United States Postal Service
| Address: | 2011 Fort Campbell Blvd, Clarksville, TN 37042, USA |
| Phone: | +1 800-275-8777 |
| Site: | tools.usps.com |
| Rating: | 2.4 |
| Working: | Closed 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–12PM Closed |
Location
Photos 11
Reviews 7
JA
Jae Are
We used to have an amazing lady who went above and beyond, even lecturing me about the cold when I was out there waiting for her bc I forgot to sign up for a pickup but really needed to catch her and told me to leave a note on the box and she would walk to the door. She was polite and grateful and i enjoyed letting her know how appreciative we were bc when we were here years ago, the old mail lady wouldnt deliver our packages or would chuck em down the driveway in the rain. Now we have had 3 different people and problem after problem with getting the right mail to the right home. At lest 2xs a week, Im getting someone else mail. Today, I received 3 pieces of mail for 3 different address, none of which were mine. I called to let the Post office know. As I was explaining, They put me on hold, to which I thought I was going to speak to a manager, but instead they surprised me and stuck the driver on the phone(who did not introduce himself so I thought I was talking to a manager at first) . I only realized it was the driver when He told me he didnt even stop at my house today which was a bold faced lie bc My son was actually out there when he pulled up and I literally walked all 3 pieces of mail down the street, ranging from next door to 8 houses down. Then he apologized after I got upset about the lie, and said he would pay better attention. Ive had to hand deliver mail several times and honestly, I have some pretty rude neighbors who dont like me knocking on their doors to do the neighborly thing, and look at me like Im tampering with their personal belongings. I thought it was presorted, so Im not sure who is at fault, but I def did NOT appreciate being called a liar or being put in a situation of confrontation on the phone like that! now Im wondering who is getting MY mail and not being as kind about it as I am because Im guessing I cant be the only one experiencing this issue!
JE
Jenee Osgood
I know it happens a lot, because working for the state with great pay and amazing benefits is SO HARD in Southern America where it rarely snows.. but yesterday, in about 50-60 degree weather, I was supposed to receive a package & woke up this morning to check the status of my delivery. It reads "Driver attempted delivery. Customer not available. Please contact your local post office to pick up or reschedule delivery." Couple things.. Im a stay at home mom with dogs who would have heard a door bell or knock at the door. I didnt leave the house once yesterday. Also, I did in fact call at 9 am to reschedule a delivery for today if possible. Of course I can only reschedule a delivery for any day following today. Therefore, I have drive to the post office today with my 11 month old for literally no reason other than a driver who didnt want to get out of their vehicle. The best part of the whole thing, I came on here to get the number & saw an abundance of reviews that oddly resemble mine.. some with security camera footage! I came back to write this after my phone call. Im from Upstate New York soooo try delivering packages in ACTUAL bad weather in January & get back to me USPS drivers!
MA
Magnum Twenty Twenty
Drivers never seem to want to get out of the vehicles. I get online messages that attempts have been made, or notices left. When no one ever was at the house and nothing was left. Over the last couple months I have had packages showing as delivered by tracking number, only to show up 3 or 4 days later. When I spoke to the supervisor of the location (Louis Seira) he gave me an excuse that there have been numerous postal thefts in the area. I told him that it does not account for packages showing up days after it shows as delivered. And a couple times I have been reimburshed by sellers because item was never received. He seemed to only be worried about covering for his drivers instead of resolving a problem. I have since attempted to contact the Post Master for the area (Jayce Bird) who either always has a busy line, or never returns the numerous messages I have left his secretary (Christal) to contact me concerning this matter. The USPS has really gone down and is no longer reliable.
PH
Phil Stilke
Knowing I was going to be out of town on business for over a month, I decided to go to the post office to pay for my p.o. box prior to leaving. I was told that I couldnt pay until I was within 30 days of the renewal date because their computers arent set up to take payments early. I got back from my business trip a couple days ago. I go into the post office to pay for the p.o. box only to find out that it was due last week. They changed the lock and have assessed a fee on top of the normal cost if I want to keep the box! And when I explained my circumstances and that I tried to pay early, the postal worker gets all rude. Also, they dont waive the fee. The post office refuses to take payments early and has zero flexibility with their customers. Is it any wonder why they are more than $10,000,000,000 in debt. I cant stand the post office! Im getting a box at UPS or Mailboxes etc.
ER
Erin Cooper
Mail is constantly late. It took over 2 months to get a letter that was post marked in MI to get to my house. I have a certified letter that no one made an attempt to come to my door to deliver. I put in a request for re-delivery, got a confirmation email, but I guess since it was sprinkling this morning that carrier doesnt have to do their job. Mail person broke the handle off our box and threw it in the yard as my husband was standing outside (we have a newspaper spot under the box it could have been set in as well). Ive gotten several packages that belong at other houses that have the same street number DIFFERENT STREET NAME or same street name different number. I just hope my my neighbors appreciate honesty in people because only God knows how many packages weve lost due to this VERY RUDE and inconsiderate post office
TO
TOCCARA RUTLEDGE
This is the worst service ever, its like once a month I have this same problem about getting my items. When the normal delivery man works, hes early, nice no problem. Soon, as he off and they have new people. Omg! At 7:45am 6-15-2017 email states out for delivery now @4:39pm I receive another email that an attempt was made. How?!! You didnt even ATTEMPT to knock on my door. You just put the mail along with the attempt made card in the mailbox. So, I sat here all day waiting on a package for nothing. Yall need to train them better or ride along for them to be supervised. This is just unnecessary, its shouldnt be that hard or take all day to get my mail. And this is not the 1st time this has happened. If I could give a half a star I would and dont even deserve that. Smmfh.
MI
Mildred Santiago
Waited all day for a package, we check the mail box several times thru out the day as well to verify if postal services was running but nothing. So after dinner we go to check the mail and sure enough theres mail and a small package (not the package we were expecting) in the mail box but nothing else. At7:22pm we get an email from Amazon notifying us that a delivery attempt was made and that a "Notice" was left. GUESS WHAT?!?!....NO NOTICE was left. NO ONE RANG THE DOOR BELL NOR KNOCKED ON THE DOOR, we have a dog and she barks at the sound of someone coming up the step but not tonight because no one came up those little steps. Our security camera shows that the driver never came out of the truck. Amazing!!
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