Public Storage

1439 Folly Rd, Charleston, SC 29412, USA

Address:	1439 Folly Rd, Charleston, SC 29412, USA
Phone:	+1 843-619-7731
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 16

Reviews 18

Jenny White

I only rented a few months. When I went to rent, just after I agreed to pay the $140/month, I saw on the salesmans screen that I could have gotten it for 1/2 price. I asked and he said "No, youve already told me what you want." During the time I rented there were break-ins on my row and my unit was one of them. They called immediately and asked me to come in and check my unit to see if the thieves took anything. They didnt. Shortly after, the door jams were replaced. Honestly, it could happen anywhere. Get insurance if you have something valuable to store. You never know. When I went to vacate my unit, Cheri was very helpful and very nice. I am due a refund, as I pay in advance, because I cancelled about 4 days into the month. Still waiting on notification of that. Its been a week.

Jim Bass

This is the second time I have rented from Public Storage. I rented 10 years ago from this same location and had a very good experience so I returned this time when I needed the storage space. Working with Ron was a great experience. He was very helpful in finding the size storage unit I needed and went the extra distance to help me fine what I needed. In addition to helping me find the storage unit he has been very helpful in providing the best packing materials and box sizes for my needs. The storage unit I rented was very clean when I moved in.

a a

Be aware! Tracy is nice but the management is horrible and only in for the money. They have been planning upgrades for 2 years and gave some of their tenants 45 days to vacate. Would have been nice to know before being send abroad for your country. They even rented storage spaces to people one month prior to sending those letters of cancellation of service just to receive one month rent.... horrible management. Before you plan to rent make sure you ask if your new storage is next for upgrades

Bill Ramsey

Ive rented with public storage off and on in the past 2 years as Ive needed storage. Recently after all the severe weather and flooding in my community, Public Storage was there for me again. They had all the supplies I needed to quickly pack up my apartment, and a clean and dry space available for me to store them, while I waited for my roof to be repaired. The property manager was very friendly and understanding during this difficult time. Will definitely use them again.

Rob Frechette

Having rented here numerous times over the past 6 years its safe to say this is the best facility on James Island. Tracie was a pleasure to work with. Its nice to know your stuff is in a safe location. Easy access off folly road. Very clean property. The unit is spotless! They are also great at communicating with you since I made my reservation via the web. Thank you to the staff I encourage people to use this location!!!

Marshall Kearney

There are many options for storage in the Charleston area. This has to be the best of them. From the moment I walked in and asked about a unit two years ago, to yesterday when I ran there for boxes(moving again), the customer service is great. I have dealt with Ayanna and Ron, both are fantastic(5 stars). They care about the customer, and strive to make them happy. I would recommend this place to anyone.

Jef Powers

What a great experience we have had with Public Storage at 1439 Folly Rd. in Charleston, SC. Bailey was simply a wonderful and professional help to us as we decided which particular kind of storage unit to get. She answered every question we had and gave us a clear sense that our valuables would be in good hands... which they have been. We highly recommend doing business here!

C Anders

With all the options around Charleston, THIS Public Storage property is so easy and well managed that the competition should take note and emulate. Every time a call or interaction is needed with the Ron, the manager, one walks away wondering why the rest of our business relationships cant be so effortless. Its convenient, clean and a good value. It has all my business.

Jeremy Jones

The staff here is pretty nice. The only thing I didnt like was that I was not told about the insurance requirement on your locker. This was kind of a shocker to me. But if you have homeowners insurance or renters insurance it can be waved, it wasnt too pricy just kind of annyoing because I wasnt expecting it. But every storage place has this fee.

Tom Miller

We had an easy and seamless time setting up our account prior to moving in our storage items. I would suggest doing this prior to the actual move if youre using a moving company like we did. The storage unit was clean and access was easy. A pleasant experience with both of the property managers, Linda and Tracie. Highly recommended.

Stephen Hicks

I have been at Public storage for many years. The facility is clean and safe. I have talked with Ron many times and always received great service. He has answered all my questions and gone out of his way to help me. Ron is an asset to Public Storage and I hope he is there for a long time to come. Thanks Ron for all your help......

Annie Allison

I have rented from Public Storage before (years ago) and knew I was dealing with a good company but I do not remember the manager and facilities as being as awesome as Ron and the Folly Rd. facility are! Ron was the ultimate in friendly professionalism; the facilities are top notch. Glad I chose to keep my belongings there!

Matt E

Nice staff, but be prepared for spontaneous rent raises without ability to have any say (company states this is due to "overall operational costs"), but at a $20.00/month extra on top of regular rate, that seems steep. Good luck if you have a lot of stuff in your unit and would like to change units or move out quickly.

Michelle Malmberg

I moved here from Massachusetts and Bailey was awesome! She explained everything I needed to know in great detail. Tracie is awesome also... I had I problem width my account and she fixed it perfectly! The unit I chose was perfect for my needs. I would recommend this facility to anyone!

Porsha Little

I went to get prices on a unit but will not need for a month I had to look at several units but ayanna was extremely helpful and patient with me and made it very accommodating if my plans are the same a month from now I will definitely rent from here clean property clean units very nice!!!

Bill Ramsey

When I moved I stopped by and Tracie helped to get me everything i needed for the move and storage of all my stuff. The customer service was excellent and the unit was well kept up. I would recommend this facility to my friends and family.

Ashley Myers

I currently rent at Sam Rittenburg and I came over here to get prices for a family member and see Ashley working over here who used to work at the Sam rittenburg location who I love! She is the best. If you need storage come here!!!

E Brannen

Rent for a 10x15 space at the Folly Road location started at $149 in August 2015, then jumped to $175 in 2016. Received a notice dated 5/30/17 that rent is going up to $196. Wow, a $47 increase per month in less than two years.