Service King Collision Repair of Converse

9219 Converse Business Ln, Converse, TX 78109, USA

Address:	9219 Converse Business Ln, Converse, TX 78109, USA
Phone:	+1 210-658-2288
Site:	serviceking.com
Rating:	1.3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed

Location

Photos 10

Reviews 5

Chelle Cee

Getting in an accidents stressful enough, so I appreciate not having to deal with stress in having my car repaired. I was greeted right away when I entered the shop, didnt have to wait past my appointment time, Service King already had the insurance information and payment issues sorted out, the damage was inspected and all repairs that needed to be done were explained. They also arranged for the rental car and for me to be picked up from their location, which was a nice plus. The time estimated to complete the repairs was reasonable, and I was able to sign up for text alerts informing me of the progress of the work. It was completed a little ahead of schedule, and when I went to pick up my car, I didnt have to wait around. The service advisor went over everything and made sure I was satisfied with the work before signing off on it. One of the doors was badly damaged and had to be replaced. There havent been any issues with it squeaking, difficulties in opening/closing, or with raising/lowering the window (ended up with all those issues after a repair at another shop). They did a good job on the paintwork, blending it well enough with the undamaged areas that youd never know its been repainted. They made the entire process as hassle-free as possible. Hopefully I wont need any more repairs due to accidents, but if it were to happen, Id take my car to this Service King location again.

raul martinez

very bad customer service and the worst communication i have ever had with a business. started with JACKS PAINT PLACE back in may 2016 to have repairs from hail damage and was told we would get a call when they are ready to do the work. got no call from them and i had to call them in November 2016 and was told they are working on time line to get all hail roof damage fix and would call. i call them again in December 2016 to check on time line and was told very rudely that they are not JACKS PAINT PLACE anymore and are SERVICE KING now. i said FINE and are you going to call us to let us know that and are you still going to fix our cars. i was told yes by July of 2017. now get this i called again to let them know the check date is about run out in May and to check on the repair date. well the lady told now some time in 2018 and to call my insurance and have them get me a new check. THANKS "SERVICE KING" im sure ill pass the word how good your place and service is. going to find a new body shop. also i was a return customer for 15 years with JACKS PAINT PLACE. WOW they want my contact info. Thats funny they have my Name ,address , and both of my phone numbers and they still did not call. FUNNY

Victor Ortiz

They currently worked on our 535XI BMW and I must say the vehicle came out looking showroom new. Commend the staff as well as Crista who ensure that quality assurance was met above and beyond. I will continue to use this facility as I know the level of craftsmanship they put out. Would highly recommend. My advise is if you are unhappy with work done, try to give them an opportunity to make it right before you post. This a lesson learned. Kudos to Service King in Converse, Texas.

Elizabeth Sutherland

I got in an accident and needed my car fixed fast. They were super helpful, did AMAZING work, and got me my car back the day I needed it. It looks better than before it got hit lol. Thank you Service King! If anything ever happens to my car again, this will definitely be the place I take it. And the customer service is great.

Pat Aguon

Wonderful customer service and great work on my car. It looks brand new. Daniel was very courteous and professional. I highly recommend them.