Address: | 605 Pine Knoll Dr, Greenville, SC 29609, USA |
Phone: | +1 864-292-8785 |
Site: | vintageautosc.com |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
CA
carlo clark
Took my moms car here a couple of months ago to confirm whether it had a blown head gasket and if so how much pressure was the car holding and where. The car was smoking and had white stuff in the oil that did not resemble the traditionally concerning milky look associated with a blown gasket, nor was the car getting hot. I paid about $70.00 in diagnostic fees only to be told what I already knew, it might have a blown head gasket and a ridiculous quote to fix it . Well turns out another shop who cared enough about an elderly lady making her rounds, informed me that the smoke was from a leaking oil drain plug AND there was no blown head gasket issue. I feel as though Vintage owes me diagnostic fee, however if $70.00 is worth my opinion, well a $70.00 opinion is what you shall receive. I came to google prior to my visit thinking I was going to a caring trustworthy place, and only hope to save future prospects. In my opinion they had too many other bigger paying projects going on and because of my moms car age and stating that I wasnt looking to make another huge investment in the car after paying more than 2k for preventative maintenance on a Honda weve owned and properly maintained for more than 20 years and plan to drive 20 more, I was offered to purchase one of the vehicles for sale on the used car lot and a generic diagnostic fee of $70.00.
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Kris Cozad
I cant say enough positive things about the folks at Vintage Auto. My wife and I just moved here from East TN and we were looking for a mechanic for our 2001 Jetta. Our first call was concerning some plugged up sunroof drainage cowls. Instead of charging me $20-50 for a simple procedure, Steve simply talked me through finding and fixing the drainage hoses inside the door hinge area. (+1) Next, I needed some timing and general tune up service a couple months later. Steve went out of his way to help work with my schedule so that I could get a better idea of some possible tune up options. (+2) During multiple discussions neither Steve nor Donald put any pressure on me to bring my car to Vintage for a service. (+3) --Simply put, Steve and Donald earned my trust as true professionals. They understand that the strength of the business depends on the customer and they strive to make sure the customer always feels valued and treated fairly. As if I hadnt been treated like royalty enough, Donald was even kind enough to help me after hours just because he was familiar with the car and situation. (+4..Do you see a pattern?) I havent been to all the mechanics in Greenville, and in my humble and honest opinion, I dont need to. Ive found an honest and reliable mechanic that is devoted to their customers.
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Jon Moldovan
I brought in my sisters volkswagen in to have the air conditioning looked at. I explained to the owner that It was my sisters car and I had already taken it to another mechanic that found the compressor and right fan to be bad. I asked owner Donald Keller if he could look at it, and let me know if there would be any charges before he did any work. He had me sign a form authorizing 300 dollars of parts/labor and told me he would call me to let me know either way. He called me a few days later, with a list of charges of parts and labor totaling over $1000. I told him that I could not afford that and he told me my sister could pick up the car anytime as she needed it for work. Upon arriving to pick up the keys he tells her that she owes $118 dollars for a diagnostic fee. I speak to the owner over the telephone and in a condescending attitude he tells me that he doesnt work for free and that he didnt have to inform me of that fee because I signed a release. It was implied that he would check it out as a courtesy, and when we didnt have the work done with him he charges a diagnostic fee which had not once ever been mentioned. My sister was then told by Donald that she could pay $78 and to get out.
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Anonymous User
I wish they offered a zero star rating, I believe one star is far too generous. Lets see, I dropped my car off a week ago to get a computer replaced, went to pick it up today and they had broken the mechanism on the window that makes it roll up. Its 20 degrees and my passenger window is down. When confronted about this, they claimed it just happened and wondered if I had done it. They did offer to fix it for $350... only 70% higher than my regular mechanic is charging me to fix it. There was no "sorry", or even a "thank you" when I coughed up almost $700 for the computer install. I mentioned to the owner that I too have a business, and this sort of practice would be unacceptable. He questioned how I would handle it, and I mentioned that being "fair", I would pay for the part and he should install it for free. He just looked at me with blank (crook) eyes and a poor excuse for a mustache. Hope this persuades anyone looking for car care to venture elsewhere.
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David Munsey
I work here so I cant leave a review even though all the good reviews speak for themselves. As for the bad reviews which are few and dont have a name beside them but are listed as anonymous or a google user. If you truly have a complaint please leave your name so we can correct the issue if you feel we have been unfair. As far as the 07 GTI oil change with full synthetic out of a bottle not the dirty bulk fluid in a tank we dont make any money on our oil service jobs and most of these newer model cars require us to hook up our computer and reset the service reminder as well as doing an inspection plus topping off fluids. Also we dont charge 100 dollars for an oil change on that vehicle. Now a W8 Passat or Touareg would probably run 100 because it takes 8 qts of oil.
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Andrew Wright
Great and fast service! Its apparent that the owner and workers really cares about the work they do. I took my Jetta TDI in because it was leaking fuel by the injector pump. The seals needed replaced and they were able to get me in the same day. I got a call the next day that my car was done. When I picked it up one of the mechanics that worked on my car told me about how he checked my car again really quick before I picked it up and made a last minute adjustment to help it turn over faster. He was very friendly. The owner greeted me and made me welcome while I was there too. I will definitely bring my car back here and I will tell friends about it too.
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Al Hunt
I had a problem with the lower hose on my radiator not getting warm and no heat ins tide which I thought would be the water pump so I called the local VW dealer and Vintage, who quoted me about $300.00 less than the VW dealer, took it to Vintage who agreed that it was the water pump and completed the job the same day as advised. They took time to show me what had happened and showed the bad part to me when it was replaced. The also took the time to show me other things that I should be aware of that should be taken care of in the future. I would highly recommend them as I think they are honest and trustworthy, which is hard to find in a mechanic.