Address: | 2001 Midway Rd #110, Carrollton, TX 75006, USA |
Phone: | +1 972-284-7585 |
Site: | a-1locksmith.com |
Rating: | 4.1 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM Closed |
MA
Marsha hart
Somehow managed to lock myself out of a keyed bedroom. A-1 got there about 30-40 minutes after my initial call. When he got there, he looked at me and says " you couldve unlocked this with a credit card". I explained the household had tried that among other things. He then promptly announced it was going to be $85.00. In most cases, I wouldve sent him packing at that point, but i was tired and didnt want to mess with it and I assumed he would open it, by making a key ( which was the whole problem - we didnt have a key!) After about 30 minutes of trying to unlock the door with lock picks and MY credit card, he finally pulls out his drivers license and pops it open. One would think that for $85 we could atleast have gotten a key made for the door but instead we got a door jimmied and now have to go spend more money buying another door knob - because that one is now damaged. Happy? Nope. Total RIP OFF!
DE
Dennis Bessire
Had a small sentry safe that had a broken handle and needed to be opened. They have me a two hour window in which to expect the tech to show up. The tech showed up 15 minutes late. Tech spent an hour drilling holes and trying to pry the safe open then gave up and called someone else to come take care of it. He said the new tech would be there in a few minutes. 30 minutes later I called dispatch and they told me it would be another hour. I called after an hour and they said it would be another 30 minutes. An hour later the guy finally showed up. The entire process took 6 hours. My company wont be using this company again and I dont recommend anyone else does either.
KA
Katie Voyles
I went to A-1 a few months ago in a desperate attempt to get a key made for a foreign forklift we have at work. The five locksmiths I visited before couldnt match the blank (I ended up with 7 useless keys in the process). The manager at A-1 actually knew what I needed, and even though he didnt have any in stock, he spent 30 minutes calling around to find the correct blanks for me. He sent me to their office in Plano, and I ended up with 10 correct keys. Fantastic customer service, and great work. Highly recommended.
RO
Robert McDaniel
I needed re-keying of 5 locks for a rental property. I called a week or so to schedule the appointment. They said between 10-12. They called me 20 minutes prior to their arrival so I could meet them there from work. They arrived, on schedule, re-keyed the locks, no mess, paid the bill and they were out of there in an hour. A painless, pleasant experience.
KE
Kentoria Britt
Mr. Paul Obrien tech 214 was pretty kool for a tech. He has great taste in music and did a wonderful job of providing me a new key after i broke mines in the car door. So thank you very much Mr.Paul, ill never forget u. A-1 locksmith yall did great by hiring him.
AL
alex McGlothlin
What a great company! Called because I broke my key and lost the security chip in the key so my car would not start. They were here in less than an hour after I called and fixed it less than 5 minutes, all for much less than the dealership!
TO
Tom Couser
I had a very positive experience. They were at my door within two hours of my call. The technician, Ryan, was quick and efficient. No service is cheap these days but with these folks you get what you pay for. Quality.
JO
John Hart
Drove across town because site says store is open until 11 p.m. and here I am at 7:15, doors are locked lights are out. Thanks A1 for wasting my time and gas when I had plenty of other things I should have been doing
BO
Boyle Michael
Got there at 8am with blank transponder key to be cut. Took the gentleman 2 min and didnt even charge me. Will recommend. Thank you very much!
MI
Michael Tafacory
This place is the best when it comes to any kind of key. If you need one or think you may. Come and check them out!!!
LA
Larry Patterson
Great business. Bought a Liberty safe here. They are very knowledegable and they have a great selection.
HE
Herbert Makola
n/a
RO
Rob M.
Guy here was really helpful and nice.
DA
David GurArie
Overcharging, not what advertised
SV
Svetlana Ratevosyan
Excellent service
CA
carlos perez
Honest guys.