Address: | 4060 Andrew Jackson Pkwy, Hermitage, TN 37076, USA |
Phone: | +1 615-883-8800 |
Site: | simplyss.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 12–4PM |
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DiAnna Levingston
I rented a 10 x 20 climate controlled storage unit. It is so dark that I cant see what is in the back half. And, I have all the same brand of clean boxes and some furniture. The air conditioning is turned up high so you can barely feel it. The hallways have bugs and debris from the long corridors you have to walk to get to your unit. When you go to the office, the manager always has a sign on door "be back and a time." You try and call and always get a call center. This past week, one of the units two doors down has a drummer inside it playing so loud that my husband cant even hear me say a word right in front of him. This has happened twice in the last 5 days around 1pm! The manager never told us that bands rent space and can play any time of the day! After 30 days, we are moving out. I had rented before when it was owned by another company and it was pristine. Thats why I used it again to remodel my bedroom. I would absolute not recommend this place. The only reason I have it two stars is because it is located close to my home,
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Holly Lewis
Jessica hooked me up initially with a storage unit and she was awesome. However, after 5 months, I received in the mail a notice staying that they have RAISED MY MONTHLY RATE BY $7.00! I checked the lease and "hidden" within it is a statement that says they can "change the rate at their will with a 30 day notice in the mail" and there is nothing you can do about it. I was NOT verbally informed of this clause. Its upsetting to me because Im on a fixed budget. Also, dont be late a couple of days or they will charge you an additional $10 late fee. Lastly, if you pay online, itll cost you an extra dollar! I find these practices shady and not use friendly! :(
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CWIN009
My name is Caleb and this place is one of the best places Ive ever rented a unit from and Ive rented from multiple different companies. Brittany at the front desk was nothing but helpful and genuine with her customer service to me and the other patrons who would walk in while I was there. She made it a really easy process to get a unit and an even easier process to wrap things up when I was ready to collect my things. No hidden fees or dishonesty that I experienced whatsoever. I will most definitely recommend SSS to any and all friends from Nashville to use them when needed. Thank you guys I really appreciate the great experience!!
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Chris Lewis
Simply Safe Awesome!!! Great staff, pricing, and location. Easy access with plenty of room to fit trucks and trailers in with ease. Every unit we looked at before deciding on size was clean and the facility seemed to be well organized. Would recommend this locale to everyone if you enjoy great customer satisfaction. Thanks Jessica B. for all your help.
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Pete Formosa
I am a current customer at this facility and am very pleased. The property manager, Jessica, is fantastic! Great customer service, great location and very convenient! Love that they have wide walk ways and that I am able to back my boat trailer into my unit so easily!
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Chris Blair
Great experience from start to finish. Jessica Baker the manager helped me understand the pricing structure and was kind enough to show me a few options for my storage needs. Thank you Simply Self Storage for making the process efficient.
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Billy Dull
Rented a unit at this location for a few months. Very pleased with my overall experience. Staff is very helpful and friendly. I will keep them in mind for any of my future storage needs and would recommend them to friends and family.
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Eric Moore
Brittany and Barbara are amazing! So very helpful and knowledgeable with their resources. Moving and storage can be stressful but the ladys at simply self storage made my day!!!! Thanks you !! GO GO GO THERE!!!!
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Oliver Dodd
This location is very nice, well maintained and affordably priced. The staff is very helpful and friendly. Great customer service. The property manager Jessica is the best! Highly Recommended!
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Bryan Kluesner
I came here to look at a unit to keep my things and was helped by Jessica, and she was very kind and helpful. Highly recommend coming here if you need a storage unit!
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Mike Stewart
I am customer and a happy customer. Jessica and the management make sure you are taking care of at this location. I cant give them a higher recommendation!
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Jordan Fox
My husband and I needed storage for a couple months and and we got our first month FREE! That REALLY helped us out!!! Thank you Jessica for your help.
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Matthew Seckinger
I would like to thank Jessica Baker for her professionalism and enthusiasm for being able to get me the perfect storage unit that suited my needs
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Tessa Baggett
Great place to store your stuff. Its clean & the staff is great! Jessica was very knowledgeable & answered all my questions. Highly recommend!
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Dlp79 79
Jessica B is the best. Always greets us with a smile, pleasant and will go the extra mile for you. She is a asset to the company.
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Lorine Thomas
Great Service, I currently had a storage unit I referred my daughter and it was closing time and she waited until we got there.
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Zac Lukins
Was given a very warm welcome . staff was very polite. Especially the manager Brittany. Units are very clean and well priced
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Susan Stewart
Great storage place. We have our stuff in a climate controlled unit. Highly recommend this facility.
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Nikki Baggett
Great location, friendly staff. Would recommend to my friends and family for their storage needs!
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Peeta Paan
Brittney was great. Beautiful personality, very helpful and just down to earth. Love this place
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Matt Collins
Great storage location we used for a long time to store some family items.
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Ashley Geekie
The location is perfect, the property is clean and Jessica is the best!
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Mark Smith
The ladies here were very friendly and accommodating. Very satified!
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Brandon Haney
I am a current customer and am happy with the service provided.
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SHIRLEY HUTCHINS
Great location, friendly staff and very reasonable prices.
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Baron Dillard
Very satisfied with my expierence with this facility.
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John Cody
Good location, fair prices, staff is friendly.
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Erica Metker
Clean and well kept facility
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Mr.Dan Cruz
Great service