Address: | 1900 Wade Hampton Blvd, Greenville, SC 29615, USA |
Phone: | +1 864-609-0202 |
Site: | greenvilleautorepair.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
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Luis Gonzalez
Would like to share a terrible service experience on 10-6-2014. I decided to take advantage of the "free" oil changes that was given to me by giving a referral to someone, and now Im regretting actually recommending this place. I brought in my car in perfect conditions with it never been leaking any oil. At the moment of them taking the oil drain plug out they broke the thread of the drain plug pan, making it completely lose its thread. The repair they did to make up for their error was put a bigger temporary drain plug. Even with THEM breaking my oil drain plug pan, they still had the nerve to charge me for THEIR error and to tell me that the fixture was temporary and that I had the risk that THEIR repair wasnt gonna last very long. P.S. Be very careful and attentive in taking your car to this shop because they will always have an excuse to charge you for something, like tearing up your car and then charging you for it.
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Miriam Champlin
I cannot speak too highly of Greenville Auto Repair. When I first moved to Greenville five and a half years ago, I took my car there for a routine oil change, and from that first experience until now, I have never received anything but the best care for my vehicles--they know what they are doing! In addition to their professionalism and integrity, I love GARs warm client care, honest advice, and meticulous attention to detail. Theyve never done anything to my vehicle without first consulting me, and Ive never paid for anything that I did not approve/understand. If they ever make a mistake (which is extremely rare, but no company is perfect all the time), they will bend over backwards to make it right. I cannot recommend them more highly, and I have referred friends to them who have been equally pleased with their services!
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Annie Nicholson
I dread going to new auto repair shops, but my first visit to Greenville Auto Repair was actually enjoyable! I worked on my laptop in the waiting room (which features a Keurig!) and had pleasant conversation with Roseann while I waited. I had a check engine light on and needed a headlight replaced. They brought me out into the garage to explain what needed to be done with my car, which was nice. I was definitely treated fairly and respectfully. Ill be going back for all of my regular service and will definitely recommend to my friends.
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Timothy Cunningham
We sent our Jeep Liberty this place. Great experience! The ladies hooked me up with very affordable and timely towing over the phone, because we couldnt get the Jeep going. They found the electrical problem after 1 day of troubleshooting, and had it repaired the next day for cheap! I had called around before them after being given references to other Jeep folks. Although, they just didnt have the reviews these people had. So, I trusted the google reviews, and went with it.
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Paul Vincent
Having recently moved here I was worried about finding an honest and competent repair shop. I cannot say enough about how lucky I was to find Greenville Auto Repair. I was in a bind when the car broke down dealing with family emergency,(my mother had been hospitalized) and they treated me like family. They fixed my car quickly and $300.00 under the estimate. They even stayed late so I could pick it up. They have my business. Thanks to everyone at GAR. Paul Vincent
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Glenn Christianson
Ive been doing business with Greenville Auto Repair for 12-15 years. I keep coming back because the prices are fair, the service is outstanding, and I enjoy the personal interaction with the folks there. Im more than a customer off the street...Im a person, and theyre interested in taking care of me the right way! Besides that, they always make a great cup of coffee...and thats the motivation that takes me over the top! Keep up the good work, you all!
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Bev Crosby
Ive been a customer for around 8 years, have always been more than satisfied. Greenville Auto Repair provides excellent service, no pressure, on a timely basis. Pricing is very competitive, and I appreciate their honesty! If $$ is tight, they will tell me if the repair or service I need is critical or can wait, and they dont push me to "do it now!" Good honest people providing good honest work - doesnt get any better!!!
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john stevenson
Terribly disappointed to learn that this shop is under new ownership. The prices went up, the people I dealt with for 10 years are gone, and the new ownership wants customers to give their phone numbers to a third-party vendor in order to get an occasional free oil change. I trusted the former ownership, but the new owners convinced me in one visit that I need to find a new shop. I cant see me going back.
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Paul Street
Great service, excellent technical explanations with no up selling pressure. Good amenities with free coffee, snacks, air conditioning, and big screen running ESPN if you have to wait at the shop. Definitely the place to go for routine service; gave me great advice on a pre-purchase inspection and a good course of action to take on a vehicle to avoid a costly repair on an older vehicle.
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Daniel Ellis
I took a car here for a pre-purchase inspection. The staff was exceptionally friendly and willing to help. The service was timely, detailed, and fairly priced. For inspections, most shops just have the front desk person communicate what the mechanic found, but here, they had the mechanic explain in person what they found, which was really helpful. Would recommend this shop to anyone.
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Colin Hambrook
Ive been going to Steve at Greenville Auto Repair for years and I have always been happy with them. Great customer service, friendly staff, and an excellent history of quality repairs done to all my vehicles for an affordable price. Ive never been pressured to buy additional repairs or parts either. I take all my vehicles to Steve and he and his staff do an excellent job.
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Jerry Davis
It has been over a year since I stopped by, but as soon as I hit the door Roseanne greeted me by name and asked how I had been. Its a really small thing, but thats the stuff that makes the biggest difference to me. Greenville Auto Repair will continue to get my business. Not only because theyre great people, but they provide professional and honest service. Well done!
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Ashley Simon
Always a great experience here for the past two years Ive been going. They get you in and out fast with oil changes with no pressure to get any additional work done to your car. If anything else is needed to ensure safety and correct working of your vehicle, they take the time to explain and actually show you what the problems and fixes are. Definitely recommend!
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Ben Murphy
Very friendly staff. Upon hearing how bad the oil leak on my car was they were able to move some things around to fit me in and looked at my car within minutes of my arrival,diagnose the problem and fix it. I also really like that they bring you into the shop to show you the problem and are not making it up. Very good experience. Definitely recommend this place.
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Rashena Wharton
Every experience Ive had with this company is outstanding. Ive taken all my cars here.They take the time out to tell and walk you through any issues wrong with your vehicle. The employees are very friendly. I would recommend this company to anyone even if its just for an oil change. The service is the best!!!! You wont know unless you try them.
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Michael Surprenant
The price quoted verbally and posted on the wall was 29.99. I received the bill and found that the real price is 32.99 plus tax for a total of 33.97 Seems like deceptive pricing and have never had this happen at other oil change shops. If they are deceptive on the price, what else are they not telling me. I will not use this facility again.