Address: | 11885 Jollyville Rd, Austin, TX 78759, USA |
Phone: | +1 512-767-0126 |
Site: | islandshinecarwash.com |
Rating: | 4 |
Working: | 6AM–5:45AM 6AM–5:45AM 6AM–5:45AM 6AM–5:45AM 6AM–5:45AM 6AM–5:45AM 6AM–5:45AM |
LO
Lori Luza
[updated an older review]. After genuine concern from the (new-ish) owner, I will upgrade my review. They do seem to want to fix the problems. Supposedly, there is now a new credit card machine for the auto wash and there are now phone numbers posted for when you have a problem. I was also asked to explain "mediocre at best". Well, the dials in the self bay are old and most of the labels are missing...causing me to spend time figuring out which one was the rinse....which is just more money out of my pocket. I also found the time to be too short for the money paid. At other washes in town, I either get longer time or pay less money for each "session". The wand worked, but the pivot up top "argued" with me quite a bit. The brush and bay were both clean. So, Im upgrading my 1* to three. [older review: Ive been there twice. I had the same money-stealing experience with the automatic wash; I couldnt find a way to report the problem and get my money back. Much more recently, I was in a hurry and thought that the manual wash would be fine. It was mediocre at best and quite expensive compared with other "wands" around town. I was terribly disappointed all over again.]
DR
Drew Scherer
My first experience was terrible waited 15 minutes until a lane was vacated only to find that the credit card swipe was inoperable, no sign, nothing. Waited for a little bit and got into a better lane. I have since been here twice and my only main complaint is the amount of time given compared to other washes. I often charge my card 3-4 times at this wash. Yet others I get 1-2 with the same amount of time. Seems odd considering power, water and expenses should be roughly the same. But theres a convenience factor as I work nearby. Overall good car wash, slightly longer times and new brushes would make it a great car wash. Dryer wand like other car washes i would give 5 stars. Close, but not there yet!!
A
Anonymous User
I was at the car wash on Thursday, September 16. I swiped my debit card in a bay and nothing happened, so I tried again - same thing. I moved to a different bay and tried a different card, but that bay also appeared to be inoperable. A few days later I received a charge of $13 on each debit card from Sparkling car wash. Like the other reviewer, I tried calling the 331-8743 number and got no answer. Ive used this car wash numerous times over the years with no problem - but they obviously made a lot of money off their malfunctioning bays last week - some of it at my expense!
MA
Mary Breedlove
Clean, lots of bays, everything worked well and i found it to be less expensive than the other manual washes i have gone to. My car was filthy so i went over it twice and only spent $12! Then i saw that the vacuums were free!!! I have my dogs in the car a lot so there is tons of hair everywhere. A free vacuum is so so wonderful! And if you factor in the price of vacuums at other washes, you realize you are saving even more money! I had been searching for a good car wash and im happy to report i found a great one! Ill be back and im recommending it to all my friends!
CO
Courtney Mirenzi
I went here on Friday. I thought I paid $8 (2 $4 transactions), but was actually charged first $10, which was cancelled (apparently this is a hold), and then $12.50, which was $4.50 more than what showed up. Do not use your card here if you can avoid it. Now I have to dispute the charges with my bank and of course, there is no receipt. Oh, and the number for this place goes to some dudes voicemail. What a shady operation. Never again.
SP
Sparrow Passero
Never again. I (my bank now says) spent $10 there, though I only paid twice, for what was supposed to be $4 per. And the shampoo aspect did not work AT ALL. No fluid, no foam, nothing, no matter how hard I scrubbed. And there was no one to complain to, or even a number to call on the machines. I even tried changing machines. They fail horribly. A $10 vacuum was NOT what I intended.
A
Anonymous User
I used to have my car washed there frequently, but had some medical challenges. Yesterday my wife and I went for a wash and paid $8. I hadnt noticed, but when we got home my wife pointed out that cars hood was filthy--it was as if no water or soap had touched it. Needless to say that is the last money I waste at this car wash! P. French
JO
Joe Mink
I go here all the time for a quick wash and vacuum. Nothing fancy, credit card readers sometimes a little clunky and I feel the need to review the charges to my card to see if Ive been double charged but so far no issues. The equipment in a place like this takes a beating, but it appears that management is responsive.
TI
Tim Osburn
The bays are always clean and the owner is easy to work with. Had a small problem and he quickly resolved it. The phone number was posted every where so I do not know what the other person was talking about! The new machine is really fast and does a great job. Will keep going there for sure.
IS
Isai Olvera
Went there on 7/6/14 in the morning. The bays were very clean, and the credit card reader was easy to use and worked quickly. All the displays on the dial selector were new and easy to read. Ill definitely be going back.
SA
Sarah R
I like it here, its great if youre on a budget. I dont need my car hand washed and waxed by a team of 10 people, I can do it myself for a tenth of the price. And with the free vacuums, you cant beat it with a stick.
JO
Joshua Moore
Free vacuums! Clean facility and always stocked change machines. Self-service bays and automatic drive through. This particular location has a lot of exotic and unique cars on the weekends.
BR
Brandon L. White
I was very pleased with the good working condition of the equipment, especially the Triple Foam Conditioner. good quality & selection of products.
RO
Roger Navarro
Best car Wash In the area....Well Maintained and Very Clean. Modern wash & payment equipment. Easy to Use. I will definitely be back!!
KY
Kyle Grace
Great wash. It has a cc reader, a good high pressure sprayer and a high foaming brush. There arent a lot of vacuums or stalls.
SE
Seth Boynton
ONLY PAY WITH COINS!!!! I bought a $5 car wash and was charged $10. They mischarge EVERY time. Use somewhere else.
LA
Lane Vance
Good carwash. The vacuums were not shaded so, it was a tad hot to clean out the car. Not enough room to navigate.
CO
Conner Crawford
Self serve bays are great, price is affordable and they even take American Express!
CH
Christina Fosdick
This place is always broken. Dont bother coming here to try and wash your car.
ET
Ethan Neff
$4 coffee stain removed! They finally got new heads for the vacuum cleaners!!
SC
Scott Harris
I go there all the time. Its quick, well maintained and inexpensive.
RA
Raymond Lucero
I have to say this is probably the best car wash Ive ever been to.
AR
Armando Galindo
Clean and convenient.. kinda pricey but gets the job done.
AL
Alfredo Chavez Hernandez
Great value, free vacuums, and they take credit cards.
AN
Andrew Ode
Clean and everything works. Also, FREE vacuums!
JE
Jeremy Price
Great carwash and free vacuums!
AP
April Hahn
Free vacuums were a life saver!
CH
Chris Crumley
Clean carwash with free vacum