Jiffy Lube

5125 Baum Blvd, Pittsburgh, PA 15224, USA

Address:	5125 Baum Blvd, Pittsburgh, PA 15224, USA
Phone:	+1 412-687-7447
Site:	pittsburgh.jiffylube.com
Rating:	3.1
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–4PM

Location

Photos 12

Reviews 7

Patrick Williams

I went around 430 during the week right during rush hour when everyone seemed to be getting their oil changed. Because the staff seemed very busy, when I dropped my car off a man came out asked what I wanted a scurried back to the garage saying it would take about an hour. I was a bit confused because I had never been to one of these places and all he had said to do was pop the hood and leave the keys in the car. I was a bit nervous about doing that but decided that it was alright since there were about 6 other cars ahead of me and one pulling in behind me. I left to get some groceries and by the time I got back (about 30 minutes) the car was sitting outside ready to go. I went inside and they immediately took car of me to get me on my way. Make sure you use an online coupon, otherwise youll be paying a pretty penny to simply get your oil changed (about 45). No real hidden costs because they showed me exactly what had been changed and filled; although in the amount of time they probably looked at my car, their judgment probably isnt the best (especially because their name tags read "lube technician"), but my car was just recently in the shop for something else so I didnt really need any confirmation of its condition. Overall, the experience was pretty good and it was so fast. I had a 10 dollar off coupon and the total came to ~35, which is a lot but not terrible for the turn around time. When I got home I checked my oil to make sure it actually got changed, since ive heard horror stories about how there was no oil after oil changes. I looked and the dipstick was exactly halfway between min and max and covered in a nice clear oil. The guy also told me that if it ever gets low, I can stop by any other place and get topped off if the oil gets low again.

Danielle Walker

If I could give zero stars I would... I go to get my inspection and an oil change. The wait staff advised me that the state revoked their ability to perform inspections; should have been my first clue. I decided to stay for the oil because I didnt have time to drive to the Aspinwall location. I get the oil changed. Pull my car back on Baum and immediately feel my car vibrating and can hear a clicking. I drive around the block and back to Jiffy to let them know something wasnt right. The manager spots the bolt and says "there is no way to say that came from here". A brand new torx screw and washer just magically appears in my tire, but he is clueless. He offered the suggestion of where I could go for a new tire and I politely called him on his bs. P&W MINI (also on Baum) plugged my tire in 30 min. . .Bcz they are both capable and competent. I wrote a nice post about my experience on FB and horror stories of this location came flooding in with each person who shared. Mike Skidmore of Jiffy Lube Greentree reached out to me on the post and after calling him, he offered to plug my tire free of charge. He didnt have to offer anything, and even though it was already plugged, I appreciate a real manager with a staff who appreciates the value of happy customers and repeat business. While the wait staff and cashiers were friendly, the gross inability to take care of the damage they caused and deflecting responsibility are reasons why I wouldnt send my worst enemy to this Jiffy Lube.

mork mcmaff

New to the area, needed an oil change, chose this shop due to a combination of its location and its decent reviews. Staff was extremely polite and friendly to myself and all other customers whose interactions I observed. My oil change was done in about 15-20 minutes. Extremely happy with the service. I was offered all options, not just told about the more expensive ones (I had looked into prices/oils beforehand just in case) and the staff did not push me toward more expensive options. Did not offer unnecessary services, simply made me aware of my cars manufacturers recommendations for when to do transmission, radiator, etc. in relation to my cars mileage. Staff seemed very honest, asked me if I wanted to change the filter but straight up told me he did not think it was necessary. Prices were in the standard range for chains that specialize in oil changes, but coupons are available online (website listed is correct) and I was given a coupon booklet for future visits. Overall a very pleasant experience; this will be my preferred shop for the remainder of my time in Pittsburgh.

lhelene8697

I just got my oil changed here about an hour and a half ago, and the employees seemed nice enough and everything seemed to be fine. However, when I picked up my friend just now, she reminded me to get my rear brake light and side indicator fixed, which I had forgotten wasnt working. I was surprised that the employee hadnt advised me to get it fixed so I checked the form that states everything they did and it said that they checked the lights and they were fine. Then I realized that they didnt put a sticker in my car for when to get the next oil change even though the form said they did. I can calculate the mileage, but seriously, if they didnt even do those basic things, but said they did, what else did they skip? It wasnt even busy. Ill be going somewhere else from now on.

Kevin Brady

after waiting for 2 hours at pep boys just to end up leaving with no oil change because they told me itd be another couple hours before they got to my car, i decided to spend a little extra money and go to jiffy lube. there was a groupon for $36 that included an oil change, tire rotation, and some kind of glass treatment. i went on sunday around 10:45 and was out in about 30 to 45 minutes. they didnt have power steering fluid for my car so they couldnt fill it up, but i drive a 2000 honda accord, so things like that can be expected for cars that old. overall, it was a good experience so far and the guy that processed everything was helpful and didnt try to shove extra costs down my throat, which was appreciated.

Anonymous User

Second time Ive been to this location. The staff I interacted with were polite and helpful. I got into my car ready to leave and noticed my spare car key was in the middle console cup holder. This is odd because I keep that key along with a few extra bucks for emergency gas money in a small compartment below the steering wheel. There was no reason for any of the employees to open or look in that small compartment. I went to put my key away and lo and behold my emergency gas money was gone! Now, it was only 4 or 5 bucks but the point is one shady person unfortunately reflects upon the whole business. They credited $10 to my account which was a nice gesture but I would be wary returning to this location.

Mina Abadier

The short version is: They cross-threaded my lug nuts. The long version is: I went there for an oil change. They offered to do tire rotation in addition to the oil change, although I did not really ask for the tire rotation. When I went to pick up my car, they told me that they dont think the tires need to be rotated. So, they did not do it, which I was OK with. Later, when I went to my usual tire place where I get my tires rotated regularly, i was told that one of my lug nuts are cross-threaded !! Now, I have to pay to fix this problem, even more than I have paid for the oil change itself. I am never going there again. My advice is: Dont let them touch your tires. Just do the oil change.