discounts I was eligible for, but the whole staff stepped up to help a customer who was having an issue with her credit card and a truck rental company. Even though the issue was with another company, the Compass staff stepped up to help. First-rate folks work here!

Jeffrey Herr

Very courteous and competent staff. Coordinated a storage unit and two separate U-Haul rentals for me and made a complicated move much easier. The truck I had reserved was not returned but Kim want to bat for me and had me a replacement truck arranged within minutes. The price for the storage unit was more than fair, too. Would highly recommend.

Rae Grady

Amber,,Was. Very. Patient And. Polite!! When. You. Cant. Walk. Fast,,Amber. Patiently Waited. For. Me,,As She. Was. Walking. The. Facility. To. Show. Me,,The. Storage. Spaces!! She. Made. You. Fill. Comfortable. With. Leaving. Your. Belongings. At. The. Storage. Place..

Herman Bigham

I have had a storage unite for several years and not always pleased with the management. Under the current manager of Mr. Lewis I have seen a marked improvement in the overall service and management of the facility

Liberty Services

Ive always had a good experience at Compass. The sales reps are quick, professional and helpful. Have rented multiple units over the past 2-3 years and the staff and location have always been great. Zero problems.

paula headen

I had the best customer service with Amber. She was very helpful and knowledgeable in what I needed for my move. I truly give her 5 stars for customer service!

Abraham Chester

The Representative (Amber)made sure I got available discounts and covered all the needed information. Pleased at such great customer service.

Glenn Harrison

Excellent customer service by all. Amber was exceptionally attentive and helpful. Thanks for making this a smooth experience.

Jay Jay Will

Great place...clean. Staff very helpful and pleasant.

Sadiyah Noel

The best service ever!!!!! Clean and easy access.

Nicole Rogers Witcher

Employees are pleasant, helpful & knowledgeable

Darren Robinson

Pleasant, helpful staff.