Address: | 12186 N Mopac Expy, Austin, TX 78758, USA |
Phone: | +1 512-836-6724 |
Site: | autorepairsaustintx.com |
Rating: | 4.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
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Brandon Mulder
This is where I have been getting my oil changes for the past few years since they are close to where I live and mail be a coupon around the time I need an oil change. Over the last year though the service has really gone downhill. My visits all through last year had longer and longer wait times even though I schedule an appointment in their first time slot each time. They will confirm my 7:30am appointment, then when I show up on time, they end up pulling my car into the garage at 8:05 or later. I find this an incredibly rude waste of my time - I can quickly forgive a one-off late start, but not when this happens every time I go here now. They also started adding a $10 labor fee to the price of an oil change that other shops dont do. The part that made me write this review and assign a one-star rating is that happened recently when I went in for an oil change. They did their standard inspection as any shop does and told me my brakes were nearly gone they were so bad, and that they should get replaced right away. I thought that was really odd since braking performance had not gone down and I had no squeaking sound when stopping. I decided to not have the work done leaving with the quote. The following week I brought my car into another shop, McSpaddens, for a brake inspection since All Tune felt really suspicious. McSpaddens asked me what exactly All Tune told me was wrong with my brakes because they didnt see anything wrong. They normally start recommending people think about replacing the brake pads when they get down to 3mm, my car still has 5mm/7mm front/back. I would never recommend anyone go here as they have become (or maybe always have been?) dishonest, trying to get people to pay for unnecessary work.
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David Vreeland
My experience didnt match all the good reviews: they overcharged, oversold, and underserved when I went in for a brake pad replacement quote and an oil change. Studying the brake quote found the following: 1. They were going to use cheap store-brand brake pads, but charge me more than twice what they cost in store. 2. They advised changing both front and rear brake pads, but later I saw that the rear pads still had about 50% life in them. 3. They quoted me $300 labor for what is no more than a 30-minute job for someone with experience. (My Toyotas brake pads are replaceable without removing the caliper.) The oil change was also subpar: 1. They didnt ask what kind of oil I wanted or even tell me what they put in, and 2. They recommended getting it changed again after only 3,000 miles, which Ive found to be an outdated practice. However, Ill give 2 stars instead of 1 because they got the oil change and state inspection done in a reasonable amount of time and a decent-enough price.
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Tricia Dealy
I just wanted to get my oil changed close to our new home. I checked a chain location and it had horrible reviews. All Tune and Lube was just as close and had excellent reviews. Very friendly, excellent service, will definitely be going back for the next oil change and other car needs. They identified other things that my car needed but were very honest about how urgent those things would be (two things werent urgent). They quoted me a few prices on my front two worn out tires which they suggested wouldnt pass inspection. There was no pressure to buy tires from them or make any immediate decisions. I told my husband it was great, so he took his car in the next week for an oil change. So glad we found it.
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Allison Smith
I took my 04 Eclipse in today because it was having several issues, and drove away with it running smoother than it has in a long time! I called ahead to see if they were available and they started working on my car no more than 20 minutes later. I talked to Dave (owner), the front desk guy and a mechanic who all were very nice and explained in detail what they had found and how it was fixed. They even offered to give me a ride back home and to the shop when my car was ready. I am very satisfied with the service, personalities of the staff, and the price. I will definitely be taking my car back to them for oil changes and future repairs.
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Kayla Handy
I will never go anywhere other than All Tune. After Firestone screwed up my appointment time, I called the next closest shop, which happened to be All Tune, to see if they could get me in for an oil change since I was going out of town that weekend and couldnt drive that far without getting it done. All Tune got me in on a seconds notice AND they had my oil change completed in about half an hour. On top of that, they were friendly and accommodating and had great prices. Cant thank All Tune enough for everything!
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Jena Naylor
They were able to squeeze my car in between appointments for an emergency battery replacement. The battery had tested bad for my 2013 Ford Escape at Autozone, but Autozone couldnt replace the battery because of the location of the air handler and orientation of the battery. All Tune and Lube was able to take care of me in about an hour between appointments. Love the staff, love the location. This is my preferred place for car maintenance.
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Elliott Marchand
I needed an oil change - I was way past due. "All tune and lube" wasnt the cheapest, but they were (almost) the closest, and they had good reviews. They did a good thorough job, and they honored a competitors coupon. I was so delighted that I brought them my wifes car that same day. They honored the coupon on that one too, even though I didnt ask them to. I didnt think there were businesses like that left around. Ill definitely be back.
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Karen Halbasch
When it came time for my 50,000 mile maintenance I found All Tune And Lube on the web. When I went to the repair shop, Dave was behind the desk and we had a friendly, sensible conversation about what had to be done to the car. The maintenance work was done in no time at all and the cost was reasonable. I plan to continue with All Tune and Lube when my car needs servicing in the future. Ron, a satisfied customer
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Yashavaun Judie
For it being my first time here, and new to the Austin area, the guy behind the desk was very helpful and enjoyed their services. Went in for an oil change which took no time to do, asked about the check engine light and was told if I bring it back it would be a free of charge to do diagnoatic as for other shops, they are asking at least $100+. Do recommend this place to everyone, wonderful first experience here
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Stephen Johnson
AT&L did an excellent job, charged a very fair price, and did all work very quickly. They presented me with a list of the services recommended based on age and mileage of the vehicle, and their inspection. They were never pushy, and obviously know what theyre doing. Ive done a lot of work on my own cars, and these guys know what theyre doing. I very highly recommend them to anyone.
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Lindsay Lee
Super quick service and amazing staff. They helped me with my state inspection, even when I had to fax over my insurance card and tried to contain a rambunctious toddler. I was in and out within 30 minutes and felt welcomed and appreciated. And the best part is that they didnt try to upsell me or other customers. Well be taking all of our car business here from now on.