Citadel Auto Repair & Services

1976 Sam Rittenberg Blvd, Charleston, SC 29407, USA

Address:	1976 Sam Rittenberg Blvd, Charleston, SC 29407, USA
Phone:	+1 843-763-8070
Site:	citadelautorepair.com
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 26

Reviews 14

rayman92222

I took my car in because my headlights wouldnt come on. John(the owner) said he would look at it. I used my fog lights to drive to their shop that morning since my headlights wouldnt work, but I didnt tell them that. I called and John tells me he went all through the front of the car and couldnt figure it out but as they were touching wires in my fuse box the lights came back on so just dont touch anything and the car was ready and his labor is 285.00. Upon receiving the car as I drove away I noticed a scraping sound. I got out of the car and noticed I was missing multiple screws from the fender liners and this caused the fender liners to come away from the car and were rubbing the tires. This caused the bottom of the fender wells to rip and could no longer stay attached to the car.I myself had checked the car before I brought it in, under and around the front of the vehicle to see if I could spot a loose wire or something disconnected. There were no loose or missing screws anywhere. I got home and noticed the fog lights were no longer working. I opened the hood to see all the fog light wiring had been ripped out. I called Citadel Auto Repair and John said he had no idea what happened and that it was probably like that when I brought it in. He then told me to come up there and we could ask the person who worked on the car. Upon arrival he called the individual over and asked him if he knew anything about the damage or problems I was encountering, of course he said no. John then asked him where the problem was which caused the headlights not to work and he said on the passenger side of the car. I guess John had forgotten what he told me on the phone. John and the so called repairman both then asked if anyone else had worked on the car and that is probably where all this damage came from. Overall I spent 90.00 for new fender well liners, 45.00 for new fog lights and gave Citadel Auto Electric 285.00. If i could rate zero stars I would. I hope anyone reading this would think long and hard before taking their car to Citadel Auto Repair!

Luke Meier

John is awesome. I took my Pontiac in for electric issues, 4 way flashers, blinkers, and brake light problems. No one else could figure out what was wrong with it. He fixed it the first time and then the switch he put in went bad, but he did not give up on it. He replaced it with no extra labor charge. He was great with communication too, always available. Im going in to pick up my car today and Im sure he took care of it. The best part is, if it isnt fixed, I have full faith that hell tell me bring it right back so he can take care of it. Just make sure that you schedule an appointment to bring your car in ahead of time, they stay pretty busy!

Michael Brewer

One of our company drivers was on his route in Charleston and was having issues with his truck. The first shop said it was the alternator, wanted almost $500 and said they couldnt get to it until the next day. We found Citadel Auto Repair online and sent him there. John diagnosed the problem, discovered it was nothing more than a bad connection and for just over $100, and a couple hours, the driver was on his way. John was very professional, and I saved us $400 in unneeded repairs, plus a hotel room. If we were in the Charleston area, we would use this shop exclusively. Thanks again for the assistance and honest service!

Nicholas Kane

Absolutely Perfect. Jon & Johnny KNOW WHAT THEY ARE DOING. they swapped out a complete engine swap for my 2009 Cadillac CTS when a lower rod blew due to faulty Cadillac dealership checkups and work. Of course Cadillac found a reason to claim it wasnt their fault Jon did a on point job, amazing fair prices in a super timely manner. John Found an engine same year and model on his time, which was a front wheel drive, changed it, converted, compatible for my car which was a RWD like clock work. I have not taken my car anyone else besides Citadel Auto. You would be stupid not to take any repairs to them. Cheers John!

Anonymous User

WONDERFUL! Great customer service! It is always nerve wracking taking my car to a new auto shop b/c I never know what expect. The instant I went to Citadel Auto I felt that I was working with a professional. When I wasnt able to pick my car up on Friday, John made last minute arrangements for me to pick it up on Saturday morning. As I was leaving, a mechanic from Firestone brought over one of HIS customers to Citadel! I think it says a LOT about the business; the competition next door is referring their customers to John!

Don Richardson

Great friendly honest people with great service. I could not have had a better experience anywhere else. My tire joint was making a bad noise and I went straight to them that morning. They took care of me and got me back on the road to anderson with prompt service. I highly recommend this business to anyone. Thank you guys

Brandon Fuller

I brought a used car in to have it inspected before purchasing and was very pleased with the service I received from one of the mechanics. He absolutely knew what he was doing and talk about, and assured me that the car I was getting ready to buy was in great shape. Would highly recommend Citadel Auto Repair!

Hollie Barnes

We had a fantastic experience at Citadel Auto. En route from Toronto to Florida, we had some car troubles and John and his team took us in right away. Received great service at a very reasonable price.

Tom Steenhuysen

The thing that impresses me the most is how John only want to charge people for the work and materials that really need to be done. Nothing extraneous. No bogus charges.

Robert Tanner

Was a wonderful experience the people where typical mechanics. They did amazing work!! I will go back any time anythings a matter with my vehicles.

pamela block

Awesome service and repair. Had emergency while they had my vehicle and they made me top priority so I could get home to Greenville.

Jonathan Dunagan

New to the area I had no idea where to take a work van needing repair. These guys were fast, affordable and did quality work.

Gail Gilbert

Love driving my car again!

Andy Gainor

Fantastic Service.