Midas

622 W Henderson St, Cleburne, TX 76033, USA

Address:	622 W Henderson St, Cleburne, TX 76033, USA
Phone:	+1 817-558-1227
Site:	midas.com
Rating:	3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–4PM Closed

Location

Photos 15

Reviews 14

James Kripps

We brought our Jeep here last year to have the catalytic converter replaced. They did a fantastic job and the price was as quoted. We were very pleased and thought we had found the perfect mechanic for our car maintenance needs. Would have been a 5-star rating had my story ended there. Fast forward a few months. Brought the Jeep in to have the oil changed. They offered to rotate the tires for us as well. BIG MISTAKE! After less than 400 miles the front left tire quite literally fell off on US 67 between Cleburne and Keene...at 65 MPH. I was very fortunate to avoid hitting and killing a driver in oncoming traffic. Two of the lug bolts were snapped clean off; two others bent. This resulted in damage to the rim that was beyond repair. There was also over $3000 worth of body and other damage based on the estimates that we received. We had the Jeep towed back to Midas, as the tow driver commented that this looked as though the lug nuts were not fully tightened and worked loose. The owners face went sheet white when we pulled up and he said that they would do whatever was necessary to make it right, even offering up a rental car. Well, apparently, "whatever necessary" was prefaced by if the insurance company allows it. We were told by Midas that the claim was denied because "the Jeep had too much rust that could have caused the lugs to break" according to the insurance. (We later asked the Jeep service personnel if they agreed with this assessment. They replied that there is not enough rust to have caused that kind of damage.) FOLLOW UP: After filing a BBB complaint, their insurance company contacted me and we finally were able to reach a settlement. It is a shame that it took such drastic measure to settle.

casey hart

This place is a joke, they did more damage to my vehicle than fixing it. I brought my vehicle to them for front brakes they replaced the pads and rotors, a month later I heard a grinding noise, so I took my vehicle back, they said they couldnt find anything wrong. Another month went by and the grinding turn it to a metal on metal scraping and grinding. Took my vehicle back a third trip and the said the bearings were bad, they looked past the fact that there was almost no grease in the rotor or on the bearings, so I paid for new bearing on the left side and had them repack the right bearings with more grease, since the right bearing were "just fine", they said. Two days later the grinding noise was back and I returned again. They took the tires off nothing else and looked at the rotors and calipers, said they didnt see anything wrong, again. I asked them to check the bearings this time, they said they wouldnt do anything to my vehicle unless I paid them to do so, or paid them to replace the rear brakes and some ball joints first. If they cant even do a simple pad slap or back their work after 2 days, Im not even going to let them touch anything else on my vehicle. So they, yes they "declined to do anymore work to my vehicle" including repairs to fix their screw up. I will file a complaint with BBB first thing in the morning, and I have taken my vehicle to Terrys Tires for repairs, I know the owner will not only stand behind his work but he stands behind everyone of his employees work. If a customer has any doubts what so ever, hell do whatever he can to make the customer not only happy but safe.

Robert R.Stretch

This place ripped me off hard! The manager was a d!@# and to make a long story short, they didnt bleed my brakes and it caused my cylinder on the rear driver side shoes to blow out and pour brake fluid everywhere constantly completely draining my Reservoir to where I have to put a 1 whole container sometimes 2 a day. I have had to drive it around like this for over a week cause some of us cant afford to get it fixed when I just paid $300 for them to do the front brakes. Point being, dont go to this place EVER! Like messing around with peoples brakes is a very super serious thing! Everyone who drives usually knows that, if you run out of brake fluid, well, you are NOT GOING TO BE ABLE TO STOP WHEN YOU NEED TO AND GET INTO A WRECK AND DIE OR SERIOUSLY HURT!!! DOOOOO NOOOT GOOOO THEREEEE! Unless YOU WANT TO GET RIPPED OFF!!!i

Justin Huff

I went in to get an aliment because my 2003 ford explorer was pulling to the right a little bit and they told me I needed a camber cast kit which I dont know how true that is because it came from the factor driving strait and they told me I needed new lower a arms which I did and said they had to take the upper arms off that I put on the day before and replace them with new ones and 925 dollars and 1 day later I got my truck back pulling way harder to the right than it was and my a arms a squeaking again and this was a week ago so they got paid to do a job and do it right and they couldnt even perform that correctly how pitiful a shop that cant even do a simple alignment

Corey Morrell

Very rude manager. The guy acts like you are bothering him when you go in to ask for an estimate. I went twice to give him a second chance. He blew it both times. He likes to talk down to you like you are a moron. Never once said "sir". You could tell the other employees were miserable as well. Plenty of other places to get work done on your car. No need to go here and be insulted. This place needs a management change.

Chris Edwards

Customer service was pleasant but they charge $100 per axel for break pad replacement which wasnt made clear to me. However, they let me bring in my break pads. Apparantly some places wont allow that. But the Arlington Midas on pioneer pkwy charges $75.00 per axel. Go figure. I didnt shop around, my mistake, and needed it done in a pinch. For my next brake/oil/or anything, Ill go elsewhere.

Lori Fish

Michael does wonderful work while being kind and quick. He will beat any quoted price you bring in. My car is old and has a lot of miles. He sorted through its issues and now it is running clean, efficient, and like new. I couldnt be more pleased with my experiences there.

Zachary Threadgill

Very honest folks. Highly recommended. Ive had them work on my cars for 20 years. The owner really cares about his customers.

Beth Adams

Guy asked me if I knew a mechanic why was I even there. Made me wait along with another lady and was rude to us both.

Doran Norris

Mike did a great job on my Lexus. He was accurate, fast and great to deal with. Thanks guys.

AJ Alcúdia

Took care of my brakes, in time and reasonable prices.

Anonymous User

Friendly, efficient service at a fair price.

Marie Cardenas

Nice clean place with friendly people.